PRE2020 1 Group2: Difference between revisions

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=Introduction=
==Introduction==


The measures taken for prevention of the spread of the coronavirus financially affect all sorts of enterprises. Employees are obligated to work from home, children suddenly had to follow online education, thousands of people lost their jobs et cetera. From one moment to the other, there was a lockdown and it wasn’t allowed to leave your home if it wasn’t for a crucial job, grocery shopping or a for a run (on your own). Social distancing is the new norm.
[[File:Rivm graph.JPG|400px|thumb|left|The Development of the number of infections since february 2020 <ref> [RIVM (20-10-2020),  https://docs.google.com/document/d/1vQWflH4fJl47ft3baWqCPEWj1ACAGsxp1jyeeKUK94Q/edit] </ref>]]
COVID-19 set the lives of many people upside down in March 2020. As can be seen in this graph <ref name=’rivm’>[RIVM, 13-10-2020, ‘Ontwikkeling COVID-19 in grafieken’ </ref> we should not give free rein to the virus, because the number of infections will rise exponentially. Necessary measures need to be taken for prevention of the spread of the coronavirus. However, these measures have a big influence on society and the economy. A lot of sectors are financially hit, but this study focuses on a specific one: the event sector. On October the 13th the latest package of new measures was proclaimed to stop the 'second wave' in the Netherlands. Group sizes are limited and all public gatherings are abolished. All festivals and concerts are being cancelled for the second time this year. Furthermore, in between the first and the second wave the event sector has not been able to get back to (the new) normal, like for instance the catering industry. At this moment, it is not allowed to organize events. Once the number of infections per day falls again, measures will be loosened carefully and hopefully the event sector can organize events in a safe way again. These last months it was only allowed to sit at tables at events, which is referred to as the ‘seating rule’ in this report. But might there be an innovative solution that would nevertheless make standing and dancing during such events possible again? That is exactly what this project will investigate.


The Netherlands is slowing building up the ‘1.5m-society’; hotels, restaurants, cafes, gyms, museums, education facilities, offices et cetera are allowed to welcome people again, provided that its visitors keep 1.5m distance at all times. However, there is one sector that is still deeply suffering from the measures taken concerning the coronavirus: the event branch. It is not (and will not be in the near future) allowed to organize events with large numbers of people. Festivals, expositions, fairs, markets, mass sports events are all removed from the calendars. But might there be innovative solutions that would nevertheless make such events possible again? That’s exactly what we are going to focus on during this project!
==Objectives==


''Idea 1''
The current COVID-19 crisis allows for no events at all. In the previous months, before the second wave, sit-concerts and -festivals were permitted. Interviews with the event sector revealed that the sit-festivals are okay according to the circumstances, so here are no substantial problems. Enforcement during sit concerts is manageable. However, there is a big wish for being able to move freely and dance. Assuming that events are possible in the first place, the seating rule does not allow for standing and dancing because keeping distance while dancing is hard and therefore unrealistic. Therefore, the goal of this project is to come up with an innovative and safe way to make the organization of dancing festivals possible in times in which the COVID-19 is lurking.


We are going to develop a device that makes sure all visitors of events always keep safe distance of 1.5m between each other. The principle is rather simple: everybody wears this gadget and when two (or more) come into a radius of 1.5m of each other, an alarming signal will go off. This will serve as a warning to the visitors to remain distanced from each other. Furthermore, the violation of the social distancing rules of this specific individual will be registered. The event-organizers could decide to intervene after for instance five warnings.


Before specifying the target group, it is important to discuss the current COVID-19 crisis and the expectations for the future. At the time this report was written (October 2020), the rising number of infections was alarming; experts spoke of a ‘second wave’. As a consequence, new measures were taken: the catering industry had to be closed, the maximum group size was brought back to 4 and face masks were proclaimed to become a duty in public indoors places. Before the second wave, things started to get back to normal: the catering industry and sport clubs were opening their doors again, people could go to work, schools restarted physical education et cetera. However, the event sector was still deeply suffering from the consequences of the pandemic. As mentioned earlier, dancing events were not allowed and the capacity was drastically reduced. With the necessary new measures for stopping the second wave, the organization of events became even impossible because of the new maximum group size. This had the following consequences for this project: even if we had come up with a safe tool that serves its goal, it would not be realistic to assume that dancing events would be allowed again on short term. Additionally, it is expected that the virus will still be a substantial issue entering the autumn and winter. Therefore, the product could not be used on a short term, but whenever groups are allowed to be bigger again. Due to the unpredictability of the progression of the coronavirus no meaningful estimate for when large events are allowed again can be made. However, the second wave will end just like the first wave and then measures will be loosened again. In the business plan attention is paid to how to deal with the unpredictability of COVID-19.


''Idea 2''


We are going to find and create/model a way to make dance-events possible again in corona-times. It will look as follows: attendees of the event can 'hire' a circular island with their household. All 'island-inhabitants' wear headphones through which music sounds. The visitors are allowed to move freely as long as they remain on their islands. The distance of every attendee to the middle of the circle is continously tracked. Once the distance from the attendee to the reference point exceeds the radius he/she will be warned. An anoying beep will disturb the music, stimulating the attendee to go back to his/her island. This way customers will remain in their bubble and households will not get mixed up. This idea will be further elaborated below and will be refered to as second idea.
More concretely: this study focuses on indoor and outdoor music events of many music genres. From pop, to electronic dance music, to house, to jazz: all festivals where dancing is desirable. However, this tool will not be suitable for music events where attendees usually go romping and mosh pitting, which is creating an open space in the audience and then run into it all at the same time. It is only suitable and desirable for events where attendees stay at approximately the same place to dance. The target group is very varied: from teenagers, to headbangers, to salsa dancing couples. Depending on the applying measures, the maximum number of people might be prescribed or maximized for a certain terrain or hall. The developed tool is aimed for small scale music events but can also be upscaled to larger music events. Moreover, the product is specifically based on the demand on the Dutch market, as the measures differ per country.


=Objectives=
The current COVID-19 situation only allows for sit-concerts and -festivals. The event branch is financially hit and does not have any certainty about when the usual events will be allowed again. Interviews with the festival branch revealed that the sit-festivals are okay according to the circumstances, so here are no substantial problems. However, there is a big wish for being able to move freely and dance. This is not allowed at the moment because keeping distance while dancing is hard and therefore unrealistic. Therefore, goal of this project is to come up with an innovative and safe way to make the organization of dancing festivals possible in times in which the coronavirus is lurking.


Before specifying the target group, it is important to discuss the current COVID-19 situation and the expectations for the future. At the time this wiki-page was created, the rising number of infections was alarming; the government spoke of a ‘second wave’. As a consequence, new measures were taken: horeca had to be closed at 10 pm, the maximum group size was 30 inside and 40 outside and face masks became an urgent advice. Before the second wave things started to get back to normal (at a distance): horeca and sport clubs were opening their doors, people could go to work, schools restarted physical education et cetera. However, the event branch was still deeply suffering from the consequences of the pandemic. As mentioned earlier, dancing events were not allowed and the capacity was drastically reduced. With the necessary new measures for stopping the second wave, the organization of events became even more impossible (because of the new maximum group size). This has to following consequences for our project: even if we come up with a safe tool that serves its goal, it would not be realistic to assume that dancing events would be allowed again on short term. Additionally, it is expected that the virus keeps hitting hard when a lot of our activities are moved inside because of the weather. Therefore, our product could not be used on short term, but whenever groups are allowed to be bigger again. It is expected that such events without a maximum group size (of course a 1.5 meter distance) will be allowed again by springtime (first outdoors). In the …-section we will discuss how to handle the uncertainty regarding the pandemic and the measures. Moreover, our product is specifically based on the demand on the Dutch market, as the measures differ in each country.
The product is aimed at small scale events for two reasons. First of all, it is easier to enforce the rules with small scale events. Currently BOA’s are already having a difficult time in the Netherlands regarding enforcement because of rebellious citizens, so security workers at events can have a difficult time as well. Especially when people are drinking alcohol, they could be less cooperative regarding social distancing.


More concretely: we focus on indoor and outdoor festivals of many music genres. From pop, to electronic dance music, to house, to jazz: all festivals where dancing is desirable. However, this tool will not be suitable for music events where attendees usually go romping and mosh pitting (creating an open space in the audience and then run into it all at the same time). It is only suitable and desirable for events where attendees approximately stay at the same place to dance. The target group is very varied: from teenagers, to headbangers, to salsa dancing grandfathers. Depending on the applying measures, the maximum number of people might be prescribed or maximized for a certain terrain or hall. Our tool can be used at a small scale-events but can also be upscaled to larger music events.
Just like with restaurants and bars, it is possible for the government to keep the restaurants and bars responsible for making sure all guests follow the distance rules. Out of fear that bars and restaurants would get fines, some bars and restaurants decided to not open up again. <ref>[ AD, 14-6-2020, ‘Zorgen om naleving coronaregels in horeca: meerdere zaken gesloten’, https://www.ad.nl/binnenland/zorgen-om-naleving-coronaregels-in-horeca-meerdere-zaken-gesloten~a8b19d9d/ ]</ref> If these restaurants and bars have difficulty with enforcement, imagine having a large scale music event. Suppose controls would take place and the government inspectors say the rules cannot be enforced then it is not only the case that the organization gets a fine, but also that the music event might have to end. Of course this would be a huge disappointment for the visitors, but organizations will also lose a lot of money, since music event organizers are tied to contracts with caterers, security etc.
Also prior to all of this, visitors might not go to a festival as easily when they know they might be sent away because of people not adhering to the rules and government inspection with closure as a result.


We limit the use of this tool to concerts and festivals, because people buy a ticket with the main goal of enjoying the music. It could be argued that this is also the case in bars and night club. However, bars serve another goal: you go there to catch up with friends after a week of work. If our tool would implemented in bars, it would be useless as headphones will be taken off more frequently.
Furthermore, the government has to give permission for the event. Given that spreading is more likely to happen at large scale events and that enforcement is difficult at large scale events, the government will probably not give permission for large events.




==Deliverables==
The use of this tool is limited to concerts and festivals, because people buy a ticket for these music events with the main goal of enjoying the music. It could be argued that this is also the case in bars and nightclubs. However, bars serve another goal: people go there to catch up with friends after a week of work. If our tool would be implemented in bars, it would be useless as it serves for listening to music and not socializing.


At the end of this project we want to have the following deliverables:


- In order to make sure that there is a demand for this product on the market a feasibility study will be performed. This means that we will contact as many stakeholders as possible to gain information and feedback on our plan. In the next section we will discuss who the stakeholders actually are. Another part of the feasibility check is the calculating the cost-effectiveness and verifying the technical aspects of the design.  
For the sake of clarity, the goal of this project is not to make the organization of concerts or festivals by itself possible again, but to make dancing at events allowed again even though the distance rules still apply. To this end, it must be verified that there is a demand for this product and whether it is technically feasible. Obviously, this hypothetical product has to be examined by governmental parties before it could be introduced on the market. Therefore, the ultimate goal of this project is to persuade the Dutch National Institute for Health and Environment (RIVM) and the cabinet to abolish the seating rule during events in COVID-19.


- A company plan. In this document not only the problem statement and solution, but also the target market, competition on the market, marketing and a financial plan will be discussed.
==Deliverables==


- A wiki page documenting:
During this project the following deliverables are aimed for:
      - The why and goal of our project.
      - The literature studies performed.
      - An extensive documentation on the communication with all sorts of stakeholders.
      - A detailed description of the idea and its requirements, constraints and preferences.
      - A detailed description of the technical aspects.
      - The feasibility check and company plan will also be included.
      - A (video) presentation on our feasibility study and company plan.


=Stakeholders=
- Most importantly, at the end of the project it is aimed to deliver a detailed design. All technical details will be specified and sketches will be made.


'''Users'''
- After making sure that there is a demand for the product on the market a feasibility study will be performed. This means that we will contact as many stakeholders as possible to gain information and feedback on our plan. Further below it will be discussed who these stakeholders are and what input they gave. Another part of the feasibility check is the calculating the cost-effectiveness and verifying the technical aspects of the design.


''Visitors of events''
- A business plan. In this document not only the problem statement and solution, but also the target market, competition on the market, marketing and a financial plan will be discussed.


The direct users will be the visitors of music events. When you visit an event at which this technology will be used, you will have no choice but to accept the terms. A downside for the introduction of the social distancing dancing device may be that a ticket for an event will get more expensive, as for every customer a gadget must be rented. However, hopefully this idea will allow dancing parties in the first place and then it will be worth it (we will come back to this).
- A wiki page documenting:


''Event organizers''
* The why and goal of our project.


The event organizers are suffering from the current measures. They have no income because the majority of events is cancelled or had to downscale drastically or they are even suffering big losses because of the rent of the building they occupy. Our tool can make corona-proof dancing events possible again and can even enable safe upscaling outdoors. Downside of this tool for event organizers is the extra costs (obviously we will get back to this) and the extra working hours for the installation of the technique. 
* The literature studies performed.


''Artists''
* An extensive documentation on the communication with all sorts of stakeholders.


Artists indirectly also make use of the social distancing gadget. This technology allows for a big step towards festivals like we used to know them. Plus, the current sit-concerts discriminate against certain groups of artists. For example, singer-songwriter suffer significantly less from the measures than dj's (house, dance, hardstyle et cetera). This tool will mainly help this second group of artists.  
* A detailed description of the idea and its requirements, constraints and preferences.


* A detailed description of the technical aspects.


'''Society'''
* The feasibility check and business plan will also be included.


''Community''
- A (video) presentation on the design, feasibility study and business plan.


Not many articles have been written on the effects of the quarantine, social distancing and social isolation, as life is far from back to normal. Once more time has gone by, the real psychological impact will become clear. However, there are some first researches in which provisional psychological effects have become clear. The lockdown-measures prevented the virus from spreading on a large scale, but the consequences for isolated individuals will be a problem in the future. Research of Hiremath et al showed that the measures causes psychological problems like depression, anxiety and panic disorder <ref name = 'Hiremath'>[Pavan Hiremath, C S Suhas Kowshik, Maitri Manjunath, and Manjunath Shettara. COVID-19: Impact of lock-down on mental health and tips to overcome]</ref>. There have even been reported suicides due to psychological effects of social isolement and all other inconveniences <ref name = 'Gonzalez>[J.M. Gonzalez_Diax, J.F. Cano, V. Pereira-Sanchez. Psychosocial impact of COVID-19-related quarantine: refelections after the first case of suicide in Colombia. https://www.scielo.br/scielo.php?script=sci_arttext&pid=S0102-311X2020000607001&tlng=en]</ref>. General research on social isolation also reveals that social isolation evidently harms mental health <ref name = 'Rohde'>[Rohde, N., D’Ambrosio, C., Tang, K.K. et al. Estimating the Mental Health Effects of Social Isolation. Applied Research Quality Life 11, 853–869 (2016). https://doi.org/10.1007/s11482-015-9401-3]</ref>.
==Planning==
Naturally, we need social interaction, which is exactly what was deprived from us in lockdown. Coming together and making fun at a concert or sports event could significantly contribute to minimizing the psychological problems that are caused by the corona crisis. Of course, events are already possible in an adapted version. However, the majority of the festival sector will remain highly restricted as long as visitors are not allowed to stand and move freely.
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''Local authorities''
 
The local authorities are responsible for deciding which events can take place in their region and which ones are not allowed to take place. The municipality could also decide to conduct an experiment that will reveal whether the idea works out the way it was aimed.
 
''Government''
 
First of all, if a social distancing gadget for dancing events will be nationally introduced, the government will definitely have a say about it. The government of course has to power to keep such a product from the market. However, suppose the gadget will be approved by the government, then it will be up to the local authorities to decide whether to allow events during the corona crisis, as the government has given the responsibility for the regulation of events to the local authorities. However, if the number of infections (and/or hospital admission and deaths) rises significantly, the government has the power to cancel all events (from a certain number of people, for instance 250 people), like it did in the beginning of the corona crisis. The government thus can always take control.
Besides this, the government also has control over the subsidies and the financial support in COVID-19 times for the cultural sector. If this tool would allow for more safe events, it could decide to reduce the financial support. 
 
 
 
'''Enterprise'''
 
''Manufacturers''
 
Obviously, if this device gets through the testing phases and it is approved by all governmental institutions, it must be manufactured on a larger scale.
 
''Rental companies''
 
After the product has been manufactured, it will by supplied to event organizations by rental companies. In our company plan, we will take the point of the rental companies. We will substantiate this choice further below.
 
''Security''
 
The introduction of this gadget will affect security companies. These last months the number of security employees in places where many people come together has risen significantly. The introduction of this product might change the role of security at events. They no longer have to enforce within the 'bubbles', but mainly show the attendees the walking routes and signing towards the bar and bathrooms.
 
=User Needs=
 
'''Customers'''
 
Although restaurants and cafés are opening their doors and summer-evenings are being spent on the terrace, the festival-summer is entirely cancelled. The social isolation is deeply affecting not only children and young adults, but also the elderly. Everybody longs for entertainment, like we were used to. Therefore, it would be a relief, not only economically, but also psychologically for the society if the event sector could resume activities.
 
For the users it was decided that a survey would be a good way to determine what the users’ needs are. The survey contained 10 questions about events and the idea of being monitored by the organization. The target group is attendees of events. The survey was done anonymously and online via SurveyMonkey.
 
'''''Results '''''
 
'''1.  How often, in a normal year, do you attend an event?'''
 
{| border=1 cellpadding=3 style="width: 40%"
|-
|-
!Answers
!Week
!Percentage
!Tasks
!Number reactions
!Milestones
|-
|0 || 0% || 0
|-
|1 to 2 || 22.22% || 8
|-
|2 to 5 || 41,67% || 15
|-
|-
|6 + || 36.11% || 13
|Week 1 || Form groups, choose a subject, document problems statement, start planning and research. ||
|-
|-
|Total || 100% || 36
|Week 2 || Continue (literature) research, get into contact with stakeholders to find the exact problem statement, brainstorming on a solution for the problem. ||
|}
 
This question’s purpose was to get to know the respondents. Our respondents usually go to an event in a normal year. This is good news because those people are our target group. So, all the data that is gathered in this survey is relevant for our user study.
 
'''2. How many events did you attend this year?'''
 
{| border=1 cellpadding=3 style="width: 40%"
|-
|-
!Answers
|Week 3 || Create preliminary design, interviewing, mailing and calling stakeholders and documenting on wiki || Complete preliminary design
!Percentage
!Number reactions
|-
|-
|0 || 33,33% || 12
|Week 4 || Working on design, collecting input from stakeholders, working on wiki ||  
|-
|-
|1 to 2 || 47.22% || 17
|Week 5 || Finishing detailed design, calculating costs, interviewing stakeholders, working on wiki || Complete design
|-
|-
|2 to 5 || 13,89% || 5
|Week 6 || Work on experiment plan and business plan and document this on wiki ||  
|-
|-
|6 + || 5.56% || 2
|Week 7 || Document results on wiki page, produce presentation video || Finishing deliverables
|-
|-
|Total || 100% || 36
|Week 8 || Last touches on wiki || Complete wiki, complete presentation
|}
|}


Here a shift is noticed. Some respondents did not go to any event this year. Still most of the users did go to an event this year. The follow up question was what kind of measurements the event took to maintain the distance and safety of the attendees.
=Development of idea=
At the beginning of the project the aim was to make events possible again while restrictive measures for limiting the spread of the COVID-19 still apply. Many events got cancelled or had to scale down extremely. Our group aimed to develop a prototype that made sure that attendees remain distanced from each other and that would allow music event organizer to scale up in a safe way. This resulted in the design of a ‘coronabeeper’: a device that continuously measures the distance to other devices. Once two devices come within a radius of 1.5 meters from each other an alarming signal will go off. If everybody on a festival wears such a device, this can significantly contribute to enforcing a safe distance. However, changing objectives was necessary after having a few discoveries.


'''3. If you went to an event this year. What measurements did they take regarding Covid-19?'''
First of all, it was found out that a similar product already existed, namely the WATpod. This device is mainly used in a company environment to make sure that personnel respects the social distancing rules. Therefore, it was decided to build a model on top of the WATpod that works together with the WATpod instead of developing a prototype. This would add some features to the WATpod for improving its user-friendliness. The model would for instance make it possible for people from the same household to come within 1.5 meters without being warned. Furthermore, by tracking the movements of all individuals the coronabeeper can make sure to punish the right person, namely the one that was moving. Finally, registering the number of warnings per person enables security to warn the right people.


Here an error was found in the question. Three respondents answered the question with the fact that the events were before the outbreak of covid-19. So those answers were not useful. The most notable answers are that the events are a lot smaller, users had to stick to a fixed table with 4 people. One extreme was that the temperature was measured before entering the event. Almost every answer contained disinfection.
However, it was decided this was not the problem to be solved after receiving input from an interview with de Effenaar. According to de Effenaar, there are two main problems. Firstly, the capacity: in de Effenaar they could only sell 1/13 of the normal number of tickets because of the measures. The introduction of the coronabeeper would not change anything to this. Secondly, it is currently not allowed to stand during events <ref name = 'Het coronavirus en de horeca en evenementen’>[ Rijksoverheid, (n.d.), Het coronavirus en de horeca en evenementen, https://www.rijksoverheid.nl/onderwerpen/coronavirus-covid-19/ondernemers-en-bedrijven/horeca  ]</ref>, because keeping distance and enforcement are both easier while being seated. De Effenaar told us that ‘the sit concerts are okay as they are; it is what it is’. A coronabeeper appeared to be useless in this situation as there is sufficient distance in between the seats. According to de Effenaar, the fact that dancing is not possible is a big loss. Therefore, it was decided to follow up on this problem statement and design a suitable solution that allows for dancing parties again.
To this end, a literature study was performed in order to find out how to accurately measure distance. This literature research resulted in the conclusion that the Ultra WideBand (UWB) is more suitable for creating a product for social distancing than for instance Bluetooth, GPS and Wi-Fi.


'''4.  If you went to an event this year. Could you keep enough distance to the other attendees? And did you actively pay attention  to keeping distance?'''


For the first question of 21 respondents 17 said yes to this question. So, keeping distance was possible due to their being enough space. The remaining respondents said that there was not enough space. Some noted that in the room there was enough space but when entering the toilet this was impossible to do. To the second question 5 respondents said that they actively paid attention to the distance. The remaining respondents noted that after some alcohol consumption they did care less about the distance. This resulted in not paying attention and violating the rule of keeping 1.5 meters distance.
The research was undertaken about a comparison with Bluetooth low energy (BLE) and Ultra-Wideband (UWB) technology<ref>[Colmer, Morgan. (2019). UWB Vs BLE Whitepaper.]</ref>. This states two main reasons for using UWB instead of BLE. The first reason is that the UWB time of flight is better than the BLE receive signal strength indication. The second reason is revealed by stating an industrial trend in using location technology at the company, Apple. Nevertheless, the company has been promoting BLE for years, it has replaced IBeacon BLE technology by UWB. This is because UWB has brought the possibility to use more applications and higher quality. Also, the location accuracy and data rates are higher than BLE since UWB operates in a wide frequency range (approximately 500 MHz) while BLE does in around 2 MHz.




''' 5. Would you wear a device which measures your distance to others to attend an event?'''
Another research regarding UWB introduces a concept of indoor positioning technique and provides a SWOT-analysis (strengths, weaknesses, opportunities and threats)<ref>[Alarifi, A., Al-Salman, A., Alsaleh, M., Alnafessah, A., Al-Hadhrami, S., Al-Ammar, M. A., & Al-Khalifa, H. S. (2016). Ultra-Wideband Indoor Positioning Technologies: Analysis and Recent Advances. Sensors (Basel, Switzerland), 16(5), 707. https://doi.org/10.3390/s16050707]</ref>. Additional research compares different positioning techniques including UWB and explains why UWB has gained attention as a positioning skill<ref>[D. Dardari, R. D'Errico, C. Roblin, A. Sibille and M. Z. Win, "Ultrawide Bandwidth RFID: The Next Generation?," in Proceedings of the IEEE, vol. 98, no. 9, pp. 1570-1582, Sept. 2010, doi: 10.1109/JPROC.2010.2053015.]</ref>. Furthermore, in terms of the cost, UWB is also cheaper than other technologies and consumes less power.
UWB has an accuracy of 5 to 10 cm compared to roughly 5 m accuracies for Wi-Fi and Bluetooth. The data rate of UWB has been adjusted to 6 to 8 MB/s in contrast to the past in which it was 100 MB/s, for better use for mobile devices. Also, UWB consumes less power than Wi-Fi. However a disadvantage of UWB is that Wi-Fi and Bluetooth are better at interacting with mobile devices. <ref>[Connell, C. (n.d.). What’s The Difference Between Measuring Location By UWB, Wi-Fi, and Bluetooth? Retrieved from https://www.electronicdesign.com/technologies/communications/article/21800581/whats-the-difference-between-measuring-location-by-uwb-wifi-and-bluetooth]</ref>


{| border=1 cellpadding=3 style="width: 40%"
|-
!Answers
!Percentage
!Number reactions
|-
|Yes || 72,22% || 26
|-
|No || 27.78% || 10
|-
|Total || 100% || 36
|}


Surprisingly most of the respondents would wear a device that would measure the distance. This gives room to design such device.
The input from de Effenaar and the performed literature research resulted in the idea of creating ‘dance islands’ for two people from the same household. The islands are fixed in such a way that the households are separated by 1.5 meter distance. All attendees wear headphones to which a tracker is attached. Once the distance between the headphones and the middle of the circular island exceeds the maximum radius for the circle, the audio of the headphones will be muted, which encourages people to stay on their islands. It was chosen to ‘punish’ customers by pausing the music instead of warning them via an alarming sound or vibration on the wrist. The distance measuring will be done by a sensor, which is added to the headphones. A beeper or vibrator can more easily be ignored or tampered with. The visitors come to a music event with the purpose of enjoying the music, which is why the headphones are valuable to them and will not be tampered with. Although in the headphones there also is a tracker integrated, it might give the customer a more anxious feeling to be constantly tracked by a wristband that can’t be taken off than by headphones that can be taken off, which makes the headphones more user-friendly. A more in-depth description of the product will be given in the section ‘[[#Detailed_description_of_idea]]’.


=Stakeholders=
In order to come up with a solution that would make dancing events possible again the stakeholders who have interest or power in this area of our problem statement have to be identified. Each stakeholder has a certain amount of power in this problem, they can influence how successful a solution is. Each stakeholder also has a certain amount of interest in a solution depending on how much they stand to benefit from a solution. A lot of information about stakeholders was obtained from questionnaires, interviews or other correspondence with the stakeholders. The full questionnaires and interviews are available in [[Appendix_PRE2020_1_Group2]].


'''6.  May this wearable give you warnings, via vibrations, when you come to close?'''
==Music event organizers==


{| border=1 cellpadding=3 style="width: 40%"
Music event organizers are stakeholders with high power and interest in this solution, as they are the ones that will have to organize the dancing events the solution aims to make possible. Therefore it is important that they see value in it and want to use it. Music music event organizers and the entire event branch itself have been hit hard by the COVID-19, due to the measures taken to curb the spread of the virus mass gatherings are not allowed. Therefore no events, at least not on the scale of before the outbreak, could happen anymore. This means an incredible decline of revenue for music event organizers, an 85% loss of revenue was estimated as of August 2020. <ref name=’teunis’>[Harm Teunis, Mathijs Smit (2020, August 14) ‘Zonder nieuwe steun verdwijnt helft banen evenementensector’. RTLnieuws ]</ref>
|-
!Answers
!Percentage
!Number reactions
|-
|Yes || 72,22% || 26
|-
|No || 27.78% || 10
|-
|Total || 100% || 36
|}


Same results as with question 5. This seems logical due to the fact that the same respondents find it a good idea.
The biggest problem mentioned by an music event organizer that was interviewed is the decline in capacity due to the 1.5 meters distance rule, reaching the number of guests required to be cost-effective is nigh impossible. This problem was stated whilst the Netherlands were in the lowest risk level, locations could receive as many people as they want as long as the 1.5 meter distance between people could be kept. Several of these risk levels have been distinguished by the government in the official route map, depending on this risk level the strictness of the measures is determined.<ref name = ‘Routekaart coronamaatregelen’>[Rijksoverheid (n.d.). Routekaart coronamaatregelen, https://www.rijksoverheid.nl/documenten/publicaties/2020/10/13/risiconiveaus-en-maatregelen-covid-19 ]</ref>  When the risk level is higher there is a maximum capacity which makes reaching a profitable guest count impossible. Another problem mentioned was the fact that events could only be held where guests stayed seated, this reduced the amount of events held due to only a certain type of event working well with a seated audience. The interviewed music event organizer did believe that a solution to make dancing events possible would make a difference for music event organizers. <ref name="appendix"> [[Appendix_PRE2020_1_Group2]] </ref>


==Artists==
Associated with the music event organizers are a plethora of different stakeholders, a lot of businesses rely for a big part on music event organizers hosting events. Artists for example are for a big part dependent on events for income. Some of these artists are, as previously stated, in genres where sitting concerts are highly unconventional. Especially for these artists, but also the others, a solution that makes dancing possible again is very important.<ref name="appendix" />


'''7. Can you think of other feedback systems you would like?'''
==Silent disco rental companies==
Silent disco rental companies also rely partly on business with music event organizers, all of the three silent disco rental companies interviewed have mentioned the business to business revenue grinding to halt.<ref name="appendix" />  Silent disco rental companies also have the infrastructure and contacts in the sector that would allow them to distribute a product within the event sector.


==Event visitors==
Another stakeholder with high power and interest in a solution are the visitors of events, these are the stakeholders who should actually like to use the solution. If this group does not think a solution is good, then they won’t visit events that make use of it. If users don’t want to use it, then the dancing events will logically not happen.


This question was added to get some feedback from the respondents. It is possible that they have a good idea that was not accounted for by the research team. Most of the respondents answered no to this question.
We have held questionnaires asking visitors of events about their experiences with events during the COVID-19. When compared to a normal year a decline in event visitations was noted for the questioned users, in a normal year all respondents visited at least one event whilst this year 33% reportedly visited not a single event. The respondents who visited an event during the COVID-19 crisis reported that they thought keeping proper distance was possible due to the ample space. However, the majority also stated that they didn’t actively pay attention to keeping distance especially after alcoholic beverages are consumed. Due to this, it is clear that whilst visitors may want to keep distance, they can’t be relied on to keep this proper distance themselves.<ref name="appendix" />


==Community==


'''8. After receiving three warnings the security will come and will ask why you are not adhering to the rules, without a good reason you will be removed from the festival. Would you as an attendee agree with these terms?'''
Not many articles have been written on the effects of the quarantine, social distancing and social isolation, as life is far from normal. As more time passes by, the real psychological impact will become clear. However, there are some first researches in which provisional psychological effects have become clear. The lockdown-measures prevented the virus from spreading on a large scale, but the consequences for isolated individuals will be a problem in the future. Research of Hiremath et al showed that the measures cause psychological problems like depression, anxiety and panic disorder <ref name = 'Hiremath'>[Pavan Hiremath, C S Suhas Kowshik, Maitri Manjunath, and Manjunath Shettara. COVID-19: Impact of lock-down on mental health and tips to overcome]</ref>. There have even been reported suicides due to psychological effects of social isolement and all other inconveniences <ref name = 'Gonzalez>[J.M. Gonzalez_Diax, J.F. Cano, V. Pereira-Sanchez. Psychosocial impact of COVID-19-related quarantine: refelections after the first case of suicide in Colombia. https://www.scielo.br/scielo.php?script=sci_arttext&pid=S0102-311X2020000607001&tlng=en]</ref>. General research on social isolation also reveals that social isolation evidently harms mental health <ref name = 'Rohde'>[Rohde, N., D’Ambrosio, C., Tang, K.K. et al. Estimating the Mental Health Effects of Social Isolation. Applied Research Quality Life 11, 853–869 (2016). https://doi.org/10.1007/s11482-015-9401-3]</ref>.
Naturally, people need social interaction, which is exactly what was deprived from us in lockdown. Coming together and making fun at a concert or sports event could significantly contribute to minimizing the psychological problems that are caused by the corona crisis. Of course, events were already possible in an adapted version. However, the majority of the event sector will remain highly restricted as long as visitors are not allowed to stand and move freely.


{| border=1 cellpadding=3 style="width: 40%"
==Municipalities==
|-
Local governments as well play an important role as the responsibility for deciding which events can take place in their region and which ones are not allowed to take place has been delegated to them. The municipality could also decide to allow an experiment that will reveal whether the idea works out the way it was aimed. Within a municipality the mayor can also decide on additional safety measures.<ref name ='Evenementenbeleid'> CCV. (2020). Evenementenbeleid. Retrieved from https://www.raadsledenenveiligheid.nl/veiligheidsthemas/evenementenbeleid </ref>
!Answers
!Percentage
!Number reactions
|-
|Yes || 56,56% || 20
|-
|No || 44.44% || 16
|-
|Total || 100% || 36
|}


==Safety Regions==
The 'Veiligheidsregios' are the bodies that are responsible for the safety of the regions inhabitants. The Netherlands are divided into 25 of these.  The safety regions are allowed to determine safety measures for the entire region, consisting of multiple municipalities. The national government can take over this responsibility as well if it concerns public health. <ref name=’lokalemaatreglen’> Rijksoverheid. (2020). Lokale Maatregelen Tegen Verspreiding Coronavirus. Retrieved from https://www.rijksoverheid.nl/onderwerpen/coronavirus-covid-19/nederlandse-maatregelen-tegen-het-coronavirus/lokale-maatregelen-tegen-verspreiding-coronavirus</ref>


''' 9.  When answered no. Why not?'''
==Government==


The government are powerful stakeholders in this problem, these are the ones who are responsible for determining the measures against COVID-19. They are however also partially responsible for the economy, they have an interest in a well performing economy and also have the power to control it partially. It is in their interest to combat the virus as hard as possible through instilling measures curbing the spread, depending on the number of infections they decide the circumstances under which events can take place in. They also have an interest in keeping the sectors from suffering from the coronavirus outbreak afloat. As of August 2020 the government had made a total of 782 million Euros available to the cultural sector, of which the event sector is a part. <ref>Rijksoverheid. (2020). Coronavirus en cultuur. Retrieved from: https://www.rijksoverheid.nl/onderwerpen/coronavirus-covid-19/openbaar-en-dagelijks-leven/cultuur </ref> For the government to approve of an alternative to the seating rule it would have to be safe and it should be demonstrated that a solution allows for events to be held whilst keeping proper distance. As a solution is beneficial for the music event organizers it will also be beneficial for the government as it relieves a part of the financial pressure.


A lot of respondents said that this is too harsh. It is very error sensitive in the sense that if someone else comes close to you are you then to blame for his or her mistake. So, how can this problem be solved that it is fair to every user. The respondents said it is fair when this is accounted for but otherwise most of them would not support such a system. This is something the research time should think about. 3 people did not support it at all, this because of the money lost.
==RIVM==
The RIVM, the National Institute for Public Health and the Environment is a research institute in the Netherlands aimed toward furthering public health. The government’s policies concerning public health are supported by the RIVMs research results. Therefore the RIVM is also a powerful stakeholder for our solution, as their opinion could influence the government’s opinion on our solution.


==Manufacturers==


'''10. Would you prefer such a system over standing in a given spot which you cannot leave? Why?'''
Obviously, if this device gets through the testing phases and it is approved by all governmental institutions, it must be manufactured on a larger scale.


{| border=1 cellpadding=3 style="width: 40%"
==Security==
|-
!Answers
!Percentage
!Number reactions
|-
|Yes || 70,97% || 22
|-
|No || 29.03% || 9
|-
|Total || 100% || 31
|}


The introduction of this gadget will affect security companies. These last months the number of security employees in places where many people come together has risen significantly. The introduction of this product might change the role of security at events. They no longer have to enforce distance within the dance islands', but mainly show the attendees the walking routes and signing towards the bar and bathrooms and enforce distance outside the dance islands.


The main reason was the feeling of more freedom at a festival. The remaining respondents liked the fixed spot because of the safety advantages they thought it had. It cannot go wrong when your spot is fixed.




'''''Conclusion'''''
=RPC's=


To conclude this user research it can be noted that most of the respondents would like such a device that gives them more freedom. Some respondents are skeptical about if this is a system that can be maintained by an organization, however, they are open to the idea. One problem to take away from this research is how to make it fair when somebody has to be removed from the event. This is of course error sensitive and this has to be looked at by the research team.


'''Raw data:'''
==Requirements==
[https://nl.surveymonkey.com/results/SM-MGV3X5JH7/]


'''Event organizers'''
* ''The headphone warns the user when they leave the island.''


In this crisis it becomes clear that many sectors profit from the organization of events. Sport athletes, artists, bands, orchestras, catering and all organizations that are responsible for the setting up of events suddenly were busy cancelling their events and paying back people’s money instead of making money. Many enterprises are in deep crisis or already went bankrupt <ref name = 'Moon'>[Sarah Moon. Effects of COVID-19 on the Entertainment Industry. https://www.idosr.org/wp-content/uploads/2020/04/IDOSR-JES-51-8-12-2020.-P2.pdf] </ref>.
This is done by muting the music on the headphones once it has left the boundaries of its island. The visitor can resume listening to the music only when he or she returns to his or her predefined area. The microprocessor will give a signal and short circuit the music, which will result in pausing the music. This way attendees are actively reminded to adhere to the rules.
* ''The tracker measures the distance from the middle of the circle to island-members with an accuracy of 5 to 10 centimeters.''


To find out what the exact problem is in the event sector (it could be the lower number of customers, the social distancing, the hygiene et cetera) we contacted some event agencies, festival organizers and concert halls. This is a summary of the answers we received to the questions via mail.
The distance measuring must be reliable for the system to correctly determine if a headphone is in or outside of its dance island. If there are too many false negatives, causing headphones to be muted whilst inside a dance island, then the product will become less appealing to event visitors. Being punished whilst complying to the rules would not be appreciated. Likewise, too many false positives, and the safety is compromised as people could still listen to music whilst violating the distance rule. The distance measuring is done via an UWB, which has an accuracy of 5 to 10 centimeters.


* ''It should not be possible for attendees to switch islands during the music event.''


'''Response via mail'''
The goal of this tool is to separate households and ensure that proper distance is kept between these households. If attendees could switch islands then households could mingle and violate the distance rule. Each headphone is linked to a single island and will only play music within that island and exchanging headphones is discouraged by demanding a deposit on the headphones. At the entrance, the guest receives a headphone that is personalized because it is specifically for his or her island. At the exit, the deposit will be returned if they return the same headphone.


'' In this project we are focussing on big events out in the open air with a larger number of people. If adhering to the social distancing and hygiene rules, what is/are the problem(s) that make(s) the organisation of these events so hard? Is this for instance the social distancing at the entrance/exit or the bar or at the stages. Or is it something else?
* ''Attendees should not be able to tamper with the headphone tracker.''
''


An employee of an event agency says that he doesn't believe in 1.5 meter-events. At a festival you ought to be able to freely dance, sing and drink. He refers to a research of Mojo concerts, in which the main conclusion was that events without keeping distance out in the open air are not as dangerous as is being thought. It states that more than 96% of the infections happens inside and that super spreading events also always happened inside <ref name = 'Mojo'>[ I.Helsloot, J. Groenendaal, J. Vis, 2020. Wat weten we nu eigenlijk precies van het coronavirus en wat betekent dit voor evenementen? https://crisislab.nl/wordpress/wp-content/uploads/Wat-is-er-bekend-over-corona-def-24-8-2020.pdf?fbclid=IwAR1SU-AAqsZB1uc1iaGLnhSi_fgNvEpbkuInxO3aZfgTXRxQmVEgTSG94mI] </ref>. He argues that festivals and concert should be allowed without social distancing, as the chance of getting ill is very little if you're younger than 45 years. Everybody has to take responsibility and when in doubt: stay home.
If attendees were able to tamper with the headphone tracker, by for example disabling it, attendees could freely listen to music anywhere and therefore wouldn’t be encouraged to stay in their dance island.
By making the tracker inaccessible by putting it in the headphones this risk is being dealt with. Moreover, the deposit will only be returned to the customers when the headphones are in their original state.


The organizer of the festival Bontgenoten confirms that organizing events with 1.5 meters distance is almost impossible. He also mentions another problem: standing is not allowed.  Furthermore, capacity drops drastically. Another problem is alcohol consumption: during the day the 1.5 meters is mostly respected. However, when it gets dark and the alcohol kicks in, visitors are having a harder time respecting the distance.
* ''Attendees should not be able to tamper with the beacon in the middle of the stationary island.''


Again, if attendees were able to tamper with the beacon in the middle of the island, they would be able to violate the social distancing rules without being punished. This is solved as follows: the sensor in the middle of the island is taped on the ground and attached to cable for power.
When the beacon is removed and not powered anymore the headphone tracker’s requests to the beacon will timeout and therefore the audio will remain muted.


''Do you have any ideas about how to control the crowd in order to make sure the 1.5 meter distance is being respected? You can think of cameras, an app or other sorts of gadgets.''
* ''The tracking system adheres to the privacy rules.''


The organizer of Bontgenoten says that they haven't thought of crowd control. They use security to make the visitors aware of the social distancing rules and motivate visitors to adhere to these. He says that this is a cheaper way than using electronics for crowd control.  
Tracking attendees can come with complications regarding maintaining the privacy of the attendees. It must be clearly communicated to the customers in advance that the tracking is necessary for making dancing possible. It is not possible to just track visitors according to the GDPR. It should be clear to the attendees what is done with the data the organizers gather.


* ''The costs for the music event organizers for using this technology should be outweighed by the benefits.''


''Do you consider the following gadget desirable at a festival? All customers get a gadget when they enter the festival. This gadget continuously tracks the distance to other gadgets of other people. If two (or more) gadgets come within a radius of 1.5 meter an alarming signal will go off. Too many warnings for violating the social distancing rules means exclusion from the festival. Another function of this gadget could be that we would program it in such a way that people from the same household do not have to keep 1.5 meter distance. What do you think?''
Music event organizers and headphone rental companies should both benefit from using this gadget. The add-on could allow the headphone rental companies to rent out more headphones to event organizers. Hopefully, the product will give positive publication and create a feeling of exclusiveness, which will create willingness among event attendees to pay extra for a ticket. This will consequently allow music event hosts to raise the ticket price. Moreover, event hosts agreed that they would be willing to organize a dancing event with this technology if losses do not get any bigger than they are with the seating rule. This is because the dancing has a substantial added value. Furthermore, with the product less security is needed to enforce distance, so that means less security costs for the music event organizer.


The employee of the event agency worries about friends: they are not from the same household, but probably do not want to keep 1.5 meter distance.
==Preferences==


* ''The product should have an error rate of zero.''


More sophisticated software modelling or physical modelling with a circuit could be done with having a test phase. However, because of other constraints such as time and cost limit, this is difficult to realize in 8 weeks.


''Do you have any other ideas how we could possibly help the eventbranch?''
*''The product should be user-friendly''
The user-friendliness of the product is very important. For the success of the product it is necessary for attendees not to be bothered by using our product. The product is an add-on to existing silent disco headphones and does not affect the comfort of the headphones or the ease of use.


The employee of the event agency mentions a quick coronatest. Everyone has to undergo a coronatest, of which the result is known in two minutes. Everyone that tests negatively is allowed to enter, the rest has to go home.
*''The product should be waterproof''
Being waterproof would increase the scope of events where the product could be used. A waterproof system could be safely used in outdoor events also in rain.


The organizer of Bontgenoten also thinks of a scan that can detect whether a visitor has (had) the coronavirus and/or has been vaccinated. Another idea is a 'body wash' that every customer has to do before entering the terrain.
==Constraints==


* ''There are only 8 weeks to design a solution.''


'''Interview'''
This project only lasts for 8 weeks. Since the second wave of COVID-19 appeared, it was harder to get feedback on the product from some stakeholders, as they have other emergent tasks to do. Also, there is a time limit to develop the entire software program and design a circuit.


This was all feedback we got via email. We also had an appointment with an employee of the Effenaar, an (indoors) event location in Eindhoven. She gave us insight in problemsome situation they are in at the moment. A summary of the conversation is written below.
* ''COVID-19 law regarding holding an event.''


''What do you consider to be the biggest problem for organizing events in the current covid-19 situation?''
For general events, it is mandatory for visitors to have a fixed seat. This needs to be changed to realize our business. Also, since there is a limit to the number of allowed people at an event, this should be considered when designing islands and estimating a profit.


In short, the following measures and its consequences are killing for the Effenaar:
* ''The unpredictability of the COVID-19 crisis.''


First of all, the 1.5 meter distance rule drastically brings down capacity. In their biggest hall they can normally receive 1300 guests. The government now has the policy that indoor locations can receive as many people as possible provided that enough distance is kept. For the Effenaar, this means that they can sell 50 duo-tickets. Obviously, this makes shows far from profitable. They need at least 900 guests to be cost-effective. The cancelling of shows and the lower capacity has lead to dismissal of more than half of the staff.  
The package of measures against COVID-19 is continuously changing. On 30th September 2020, the Dutch government advised people to wear masks in a public space. However, it has been changed that it is mandatory to wear masks indoors since Wednesday 14 October. The end-date of the COVID-19 crisis is also undetermined and uncertain.


Secondly, the 1.5 meter has to be respected at all times, also at the entrance, exit, bar and bathrooms. The Effenaar has introduced walking routes and signing. However, guests are having a hard time following these routes. The Effenaar also organized some outdoor events on 1.5 meters with a larger number of people. This raises one more challenge: crowd control. How do you boost the flow of guests?
* ''The purpose of using this headphone is mostly for music events.''


Furthermore, at all events guests have to sit. It is not allowed to stand, because violation of the social distancing is more likely when standing. Although these sitconcerts might not be the biggest problem for singer-songwriters, a dance-, house- or hardstyle-concert without being able to dance is almost unimaginable.
The headphone’s main function is tracking a distance with people. If it is a small indoor party consisting of 5 people, then it is difficult to use it considering the dance island’s size. Because a length of 7.5 meters is needed for 2 circles including the social distance which is 1.5 meters. Also, if the festival is a type such that people do not listen to music, then it would not fit with the atmosphere by wearing headphones.


* ''This team is not specialised in electrical or mechanical engineering.''


''We also talked about the tracking device (first idea). This is the feedback we received on that:''
The team members specialise in Computer Science, Psychology and Technology and Biomedical engineering. Therefore, designing concrete electrical circuits is difficult. Instead the choice of theoretical diagrams was made.


Just beeping or lightening up is not enough. The lightening can be ignored easily and the beeping might not be heard because of the music. Therefore, vibrating is the better option.
=Detailed description of idea=


How do we make sure that people do not take off the bracelet? On the other side, making sure that the bracelet can't be taken off might give an anxious feeling. Do guests have a choice?
In short, the idea is to have a silent disco with ‘dance islands’. This dance island is a stationary circle of which the periphery of this island is indicated on the ground. The islands are positioned in the venue or festival terrain such that whilst being inside of this island the attendees assigned to that particular island  are guaranteed to not come within 1.5 meters of people inside other islands. Dance islands are designed for two persons. Every attendee listens to the music through a pair of headphones just like in the preexisting silent disco systems. Our idea concerns an add-on to these headphones, the headphones are coupled to the reference point in the middle of the island. The distance between the headphones and the reference point is continuously measured. If this distance exceeds the radius of the circle, the wearer of the headphone is positioned outside of the island and therefore the music will be muted. This encourages visitors to stay inside of their island.


About the idea of this device, she said the following: guests book a ticket for entertainment, relaxation. Continuously being buzzed because you accidently pass someone in the toilets is far from relaxing. Also when extra features are added such as only alarming the person that is responsible for violating the distance rule (by tracking movements) and raising the threshold of seconds for receiving a warning visitors will still have an uncomfortable feeling continuously being tracked. A better alternative would be to send the warnings to security, who can approach the guests and remind him or her of the rules.
Of course, the attendee is  permitted to leave the island to go to the bar or toilet, provided that he adheres to the walking routes. Security will enforce this. Attendees going to the toilet or bar pass the perimeter and the music through their headphones will be muted. When going to the toilet they can either leave their headphones at their island or hang them around their neck. This way security can recognize attendees heading for a drink or for the bathrooms.
In conclusion, this tool will focus on what happens on the islands and not on what happens outside. This is because music event organizers have already taken steps to manage the crowd outside of the circles, with for example security and premarked walking routes.


Last but not least, it is useful to design this tool? It is now possible to organize events with the current measures. Such a tool would only be useful if it would enable the Effenaar to scale up capacity or when standing concerts would be allowed. This device will probably not have an added value at this moment.
==Number of people per island==


An alternative she came up with is to make this tracking device not for the audience but for the artists. They also have to maintain 1.5 meter distance at the stage. Moreover, the distance between the singer and the audience must always exceed 3 meters.
There were conversations with multiple parties about the number of people per island. De Effenaar said they only sell 2-person tickets, but they have a few exceptions e.g. a cancelled concert that is scheduled later again. Because of limits to practical implementation de Effenaar is aiming at offering only 2-person tickets in the future. However, it would be of added value if they could sell group tickets for e.g. 4 or 6 people. The music venue said they cannot check whether groups saying they are a household are actually a household.
To see how food and beverage outlets handle ‘fake households’ and how they chose the number of people allowed per table, we asked a bar. They said they made sure there is always a place to keep enough distance and security enforces that people do not sit on each other’s lap and that they keep seated.


In the catering industry in the Netherlands only people from the same household are allowed to be within less than 1.5 meters or of each other <ref name = 'Het coronavirus en de horeca en evenementen’>[ Rijksoverheid, (n.d.). Het coronavirus en de horeca en evenementen, Rijksoverheid, https://www.rijksoverheid.nl/onderwerpen/coronavirus-covid-19/ondernemers-en-bedrijven/horeca ]</ref>


''In conclusion, the most pressing issue is the downfall of the capacity, which is unfortunately something we can not solve as long als the social distancing rules are in effect. Moreover, the sit concerts are 'okay' right now. This can be regulated satisfactorily. However, thinking ahead and making dancing events possible again would absolutely make a difference for event organizers! Together we came up with the following idea:''
A group of 2 people cannot get a fine <ref name = ‘Corona en regels voor afstand houden’ >[Rijksoverheid, (n.d.). Corona en regels voor afstand houden, https://www.rijksoverheid.nl/onderwerpen/coronavirus-covid-19/openbaar-en-dagelijks-leven/afstand-houden ]</ref> and are actually allowed to sit at a table at a food or beverage outlet, as of May 2020 <ref name = ‘Twee mensen mogen in horeca aan tafel binnen anderhalve meter zitten’>[ NOS, 23-5-2020. Twee mensen mogen in horeca aan tafel binnen anderhalve meter zitten, https://nos.nl/artikel/2334838-twee-mensen-mogen-in-horeca-aan-tafel-binnen-anderhalve-meter-zitten.html ]</ref>. For example, a boyfriend and girlfriend who do not form a household should be able to come close to each other. Every other group of 3 or more people that do not form a household needs to respect the distance rule of 1.5 meters. Of course, visitors could abuse this rule and a group of friends that do not form a household could say they are a household and then the food and beverage outlet cannot be held accountable for acceptance of the group. Therefore the terrain could be shaped to maximize the number of people, i.e. making multiple 6 person islands.


In order to enable dancing at a distance stationary dance-islands can be created. This means that every guest gets a circle in which he or she can freely move. Those circles will of course be 1.5 meters apart from each other. In the middle of the circle will be a reference point and the customer will wear a tool that continuously tracks the distance to the reference point. If this distance exceeds the maximum radius of the circle a warning will be given. As light and sound can be easily missed/ignored at a festival, another way needs to be found to make sure that the behaviour of the user is influenced. To this end, headphones will be introduced (just like they are used now in silent disco's). When exceeding the radius of your circle an annoying sound will disturb your music or the music will even be paused compeletely. When going to the bar or toilet, you can take off your headphones and security knows that you are heading to the bar or toilet. The annoying sound/pausing the music discourages leaving your island. It is also possible to make the radii of the islands a bit bigger and allow more people of one household in one circle. This way you can scale up and make it more fun for visitors.
A music event organizer we spoke to said that most people that go to a music festival go there with their friends. Not with their household. We do not expect this to be different during COVID-19.
The director of Koninklijke Horeca Nederland Dirk Beljaarts said (paraphrased): “do not go look for loopholes in the rules, because that could come back as a boomerang and then the food and beverage outlets get into trouble”. <ref>[ Misset Horeca, 19-5-2020. Mensen uit zelfde huishouden hoeven in horeca geen 1,5 meter afstand te bewaren, https://www.missethoreca.nl/horeca/nieuws/2020/05/mensen-uit-zelfde-huishouden-hoeven-in-horeca-geen-15-meter-afstand-te-houden-101335773 ]</ref>
Beijaarts makes a strong argument, it is important to act in a safe and moral way. The experiment can show what is possible with keeping safety in mind. When organizing the experiment, the event sector is being represented and it is undesirable to hurt the sector’s reputation by acting in an unsafe and immoral way.
Allowing 6 people households while it is known that most people go to festivals with friends and not with their household is therefore not an option. Therefore it is not possible to organize the terrain such as the respondents of the second survey have said they wanted <ref name="appendix" /> . About 6% responded they want to visit in couples, 27% with 4 persons and the vast majority with 67% answered 6 persons. Although it would be the most satisfying for the users, given the current rules it is irresponsible and unrealistic. Since we want to cooperate with the government, we do not want to consciously violate their rule, although it could be legally allowed.


Then there is also the issue of enforcement. Suppose 6-person groups are allowed. Then it is also harder for security to know who belongs to which group. It is for example permitted for 2 people who are not from the same household to have less than 1.5 meter distance <ref name = 'Corona en regels voor afstand houden' >[Rijksoverheid, (n.d.). Corona en regels voor afstand houden, https://www.rijksoverheid.nl/onderwerpen/coronavirus-covid-19/openbaar-en-dagelijks-leven/afstand-houden ]</ref>


This way it is easy for security to enforce the distance rule: if there are more than 2 people not respecting the 1.5 meter distance, then security can intervene. However, if groups of 6 people are allowed then how should security enforce this? Who belongs to which (self-declared) household? People could mingle up in different groups of 6 people and then security only has a more difficult job, while the opposite is desired: helping security with our product.


'''Second survey'''
For these reasons it is chosen to make only 2-person dance islands. Suppose families would be interested in these events or other currently unforeseen developments will happen, then it is always possible to scale up the number of islands in cooperation with the authorities.


==Walkthrough==


Because the idea has shifted to using stationary islands to track the attendees it was decided to do a new user research. Again, via a survey.
Now it is time to take a walkthrough to the practical execution of the product.  


A guest arrives and his ticket is being scanned. He enters the building or the area and gets the headphones, after which he goes looking for his island. Before receiving the ticket, he pays a deposit for the headphone with our technology. The islands are separated with 1.5 meters in between. There are also pathways where guests can walk. These paths have signs showing directions, so that guests do not cross.


'''Results'''
There is a reference point in the middle of the island. This reference point contains a sensor that measures the distance to the tracker that is attached to the headphone. The reference point is taped on the ground and attached to cables for power. The sensor cannot easily be destroyed when accidently stepping on the sensor. When a guest tries to remove the reference point, the reference point will not get any power and the music will stop. It will be communicated beforehand to the guests that they are not allowed to remove the reference point and that they will not get the deposit back when trying to remove the reference point. This way staff can relatively easily remove it, while guests cannot, since they would be seen by security and get a warning to stop.
When everybody has been directed to their island the music starts. People start dancing and would like to have a drink. However, when attendees leave their island their music will stop. To minimize the time spent outside the island, the suggestion for using Airchip will be made to the music event organizer. This is an app for ordering drinks at a distance to avoid queues at the bar.


'''When attending events. Do you usually walk around a lot or do you stay more at a fixed location at the stage? Choose the option according to your normal behaviour that resembles you the most.'''
When the drink is ready and there are no people waiting at the bar before him, the guest gets a notification on his phone to pick up the drinks. The guest steps outside his circle and stops hearing any sound on his headphones. He will walk on the one-way pathways to the bar and pick up his drinks there. He walks back and as soon as he steps into the island, he starts hearing music again.


{| border=1 cellpadding=3 style="width: 40%"
A suggestion for the music event organizer would be to install a big green or red light near the toilets. The light is green when there are toilets available and the light is red when all toilets are occupied.
|-
!Answers
!Percentage
!Number reactions
|-
|Walk around || 51,6% || 16
|-
|Stay at a fixed location || 48,4% || 15
|-
|Total || 100% || 31
|}


The results are slightly curved to the walking around option. Desirable for us would be that the attendees would like to stay at a fixed location. Although this result was expected, a festival is an experience so getting food, drinks and sitting somewhere with your friends is all part of the experience. However, it is almost fifty-fifty.
When the music event ends, the music will stop. Guests put off their headphones and personnel will collect the headphone at the island and give the deposit back. The personnel going to the islands prevent a queue at the exit.


==Terrain map==


'''Would you like to attend an event where you have to stay in your predefined area in which you can freely move?'''
[[File:Exp sketch v2.jpg|600px]]


Above is a picture of how the terrain could look like. There will be dance islands with a diameter of 3 meters. This way 2 persons can dance freely in their dance islands. A suggestion for the music event organizer is to use (luminous) tape or spray to indicate the circle. At the two places where guests are allowed to enter their dance island the name of their island is marked on the ground (e.g. A1 on the top and left pathway). A decision has been made to group the dance islands in groups of 4 with 1.5 meters in between the islands to save space. In between the groups of islands there will be 3 meter pathways to make sure people are guaranteed to have 1.5 meters distance.


{| border=1 cellpadding=3 style="width: 40%"
=Detailed description of the technical aspects=
|-
!Answers
!Percentage
!Number reactions
|-
|Yes || 83,9% || 26
|-
|No || 16,1% || 5
|-
|Total || 100% || 31
|}


==Distance measurement==
It is needed to be able to measure the distance between each headphone and the center of the island that the headphone belongs to. To accomplish this Ultra WideBand (UWB) transceiver will be used, one on every headphone and island center. Using ultra wideband to measure distance can lead to an accuracy of around 10 cm, UWB also will not suffer from interference from the FM system already used by the silent disco system to transmit music. <ref>Yang, JingYi & Yan, Ming. (2018). Implementation of UWB indoor location and distance measurement based on TOF algorithm. MATEC Web of Conferences. 173. 03018. 10.1051/matecconf/201817303018.
</ref> Multiple ways of measuring the distance exist, the two that would make sense for our use case are by measuring the time of arrival or the round trip time of a transmission between a headphone and the island center.<ref>[Hossain, Iqbal & Minhas Talat (2012). Distance Measurement Using Ultra Wideband.]</ref> From this time the distance between the two can be calculated, since the propagation time of transmission through the air is a constant. To measure the time of arrival, one transceiver would transmit to all headphones the time of transmission, each headphone would compare this to the time of arrival. Such calculation would require a synchronized clock between the two which is not available in our case. Thus calculating the round trip time: the headphones poll the island sensor to which the island's center responds. By comparing the time from the transmission of the poll request and the island's center response, the RTT and thus the distance to the island's center can be calculated. If no response is received from the island within a certain threshold it is possible to assume that the headphone is too far away and thus still outside of the boundaries of the island. RTT measuring introduces more room for error however due to the time taken to handle a message weighing twice as much when compared to TOA measuring. Controlling this process and performing the computations necessary can be done by a microcontroller, of which the ATmega328 is the model assumed here.


Surprisingly most respondents answered yes to this question. This shows that the respondents are open for a different kind of event.
[[File:SequenceDiagram1.png|800px|thumb|center|Sequence diagram depicting communication for distance measurement.]]


There are multiple headphones to each island and multiple islands to each event. It is therefore necessary that a headphone sensor’s poll request is responded to by the right island’s sensor and that an island sensor’s poll acknowledgement is also handled by the correct headphone sensor. Therefore each island and headphone should be identifiable by a unique identifying number. Polling requests will be accompanied by the sending headphone’s ID and the accompanying island’s ID, the same holds for polling acknowledgements. A device will only handle a received transmission if their ID matches up to the ID in a transmission, be it a headphone listening for an acknowledgement or an island's center listening for a polling request. Therefore it is ensured that communication between sensors is only between the intended sensors, it can't happen that the wrong island responds to a polling request or that a polling acknowledgement is handled by the wrong headphone.


'''Would you like to attend an event where you have to wear headphones that monitors your movement?'''
[[File:ClassDiagram.png|600px|thumb|center|Class diagram]]


{| border=1 cellpadding=3 style="width: 40%"
==Headphone Behavior==
|-
!Answers
!Percentage
!Number reactions
|-
|Yes || 77,4% || 24
|-
|No || 22,6% || 7
|-
|Total || 100% || 31
|}


As can be seen 7 people did not like the idea of being monitored. When asked why not they responded that they do not like the feeling of being monitored. One person did not like the idea that there will be no interaction with others.
The headphone has only two real states, silent or playing music. How this state is decided is depicted in the following State Diagram.


[[File:StateDiagram.png|400px|thumb|center|State diagram for headphones]]


'''When leaving the given spot the music, via your headphones, will stop playing. Would this encourage you to stay in your spot?'''
The sequence of activities for a headphone between turning on and turning off is depicted in the following activity diagram. Firstly the device will boot up, the program will be loaded and sensors started up, after this the headphone must be paired to an island beacon. After the headphone is paired it will continuously measure the distance to the island beacon, depending on the result of this measurement the music will be either turned on or off. The headphone will endlessly loop until it is turned off.


[[File:ActivityDiagram.png|800px|thumb|center|Activity diagram depicting headphone’s behavior]]


{| border=1 cellpadding=3 style="width: 40%"
==Battery Life==
|-
!Answers
!Percentage
!Number reactions
|-
|Yes || 73,3% || 22
|-
|No || 26.7% || 8
|-
|Total || 100% || 31
|}


Due to the nature of the product, it is being used whilst moving around, albeit limited to within an island and being an attachment to existing headphones. Our solution must be powered by battery, being powered by the same battery as the headphones is the most practical way to accomplish this. The power drain of our solution must therefore not be high enough to diminish the battery life of a headphone to the point where it is unusable for events. Following is an estimation of the impact our addition will have on a headphone’s battery life. The RF-309 headphones on which our addition is based contains a 500mAh lipo battery, which gives for a battery life of up to 10 hours, therefore the headphone is estimated to have around a 50mA current draw.


22 people out of the 31 answered yes to this question. The biggest problem was that some wanted to stop listening to the music. When, for example, getting beer or talking to other people. This needs to be looked at. It is undesirable for the organization that everybody puts off their headphones to just talk with other attendees.
The microcontroller used to control our solution has two main modes, active and idle mode with a current consumption of approximately 1.5 mA and 0.25 mA respectively.<ref>Atmel, ATmega328 datasheet, retrieved from:https://ww1.microchip.com/downloads/en/DeviceDoc/Atmel-7810-Automotive-Microcontrollers-ATmega328P_Datasheet.pdf</ref> Depending on if the headphone is communicating with the beacon or not it is in one of those modes. Without testing providing a definite estimation of what percentage of usage time will be spent in idle mode is not possible. However, whatever this percentage is, it is insignificant compared to the headphones that the impact on battery life is not significant.


The UWB transceiver used to communicate with the beacon also has multiple modes, a sleep mode with a 550 nA current consumption and an idle mode with a 13.4 mA current consumption. Again being used whilst not communicating and whilst communicating respectively. Here the percentage of time spent in active mode is more relevant. <ref>Decawave, DWM1000 Datasheet, retrieved from:https://www.decawave.com/sites/default/files/resources/dwm1000-datasheet-v1.3.pdf </ref> However, as no meaningful estimate can be provided the worst case will be assumed which is that the chips are in active mode 100% of the time. In this case the power draw is thus approximately 65 mA, which results in a battery life of approximately 7 hours and 41 minutes. Enough to be used for the duration of an event.


'''How would you experience an island which you cannot leave? With exception to going to the toilet or the bar'''
=Input from stakeholders=


This section will deal with the feedback that was received from all stakeholders on the dance island idea.


{| border=1 cellpadding=3 style="width: 40%"
|-
!Answers
!Percentage
!Number reactions
|-
|The feeling of it being a good solution || 41,9% || 13
|-
|The feeling of being mildly restricted || 32,3% || 10
|-
|The feeling of being in a cage || 25,8% || 8
|-
|Total || 100% || 31
|}


First of all, the most direct users of the product are guests at festivals and concerts. In a first survey amongst adolescents, it was found that it is often possible to keep sufficient distance to other attendees at events during COVID-19. However, the majority confessed that they usually do not actively and consciously keep distance from others. Therefore, it was also asked whether they would feel comfortable being tracked. 75% of the respondents answered that they would find tracking a good idea if it would enable them to dance and move freely. In the second survey, the concrete plan was presented to the adolescents. Approximately 80% of the respondents would like to attend an event at which you can move freely while your movements are tracked by your headphones if this allows for dancing. Moreover, they agreed that pausing the music would absolutely encourage them to remain in their circle. Finally, usage of this technology means extra costs for the music event organization, which will probably be partly compensated by raising the ticket prizes. Therefore, it was asked to attendees whether they would be willing to pay an extra 5 to 10 euros for enabling dancing events in COVID-19 times. 70% of the respondents answered that this would not be a problem for them.


As can be seen most respondents think it is a good idea. Although it is a small majority. Some have the feeling of being mildly restricted. And 8 of the 31 respondents have the feeling of being in a cage. This last group is undesirable. Attendees should never have the feeling of being caged. The responses vary. Some say that the attendees have no choice. It is this kind of festival or nothing. Another one responded that he or she gets very anxious if he or she needs to stay at a fixed location. So two groups can be seen here. On the one hand there is the group that just accepts the fact there are no other options. The other group does not like the feeling of being restricted in their movement behaviour. These are things to consider. The organization should be clear on the amount of tracking that is done and make the attendees feel comfortable with the idea.


Secondly, a second group of stakeholders for whom a lot is at stake is the music event organizers. The concrete plan was sent to a lot of music event organizers and other music event hosters. Although all these companies were extremely busy with the new measures and their consequences, we received some valuable input. Many reacted that the current situation obviously does not even allow for any events, which makes it hard to imagine how this plan would work out in practice.
Firstly, all parties reacted enthusiastically. They long for dancing events! If it works well and everything is approved by all authorities, many said that they would be open to try it.


'''Are you willing to pay an extra 5 to 10 euros to make such events happen?'''
Another frequent reaction from the organizers was that it has to be affordable. The organizers have to deal with more costs and working hours. In the business plan it will be explained how to make events with this tool viable.
Thirdly, a music event organization addressed a problem that must be paid attention to: in an earlier version of the idea the dance islands were designed for 2, 4 or 6 people from one household. A music event organizer confirmed  that groups that attend festivals are rarely from the same household. In the catering industry the same problem dominated over these past months. There are many groups of friends, who do not live together, that fake that they are from the same household. The catering industry is not allowed to check this and this is thus tolerated. Moreover, it is not their responsibility, but of the customer. What a table at a restaurant distinguishes from a dance island is that it is possible to keep 1.5 meters distance at a table (if you report this in advance when making a reservation), which is not the case on a dance island. The dance islands are designed in such a way to simulate a music event environment; there is enough space to move freely, but not to keep sufficient distance. To this end, it is important that all island-members are from the same household. It would be morally unjustified to stimulate friends to forge into being housemates. On top of that, if the measures allow friends to go to festivals together without keeping 1.5 meter distance this gadget is obviously useless. Based on this input, it was decided to reduce the maximum number of people for an island to 2 instead of 6.




{| border=1 cellpadding=3 style="width: 40%"
Thirdly, the direct customers of the hypothetical company are the headphones rental companies. Via phone calls and email correspondence the feasibility of the proposed solution was discussed. The implementation of the product would come at an additional cost almost doubling the prize of the base headphones. Even with this cost however our modification is still generally seen as worth it. If the modified headphones are actually necessary for holding dancing events and widely accepted by both users and stakeholders, the demand for the headphones would be significant enough to make the additional cost worth it. Some of these additional costs must however be carried over into an increased rental cost for the music event organizers, which might have consequences for the ticket prices. It would also help greatly if our modification of the headphones could be undone as soon as the COVID-19 crisis is over. If the headphones could be restored to their original functionality the risk would be significantly smaller for the rental companies. This could also relieve the financial strain due to the sensors used in our solution still keeping a percentage of their value. In conclusion, if governmental parties would be willing to tolerate dancing events with the headphones with trackers and there would be a demand for such parties among customers, then headphone rental companies have faith in the feasibility of the product.
|-
!Answers
!Percentage
!Number reactions
|-
|Yes || 70% || 21
|-
|No || 30% || 9
|-
|Total || 100% || 30
|}




21 of the 30 respondents responded yes to this question. The reasons why some would not pay the extra 5 to 10 euros were that these restrictions do not benefit towards the fun factor. Some claimed that events are already expensive enough and this would mean paying extra for a worse event.
Before this product could be introduced on the market, it must be approved by several governmental parties. We contacted the municipality of Eindhoven, the KVK Coronaloket, the safety region of Brabant Zuidoost, the RIVM and the following political parties: VVD, D66, CDA, Groenlinks, PvdA and the SP. They all had the same message: they appreciate it that we are looking into innovative solutions to help the event sector and its customers. Furthermore, they noticed that the idea looked solid. However, all said that they could not promise anything due to the unpredictability of the infectious virus. For instance, we asked the municipality whether an experiment could be conducted in Eindhoven when the virus is under control. They could not promise us anything because of the uncertainty and their dependency on other parties, such as the safety regions and RIVM. However, we are confident that an experiment will be allowed as soon as measures are loosened and that this will contribute to persuading the right parties to abolish the seating rule. Finally, it was hard to find out which parties exactly should approve our tool as all of them gave us the runaround.




'''With how many people would you like to attend such events? (including yourself)'''
Lastly, research was done into investments. Several potential investors, such as Brabant startup fonds and investors at the TU/e, were approached to ask them whether they would hypothetically be interested in investing in this product. Moreover, information was collected on (corona) start-up challenges. Unfortunately, hardly no reaction was received from these parties. Therefore, it is decided that the first investment will come from the company founders themselves and it is assumed that after a successful experiment it would be easier to find investors.


=Further considerations=


{| border=1 cellpadding=3 style="width: 40%"
The development of this product requires some more depthly thinking about the pros and cons of this technology and about possible problems that might come up when implementing it.
|-
!Answers
!Percentage
!Number reactions
|-
|2 people || 6,7% || 2
|-
|4 people || 26,7% || 8
|-
|6 people || 66,7% || 20
|-
|Total || 100% || 30
|}


The advantages for the users have been described above. The social distancing gadget will make standing events possible again in times in which COVID-19 is amongst us, which means that customers can have entertainment, while music event organizers and artists profit from this.


Most respondents answered that they would like to go with 6 people. This would be the best option for the festival organizers too. This way the festival ground can be arranged most efficiently.
Not only the advantages, but also the ethical disadvantages must be paid attention to. Obviously, this tool only gives the desired result if every visitor on the terrain carries a headphone. As a consequence, each visitor must remain within his or her circle as much as possible. This means that someone who does not want to be monitored all the time, cannot be admitted to the festival terrain. So customers have no choice but to compromise on wearing this gadget, otherwise they will be excluded from the event. It can be argued that this is not entirely ethically neat. However, this would be the only way to make (dancing) events fully corona-proof (with of course extra measures for hygiene). Therefore, from the current situation in which dancing is not possible at all, this tool improves the situation by making dancing possible again for people who are willing to be monitored. The second survey shows that more than 3 out of 4 respondents are willing to wear headphones that monitor their movement. <ref name="appendix" />




'''What is your general idea about this solution?'''
Besides the ethical considerations, some practical things must also be paid attention to.


Firstly, how to make sure that attendees do not switch headphones and this way switch islands? The goal of the dance islands and the distance in between these islands is that households do not mix up. All headphones are coupled to a specific reference point. This way it can be verified at the exit whether you have the right headphones. By asking a deposit of 10 euros at the entrance and checking whether the right headphone is handed in, switching headphones will hopefully be reduced. Furthermore, security will of course keep an eye on the headphones and will intervene if they see attendees exchange headphones.


Most respondents said they liked the idea. Some respondents were skeptical about if it really was going to work. Others totally disagreed with the idea. At last some have pitched other ideas to make the event more fun. For example, making the cost of the ticket higher because of the costs of the tracker but in return offer a free beer. Attendees will have more eye for the free beer.


Also to make sure that customers do not remove the tracker, it will be assembled in the headphones. When going to a music event the user wants to hear the music so the tracker will be part of the deal. The expectation is that attendees will not mess with their headphones as they risk losing their music. Also, another one is that the tracker on the headphones will give a less anxious feeling of 'Big Brother is watching you' compared to the tracker being around your wrist, as you can take off your headphones when going to the bar or toilet. The deposit that is charged on the headphones will also restrain tampering with the tracker.
Moreover, the reference point in the middle of the island should also not be easily tampered with. This issue is fixed, since removing the reference point means it would not get power and therefore the user will not hear music again.


'''Conclusion'''
Regarding the enforcement of the distance at the pathways: in the Walkthrough section some suggestions are made to prevent queue forming at the bar and toilet. However this product focuses on making sure that enough distance is kept between dance islands while dancing. Security is still needed to enforce distance outside the dance islands.


To conclude it is seen that there are two groups. One that agrees with the terms and are eager to party again, so they will accept the rules. Others still do not like this kind of event and they just want to have normal parties again.
Taking the scale of events organized with our product in consideration: suppose that the experiment is successful, the seating rule gets abolished when using our product and the business is going great. Then a next step could be to scale up events. Possibly to change the maximum number of people that are allowed at events.


However, it is first needed to change the seating rule. If the seating rule cannot be changed then it could be an option to talk with governments in other countries and see if it is possible to operate there. Also if the product would be successful in the Netherlands, it is still possible to go abroad.


Taking one step back. Before changing the seating rule, permission from the local authorities is needed to organize the experiment. At the moment of writing, October 2020, it remains unclear  when this is possible again. Therefore it could again be an option to get permission in another country. Furthermore, at the lowest risk level, the seating rule does not apply. <ref name = ‘Routekaart coronamaatregelen’>[Rijksoverheid (n.d.). Routekaart coronamaatregelen, https://www.rijksoverheid.nl/documenten/publicaties/2020/10/13/risiconiveaus-en-maatregelen-covid-19 ]</ref> However, we want to make sure our product is possible at the three lowest risk levels (watch full, worrisome and serious)


'''Second interview at de Effenaar'''


Consequences of new measures (28-9-2020): it is no longer allowed to receive more than 30 guests inside. And because they are a horeca-place they have to close the door at 10 pm. They are in consultation with the local authorities to try to get a permission for receiving 100 guests and closing the door at 10 pm.  
To conduct the experiment an music event organizer is needed. We had contact with several music venues and music event organizations and they were very enthusiastic. However, we did not get any final approval, since they first want to know whether permission will be granted from the local authorities. Therefore, it should be arranged to get an music event organizer to organize the event with our product.


''First of all, we explained our overall goal and our concrete plan. We told Tinka that we want to go to the local authorities with a concrete plan to hear their opinion on it. She came with some very helpful tips on how we should approach the municipality and who we should contact before doing so.''
=Experiment plan=


First some general remarks on the concrete plan: work with an app such as Airchip. This is an app for ordering drinks at a distance to avoid queues at the bar. This way you can minimize time outside the islands! Moreover, make sure that the reference point is not be easily removed or replaced! About our target group: our gadget is not suitable for all sorts of music. If attendees want to do a mosh pit, our tool is of course worthless.
Make dancing possible again. That is the goal, but how to achieve that? Currently it is mandatory for food and beverage occasions to assign the guest to a fixed seat at a table or at the bar <ref name = 'Het coronavirus en de horeca en evenementen’>[ Rijksoverheid, (n.d.). Het coronavirus en de horeca en evenementen, Rijksoverheid, https://www.rijksoverheid.nl/onderwerpen/coronavirus-covid-19/ondernemers-en-bedrijven/horeca  ]</ref>
. This also includes music venues and festivals. By conducting an experiment it is desirable to show the Dutch government that using our product it is possible to safely dance at music venues and festivals again and convince the government to change the seating rule.


Some practical things: it is possible to do a live concert with headphones. Furthermore, attendees are not allowed to sing or yell. Obviously, only thing we can do about this is to ask people to adhere to the rules. This is not a problem that we can solve
==Getting permission==


Although Tinka liked the idea, she remarked justly that organizing the dancing-festivals outdoors would solve two problems instead of one. Indoors we can only solve the problem of sitting. However, outdoors we can not only solve the problem of not being able to dance, but we can also maximize capacity by arranging a bigger terrain.  
To organize the experiment, we need an exemption from the municipality. We contacted multiple parties: the municipality of Eindhoven (Gemeente Eindhoven), the safety region of the southeast of Noord-Brabant (Veiligheidsregio Brabant Zuidoost, VRBZO) and the Dutch government (Rijksoverheid). The VRBZO told us we need to get an exemption of the emergency ordinance from the municipality, but with the stricter measures that were introduced on the 13th of October by the Dutch government <ref>[ Rijksoverheid, 13-10-2020. Gedeeltelijke lockdown om besmettingen terug te dringen, https://www.rijksoverheid.nl/onderwerpen/coronavirus-covid-19/nieuws/2020/10/13/gedeeltelijke-lockdown-om-besmettingen-terug-te-dringen ]</ref> it became impossible to get such an exemption. By the measures that were announced on the 13th of October all food and beverage outlets had to close and all events were forbidden.


Before contacting the local authorities it would be useful to also contact organizers of corona-proof events, such as the StadsOase in Eindhoven, but also other pop podia, such as 013. StadsOase is an outdoors horeca-place, where you can book a table with your household and have drinks while enjoying music. This resembles the atmosphere of a festival, while sitting at a table. How do they justify households that are friends pretending to be a household? What are the deals they made with the local authorities? And contact other festival organizations that are still organizing festivals in times of COVID-19. What do they think of our idea?


If we set next summer as a target for organizing dancing events, there is enough time for finding investors, talking with the stakeholders and getting permission
When the measures will be loosened such that events are allowed again, the municipality might give an exemption to the emergency ordinance. Unfortunately nobody knows when the measures will be loosened and we did not get an answer to what the exact criteria are to get such an exemption. However, Finally Fiesta, a festival with fixed seats where dancing near the seat was possible, received an exemption from the municipality of Alkmaar. With our product we think it is possible to organize music events in a more safe and responsible way than Finally Fiesta. Therefore it is realistic to think this experiment will get permission as well.


On our concrete plan for the municipality Eindhoven: we have to substantiate why people need this tool to respect the rules. The local authorities might argue: ‘why is this tool needed when you draw islands on the ground? People can use their common sense right?’ We have to describe precisely what would go wrong if you do not monitor this.


Our initial plan was to organize a small dancing event (with a maximum of 200 people) at a music venue or an outdoor location. The exact number of attendees could be aligned with the municipality. Furthermore, an agreement with an music event organizer is needed to perform the experiment at their terrain. Due to the strict measures a music venue we talked to said they first wanted to know what the municipality says before they commit to the experiment.


''On the financial aspect. We expressed our concern on not being certain that working with our tool will be profitable for festival organizations. We asked Tinka what she thinks of this and whether de Effenaar would be willing to organize an event without profit.''
==Hypothesis==
As can be seen in the results from the survey <ref name="appendix" />  17 out of 21 attendees that went to an event during COVID-19 could keep sufficient distance to other attendees. However, only 5 out 21 respondents said they actually actively keep this distance. It was concluded from this that just common sense is not enough to make sure that attendees stay at a safe distance and that extra extra measures are necessary at a festival terrain. The results from the survey also showed that attendees are willing to wear headphones that track their movement if that makes dancing possible. Additionally, respondents endorse that they will be stimulated to stay in their circles if the music will be paused when crossing the lines. From the input that was received from attendees and stakeholders it became clear that it has appeared to be very complicated for attendees to follow the signing and to respect the distancing rules at toilets and bars. Therefore, the following hypothesis is formulated:
Participants will stay on their dance islands, except when they want a drink or need to go to the toilet. It is expected that participants will violate the walking routes and have a hard time keeping sufficient distance from other households outside of the islands on the pathways and at the bar and toilets.


For de Effenaar there is no benefit in organizing an event that is not profitable for them. The only reason they did not completely sweep their calendar is for retaining the subsidies from the municipality. Organizing an event with our tool would require more working hours for staff, which makes the preparations more expensive. However Tinka was enthusiastic and said she was willing to consider organizing a dancing event if they would not make a bigger loss on it than they are doing at the moment, be it for fun.
==Discussion==


More on the financial aspect: contact organizations that help young entrepreneurs with finding investors, such as Young Creators and the start-up challenges of the local authorities. They can also give us advice on contacting other stakeholders and how to approach the municipality.
A disadvantage of this experiment is that it is a controlled environment. Because of safety, it is prefered to have more security available, but then people might start behaving differently. Also the average person that is willing to participate in this experiment might behave differently than the average person that will visit events with our technology in the future.


==Rental Companies==
==Outcomes==
To research the feasibility of a solution the companies that rent out silent disco systems have also been interviewed, as our product is a modification of a silent disco system these companies offer a good insight as to the feasibility of our product. This information is obtained from phone interviews with two rental companies and email correspondence with another company.


All three rental companies have been significantly hit by the corona crisis, with the business to business market grinding to a halt. This is of course a direct result of the impact of corona on the event sector itself. There have been some creative solutions to keep business going throughout the coronacrisis, using the headphones for drive-in cinemas for example. The business to customer market has also seen an increase during the corona crisis, people rent the headphones for a garden party together with neighbors for example. The loss of the business to business market however is greater then the gains, getting the business to business market going again would be very important for this stakeholder.
If the experiment would actually take place, then the outcomes will be shared and evaluated with the music event organizer, the municipality of Eindhoven and safety region Brabant Zuid-Oost. If everything went right and the attendees and local authorities are satisfied, these results will be used to introduce the product nationally to the academic world and the music venue and festival industry. Depending on their reaction, it will be proposed to the government to allow standing events with this product.


Our proposed solution would come with an increased cost, an additional cost almost doubling the price of the base headphones. Even with this cost however our modification is still generally seen as worth it, this depends however on if our product will be necessary to hold dancing events during the corona crisis. If these modified headphones are completely necessary and widely accepted by both users and stakeholders the demand for the headphones would be significant enough to make the additional cost worth it. Some of this additional cost must however be carried over into an increased rental costs for the event organizers. For reference: the current rental cost is around €3.50 to €5.00 depending on the size of an order.
=Business plan=


It would also help greatly if our modification the headphones could be undone after the coronacrisis is over. If headphones could be restored to their original functionality the risk would be far smaller for the rental companies. This could also relieve the financial strain due to the sensors used in our solution still keeping a percentage of their value.
==Executive Summary==


Therefore, if governments would be more willing to let events happen if our headphones are used and if a significant demand would be created for the headphones due to this, then headphone companies definately view our product as feasible.


=RPC's=
===Problem Summary===


There are three problems that silent disco rental companies face that we could help with. We would make dancing possible again at a music event. Also, we deal with the financial part of those companies. Lastly, we deal with the COVID-19 regulation problem of a music event that has been enforced by the government.


'''Requirements'''


* ''Notifying the user that he or she left their island.'' 
===Solution Summary===


This can be done via turning off the music on the headphones. The event being a silent disco event the user will probably notice when the headphones are off. There is some room for errors here. For example, putting the headphones off.  
Social DistDancing is our company name created by 5 students. We make sure that people keep the distance by assigning two people in a circle, called a dance island so that the circle can be 1.5 meters away from other circles. Also, we deal with the uncertainty regarding COVID-19 by making sure that our add-on(extra sensors) on the headphones can be undone. And, we conducted interviews with authorities and music event organizers and did surveys with users.  


* ''It should not be possible to ignore the signal.''


Making the event a silent disco event ensures this. When users put their headphones off they cannot listen to the music anymore. Again, the same problem arises as with requirement 1. The user may want to stop listening to music for a minute or so.
===Why Us?===


* ''Center of the island should be stationary.''
Social DistDancing has considered both the technical part of our product and the human factor which can affect the user-friendliness. The technical part is done by specific diagrams aided by research on sensors. And the practical implications have been researched through multiple interviews, conversations and surveys. Also, our ultimate ambition is to see when people can relish dancing at a music event place again which brings a positive effect on their mental health as well. <ref>[Lakes, K. D., Marvin, S., Rowley, J., Nicolas, M. S., Arastoo, S., Viray, L., Orozco, A., & Jurnak, F. (2016). Dancer perceptions of the cognitive, social, emotional, and physical benefits of modern styles of partnered dancing. Complementary therapies in medicine, 26, 117–122. https://doi.org/10.1016/j.ctim.2016.03.007]</ref>And this desire leads to the competent development of our product.


Otherwise people would move around too much. When creating dynamic islands, there will be many violations, be it coincidentally.
 
* ''Center of the island should not be easily removable.''


Otherwise people might want to grab it with them and move to another location. Again, this will result in more violations and potentially messing up the system.
===Forecast===


* ''Attendees should not be able to switch islands.''
A region’s risk level is determined by the government, GGD, RIVM and safety regions.<ref>[Dashboard Coronavirus COVID-19: Government.nl. (n.d.). Retrieved from https://coronadashboard.government.nl/]</ref> Currently, the risk level of COVID-19 varies from level 2 to level 4. Once this risk level is decreased to level 1 or 2 and the regulation on COVID-19 is loosened, Social DistDancing plans to rent this technology out to customers. Yet, we will aim to perform a test phase from January in 2021, if the COVID-19 crisis allows this. During this test phase, Social DistDancing could gain extra assessments from music event visitors or our customers and adjust details for an actual demonstration in May or June. We aim to sell our idea to headphone rental companies. Also, if COVID-19 is over that is when we are not obliged to keep 1.5 meters from each other, Social DistDancing gives an option for our customer to detach sensors from the headphone. And then sell the sensors or rent the headphones as before. So there would not be much loss for all involved parties.


When this would be possible everybody can just switch with each other when they want to talk to someone else. The group with whom you attend stays the same for the entire event.


* ''It should not be possible to tamper with the tracker by the attendees.''
==Problem & Solution==
===Problem Worth Solving===


This to prevent false data or potentially turning of the tracker.
In the problem summary section, three problems are briefly mentioned that we would solve for our customers.
The first problem is making the dancing activity possible again at a music event. To achieve this goal, our company must solve how to make dancing possible while following the government's guideline on COVID-19, specifically sticking to social distancing. Moreover, we should design our product such that people can use it in a natural atmosphere while respecting social distancing.
The second one is dealing with a financial part of business stakeholders. To compensate for the loss caused by COVID-19, Social DistDancing would like to offer this product so that headphone rental companies could expect a profit by renting it to music festivals. Although the net profit including the loss of the headphone rental companies might be lower than their goals, it has an added value by using our product.The added value is such that vitalizing a music event by making dancing possible in the long term. Also, we would like to work on the uncertainty problem of this business when COVID-19 is over. That is when the attached sensors of the headphone become not desired anymore.
The last one is resolving the regulation of the government on a music event. As the second wave of COVID-19 has appeared, the decision has been tightly made that it is not possible to host public music events in general in the Netherlands.  


* ''The tracking system should adhere to the privacy rules.''


Tracking attendees can come with complications regarding maintaining the privacy of the attendees. It should be clear to the attendees what the festival is doing with their data and the attendees should agree with these terms.
===Our Solution===


* ''The tracker should be able to measure distance to island-members of the same household.''
Our solution for solving the problem is as follows. For a detailed solution, please have a look at [[#Detailed_description_of_idea]]. We first create dance islands with a diameter of 3 meters and assign two people on the same island. The sizes of the dance islands would be big enough considering the minimum dancing movement range which is 0.5 - 0.9 square meters<ref>[Retrieved from https://www.greatmats.com/how-big-of-a-dance-floor-do-i-need.php]</ref>. A distance of 1.5 meters will be maintained between islands. But a guest does not need to keep a distance inside the island because we assume people from the same group are from the same household. The distance of a headphone from this beacon is constantly measured. When a person goes out of the circle, then the ultra-wideband sensor (UWB) inside the headphone and the beacon would recognize that and send a warning to the staff. In this case, the uniqueness of our product would be scalability and an ability to restrict the behaviour of the crowd in a natural way. Since we will know how many people would come as a group and already know the size of dancing islands, it is handy to fit the size in the area of any festival venues. Also, if we would allow guests as an individual without assigning them on an island, it would be difficult to control their behaviours.<ref>[Doukas, S.G. (2006). Crowd management: past and contemporary issues. The sport journal, 9.]</ref> And they would feel less responsibility to keep the distance with each other.
In order to reduce the expenses of our customers, Social DistDancing would like to adapt our technology to the original headphones of rental companies instead of making our own headphones. Also, we deal with uncertainty. That is the uncertainty coming from when silent disco headphones rental companies do not need the extra sensors such as UWB anymore after COVID-19 is diminished or disappeared. So that people are not obliged to keep social distancing. In this case, we make sure that our extra sensors on the headphones can be undone. There are two options then. First, the companies could keep those sensors just in case there might be a third or fourth wave in the future within 5 years. The other option is selling those sensors. Regardless of those options, Social DistDancing uses sensors with proper quality from original manufactures. In this way, customers could re-use or sell them and do not dissipate the cost.
Furthermore, in order to deal with the regulation problem on a music event, Social DistDancing has conducted interviews and contacted people who are related to opening festivals such as organizers and authorities. Also, we did several surveys to meet the music event visitor’s needs as well. For a detailed response, please have a look at [[#Stakeholders]].


The anchor in the center of the island should only be able to detect the members of the household of that island.
==Target Market==


* ''It should help the event organizers in making events more affordable.''
===Market Summary===


In the long run the festival organizers should benefit from the investment. This can be accomplished via various ways. For example, via money but it could also be via positive publication.
Our main target customers are silent disco headphone rental companies in the Netherlands. There are around 70 companies. Also, the median of the revenue is $506,000. However, the detailed explanation is as follows.


* ''The tracker should be able to stop the music of the attendees who are violating the rules.''
===Market Size & Segments===


The tracker should be able to stop the music. By stopping the music at the source or switching of the headphone.
Our main target customer is a silent disco headphone rental company in the Netherlands. Social DistDancing first would like to sell our technology in the Netherlands, and then expand our business range to a global market once the size of the business gets bigger.
The size of music events using headphones is huge in the Netherlands. One example that can show the number of demands of headphones is the Lowlands festival. This is the world’s biggest silent disco. With the number of headphones supplied, there have been 10000 headphones in 2017, 20000 headphones in 2018 and 30000 headphones in 2019. <ref>[World's biggest silent disco hits 30,000 headphones. (2019, December 10). Retrieved from https://avmanagement.net/worlds-biggest-silent-disco-hits-30000-headphones/]</ref>
Also, Social DistDancing has searched the number of headphone rental service companies to figure out the market size in the Netherlands. There are approximately 63 headphone rental service companies in the Netherlands. Doing research on the revenue of this industry was done by a specific business website. <ref>[Hit Your Number. (n.d.). Retrieved from https://www.zoominfo.com/]</ref> The range of research has been done by 8 silent disco organizer/rental companies where 1 company is in the Netherlands, others are in Australia and the UK. There was a limit to know the revenue of large samples. Therefore, Social DistDancing included research about other countries' cases as well. The revenue varies from $192,000 to $5 Million. With the population size of 8, the median is calculated as $506,000.


* ''The organizers of the event should be able to see who is violating the rules.''


When an attendee violates the rules too often he or she needs to be removed from the event.
==Competition==
===Current Alternatives===


* ''The visitors should not feel uncomfortable being tracked when not violating the distance rule.''
There are four alternatives to our product.
A coronaproof party suit with a helmet
A wristband that detects a distance to other people and gives a signal
A platform
A table with fixed seats


The visitors should not have the feeling of being followed. They should have a feeling of being free to move, although this is restricted.
First, there is Micrashell. This is a coronaproof party suit with a helmet.<ref>[Micrashell. (2020, September 18). Retrieved from https://production.club/micrashell]</ref> This product is equipped with LED, sensors, speaker, camera and resonator system.
Secondly, there is a wristband that can detect a distance and give a signal.<ref>[Social Distancing Wristband Wearables. (2020, August 06). Retrieved from https://www.mokosmart.com/social-distancing-wristband-wearables/?gclid=CjwKCAjwzvX7BRAeEiwAsXExo0NsgyjpCwymgNDEFtRBbO64tVZ21_XGuItvGrKc-N9fIjrnqjx98hoC994QAvD_BwE]</ref>


* ''It should be legal to stand at an event.''
Thirdly there is a platform where 5 people from the same household can go on.<ref>[Virgin Money Unity Arena. (n.d.). Retrieved from https://virginmoneyunityarena.com/]</ref> And the distance between platforms is 6 feet which are approximately 1.8 meters. This was implemented in August at Virgin Money Unity Arena in Newcastle of England. And 2500 tickets were sold out in minutes.  


The local authorities should approve the idea of making standing possible at events again.
Lastly, there is a table with fixed seats. According to Dutch regulations, it is allowed to organize a small scale festival where every visitor has a fixed seat where he/she can eat and drink and where the visitor is allowed to dance next to the table. Finally, Fiesta, a festival that took place on the weekend of 7 till 9 August 2020 in Alkmaar, is an example of this option. There were two shifts per day with 250 people per shift. That meant a total of 1500 tickets were sold. <ref>[ 3voor12, 10-8-2020. Hoe organiseer je legaal een coronaproof feest?https://3voor12.vpro.nl/artikelen/overzicht/2020/augustus/Alkmaar-coronaproof-dansen-festival-finally-fiesta.html ]</ref>.
[[File:Finally-Fiesta-23.jpg|400px|thumb|left|The Finally Fiesta event <ref>[ Partyflock (n.d.). Finally Fiesta, https://photo.partyflock.nl/970417/main/Finally-Fiesta-23.jpg ]</ref> ]]
“We have three-meter pathways with one-way traffic”, Mechielsen said. The tables are at least 1.5 meters apart and in between the tables, people can walk to go to the toilet or the bar.




'''Preferences'''
===Our Advantages===


Social DistDancing would like to introduce our advantages to each alternative.


* ''A device to order drinks that then can be brought to the island.''
Micrashell has equipped several sensors, cameras and some technology systems. For a good quality camera and speaker, it would already cost a lot of money for only one suit. Our product is more cost-effective since Social DistDancing only needs one external sensor on an existing headphone. Also, Social DistDancing would assume wearing the suit would not be user friendly since there are some statistics that people who find wearing a mask is already burdensome. <ref>[Vargas, E. D., & Sanchez, G. R. (2020, August 31). American individualism is an obstacle to wider mask-wearing in the US. Retrieved from https://www.brookings.edu/blog/up-front/2020/08/31/american-individualism-is-an-obstacle-to-wider-mask-wearing-in-the-us/Figure 1]</ref>Although the research is limited to Americans, Social DistDancing could assume it happens to the Netherlands.  


This to reduce the amount of wandering by the attendees.
The wristband would not be ideal for a festival. There are two reasons. First, people tend to lose control of their behaviors more in a bigger crowd than a smaller sized group. Our product has subgroups inside the crowd which leads to better control on people to make them keep the distance. The last reason is people can easily ignore the subtle LED/vibration/sound indication in a noisy environment and that indication comes out when they do not keep the distance.<ref>[Tronstad TV, Gelderblom FB. Sound exposure during outdoor music festivals. Noise Health. 2016;18(83):220-228. doi:10.4103/1463-1741.189245]</ref> Our product makes use of a headphone which enables a natural controlling on people by stopping the music.


* ''Having an error rate of zero.''
The platform would not be ideal for a bigger scaled festival or indoor music event. If the festival is on a huge scale, then people who are far away from the stage would not enjoy the music as the people who are close to the stage. Also, there are way fewer people for an indoor music event unless it is an exceptionally huge dome or arena.Furthermore, one of the music venues we talked to, the company has to hire people to build up the platform for those fewer people and it might be take a lot of time and manpower to build the platform and reuse the material. 
With these advantages over those three alternatives, Social DistDancing believes our product is strongly competitive.


This is hard to realize in 8 weeks.
Social DistDancing is also better than the option with a table and fixed seats. People at a music festival like to have fun and do not want to constantly check whether they are close to their table. They can easily forget when they are having a good time. Finally Fiesta hired ladies with water guns that sprayed visitors when they did not respect the distance rule. They also spoke to visitors in a “playful” way with 4 volunteers and 2 security guards. In the evening there were 4 extra security guards, organizer Mechielsen says. With our product, the guests do not have to constantly think about the distance and less security or volunteers are needed. Our product does that job for them!


* ''Making a physical product.''


It is more fun and better to make a physical model. However, due to time being restricted and meeting physically is hard due to covid-19 this seems not doable.


* ''Making it possible that friends can go together without being in one household.''
==Execution==


This is not up to us to decide. The government needs to make this possible. It is tolerated at the moment.


* ''A device that people could use to let the staff know that they went to the toilet.''
===Marketing & Sales===
As defined above our target market is rental companies of silent disco headphones. To reach those companies advertisement needs to be done. This can be done in various ways, for example via mailing the companies ourselves. Social DistDancing will try to contact many companies who rent out these headphones, tell them about the idea Social DistDancing has and try to convince them of the goal the company aims for. This is possible because there are around 70 rental companies, so this can easily be done via email. These marketing campaigns will be directed to the companies that are in this business. Furthermore, when the company is launched Social DistDancing also assumes that word-of-mouth marketing will take place in this branch. By conducting the experiment, Social DistDancing will also get publicity on the news for example.
At the end of the line the event sector will use our product the most. When the event branch likes the idea, which Social DistDancing already has received some feedback on, they will probably order more Social DistDancing headphones which ultimately leads to more sales for us. The music event branch wants to organize events again, this is seen in multiple stakeholder interviews<ref name="appendix" /> . So, the music event  branch will demand the Social DistDancing products from the rental companies. As can be imagined this will likely increase the chance that rental companies want to do business with Social DistDancing.


This is not so hard to make. However, the attendees should not be able to abuse this button. This is hard to realize.
===Position of our company===


* ''Finding inventors to make the plan feasible.''
The COVID-19 crisis started in the beginning of March in 2020. In the Netherlands events are only allowed when the visitors have a fixed seat assigned. Social DistDancing wants to change this in making dancing allowed and manageable for the organizers. So, the market Social DistDancing operates in is fairly new, which gives the company a good position in the market. We are the first company with this idea which also increases the position of the company. As stated in the competition part our product has many advantages over the alternatives. The goal of the company is to launch as fast as possible, our aim is to launch our company in the beginning of May. The research and test phase should be finished by then. The COVID-19 crisis is an uncertain time. How long it stays is uncertain and to reduce the risk it is important to launch as early as possible.  


To realize the production investors need to be found.
===Pricing===


The normal price margin for normal growth is around 5%. However, the aim is to go higher with our price margin. This is preferable for a company like us because Social DistDancing is a “hype company”. Meaning that Social DistDancing will rise fast and sadly die out when the covid-19 crisis is solved. To maintain enough profit the prices will be higher than the normal 5% on the costs. The profit margin Social DistDancing will use is 15%. This is possible because the company is one of a kind in its field. As explained in the sections, competition and position of the company, we have a stronger position than an average company. Rental companies already responded well to our design and although the costs for them would be high they responded that the investment is worth it for them<ref name="appendix" />  . This foreshadows a good future for the company. More detail about the exact prices can be found in the financial plan at the end of the business plan.


'''Constraints'''




* ''Only 8 weeks to design a solution.''
===Public relations===


This project only lasts 8 weeks. There is so much you can do in 8 weeks, this means that the solution would almost certainly not be perfect.
As a team from Eindhoven University of Technology, Social DistDancing benefits from being in a great position. Companies are more inclined to talk to us due to the fact that our university is a well known establishment in the Netherlands. It is easier to get a prominent review from professors who are well known in the scientific world as well. This can strengthen our position in the market if we get approval of a university as ours. Furthermore, contact with the event branch and rental companies is already made<ref name="appendix" />  . Many responded enthusiastically about the idea. These relationships are good for the company, they could be our test cases to find out if this is a healthy business and that the company can make profit selling these tracking devices to the rental companies. This can all be done before the big launch resulting in lowering the risk of losing capital.


* ''Privacy laws regarding monitoring attendees.''


It is not possible to just track visitors according to the GDPR. It should be clear to the attendees what is done with the data the organizers gather.
===Operations===


* ''Costs to produce such product and setting up a business.''
In the startup phase of the company we will do as much as possible ourselves. Social DistDancing can rent a van from one of the owners and will deliver the products ourselves in the startup phase. Later on we might want to outsource the delivering service. Same goes for storage, when the company grows bigger it is possible to rent a warehouse.  


Being a student team it is not possible to order the best tracking systems resulting in a suboptimal design.
===Sourcing and fulfillment===


* ''Covid-19 law''
The individual components will be sent to SocialDistDancing from various places around the world. There are three main companies where the components will come from. The sensor DWM1000 will be bought from semiconductorstore.com. Furthermore, the microprocessor will be bought from the company AVNET. The assembly of the parts will be done by PCBcart. The assembly of the product to the headphone will be done by us. These companies are trustworthy and quality of the components are guaranteed. The products can be bought in bulk which lowers the price. However, first the precise demand needs to be established and a test phase must be held to establish this.


For events it is forbidden to let attendees stand. They have to sit at a table. This needs to be changed to realize our business.
===Technology===


=Detailed description of idea=
The product is an add-on device for silent disco headphones to track attendees of an event. The silent disco headphone that is used the most is the RF-309 Headphone. The events could differ from large events to small events and outdoor to indoor. The technique is scalable so when the terrain is large enough more islands can be made. The technique measures the distance from a reference point, this is called the beacon. This measurement is done via ultrawideband which is accurate enough to measure the distance that Social DistDancing prefers, scalable for short distances. The processing of the data is done by an ATMEGA328. This is a small microprocessor meaning that it can be hidden nicely on the side of the headphone. These two ultra wideband sensors, one at the beacon and one on the headphone, the receiver, will continuously communicate with each other measuring the distance from the beacon to the headphone. When a visitor of the event exits his or her area the music will be paused at the headphone. The visitor can resume listening to the music only when he or she returns to the area he or she should be in. The microprocessor will give a signal and short circuit the music, this will result in pausing the music. The idea is that visitors are actively reminded to adhere to the rules. The rules, being, staying in your designated area. When investors want more details on how it works exactly they can contact us. When both parties come to an agreement the technique can be explained more in detail. At this moment the precise working is company secret.


In this section a detailed description of the idea will be given.


Festival organizations that use this tool do not sell individual tickets, but group-tickets. If you are from the same household or a groups of friends (we will elaborate on this further below) you can book a dance-island. This island is a stationary circle with a table in the middle. The radius of the circle depends on the number of people on the island. Every attendee receives a headphone at the entrance through which music sounds. The household/group of friends will be sent to their island of which the periphery has been drawn on the ground. This is 'their' island because their headphones are coupled to the reference point in the middle of the table on their island. This coupling is done via a tracker on the headphones that continuously tracks the distance between the reference point and the headphones. If this distance exceeds the radius of the circle, the user of the headphones will receive a warning. This will be done by disturbing the music with an annoying beep. This discourages the 'island-inhabitants' to leave their island.


Of course, you are permitted to leave your island for going to the bar or toilet, provided that you adhere to the walking routes. Security will enforce this. Attendees going to the toilet or bar pass the perimeter and the music through their headphones will be paused. When going to the toilet they can either leave their headphones at their island or hang them around their neck. This way security can recognize attendees heading for a drink of for the bathrooms. In conclusion, this tool will focus on what happens on the islands and not on what happens outside. This is because festivals organizations have already taken steps to manage the crowd outside of the circles (security, walking routes, signing et cetera).


===Milestones===
The major milestone is to start testing the product by conducting the experiment as soon as possible. The estimation is made that this is in January 2021, if the COVID-19 crisis allows this. The test phase will then start to establish if the product will work in a real life setting. The aim to start on a larger scale is in the beginning of May. When, in the process, Social DistDancing finds out this can be realized earlier this deadline will be moved forward. Social DistDancing wants to be ready before the festival season  spring begins so we can utilize this season the most because most of the music events are given in the spring and summer.
Other notable milestones are finding investors and the first rental company who wants to work with us. After mailing a lot of rental companies, the first potential customers are already found. This is already a great milestone for the company because tests can already be done to find out how profitable this will tend to be. Furthermore, participating in innovation challenges and winning them are milestones the company is hoping for. To get more investments winning prize money is a goal.


What has to be added here?
===Key Metrics===
The key metric that will be followed is how much profit there will be made per year. Another key metric is how many companies Social DistDancing is working with. It is a good measurement to see how healthy the company is. The aim is to order in two batches from the manufacturers. First for the test phase, where we can establish how healthy the company is and how well the technology works. In the second phase a large amount of components will be ordered. From the test phase it is predicted how many components are needed to get the company through the  spring and summer season, for now this is assumed to be 2000 headphones. In the spring and summer most of the events, in a year, are held. That is why Social DistDancing choses to launch at that moment. There could be a third phase when the COVID-19 crisis is not over yet. If this is the case the second phase will be repeated until the crisis is over. The technique is usable outdoors and also indoors. So, in the winter the company can continue selling the products.


- Radius
===Key assumptions and risks===
The biggest assumption the company takes is also the biggest risk. It is about the COVID-19 crisis. The company is based on this crisis and the problem that there is no good alternative to organize events where dancing is allowed. So, there was an assumption made that the crisis stays for at least until the end of the summer of 2021. The risk that comes with that is that Social DistDancing can never be certain if this would be the case, the future cannot be predicted. So, when the crisis stops before the beginning of May our company will have no market resulting in not being able to sell the product. The costs that are at that moment already made are dependent on when the crisis ends. If the crisis ends early on in December the loss will be minimal, the test phase has not even been started at that point. However, if the pandemic stops just before May the loss will be bigger, the components are already ordered and assembled.
The second assumption that Social DistDancing made is the fact that the government will not allow large events where the distance rule does not apply. We assume this will be banned until the end of the summer of 2021. If the 1.5-meter rule is abolished then the product will no longer be of use. However, it is assumed that in the spring of 2021 larger groups can attend events but still need to keep 1.5 meters distance from each other.
The third assumption is that the authorities will approve our experiment and will change the seating rule in case people can safely dance i.e. with our product. When we contacted the government, Kamer van Koophandel, municipality of Eindhoven and the safety region  Brabant Zuidoost in October 2020 it was however not possible to get any information on how realistic it would be that the authorities will give us permission for an experiment and whether they will possibly change the seating rule.
The last assumption is that music event organizers have made a lot of loss during the pandemic and they are eager to try new ideas. This assumption, however, is almost a certainty with all the feedback from the different stakeholders.


- How many islands?
==Company==


- Sketch


=Design=


[[File:Dancing Islands.jpg]]
===Team===


''Figure1. Abstract design of the dancing island.''


/*It will be added once I know the parameters more. */


The team consists of 5 students from the university of technology in Eindhoven. Social DistDancing is a multidisciplinary team with majors in Biomedical Engineering, Computer Science and Engineering and Psychology & Technology. This gives us a big advantage because we can work simultaneously on different aspects of the problem. This results in fast results and letting every team member excel in their specialty. The structure of the team is that every team member is equal.


In order to design the size of dancing island circles, the approximate movement range when a human dance is needed. Instead of looking for a paper, what size a company who has a dancing related product recommends as a dancing movement. Home. (2019, September 16).<ref>[Retrieved from https://www.greatmats.com/how-big-of-a-dance-floor-do-i-need.php]</ref> The company says a person needs at least 0.836 square meters.  
We are a young team full of energy and a drive to tackle problems. This makes us an energetic and modern company. The character of the company is open. We are always open for feedback and easy to work with. We easily adapt ourselves to new partners which benefits us in maintaining good relationships with the companies we work with.
Then the calculation to get a size of different dancing islands circles is as follows:


For 1 person: 0.83612 square meters = x^2. So for one person, x = 0.91 meters should be a diameter.
===Advisors===


For 2 person: 1,67225 square meters = x^2. So the circle diameter should be, x = 1.4 meters.
We are advised by a team consisting of two professors from the University of technology in Eindhoven. There are weekly meetings on Monday and in these meetings the process is discussed and they guide us through the process of setting up this business.  


For 4 person: 3,34451 square meters = x^2. So the circle diameter should be, x = 1.8 meters.
They are not our only advisors; we also got some feedback from multiple companies and music event organizers. They guided us through some problems and came up with ideas where we as a team were stuck. Furthermore, a rental company came up with our final idea, the idea of making an add-on system for the headphones. This way we could tackle the problem when the COVID-19 crisis would end. This being, if the crisis ended we are out of business. With this small change investors can invest in us with less risk which results in more investors. They could store away the device for the next similar situation.


For 6 person: 5,01676 square meters = x^2. So the circle diameter should be, x = 2.3 meters.
===Mission statement===


''/* I calculated without putting a table in the centre, if we put a table within each circle, then the radius should be increased as much as the table's radius. */''
The main goal of this business is to make dancing possible in the event sector. The rules have changed since COVID-19. To make events possible the government decided that all the visitors have to stay at their table and have a fixed seat assigned to them. This is to reduce movement of the visitors. Sitting at a party is less fun in our view, so Social DistDancing wants to change this. Furthermore, this view is shared with many music event organizers and visitors after the research we have done.


''/* Question: How many will there be of each dancing islands for 6 people, 4 people and 2 people? Because I think people would come with a lot of people, so the number of islands that allowing 4 and 6 will be more? */''
'''Slogan'''


/*Incorrect terrain size. Further research*/
No standing, only dancing!


=Detailed description of the technical aspects=
===Business structure===


==Distance measurement==
The company structure is a general partnership. Everyone puts in work equally, the same goes for the investments done into the company. Social DistDancing needs to be registered in the Ducth Chamber of Commerce KVK. Social DistDancing will also work with investors and make them part of the business. They can give advice where needed and can make decisions with the owners regarding next steps. This is the case when Social DistDancing stays for another year, in the first year we mainly do everything ourselves.
We need to be able to measure the distance between each headphone and the center of the island that headphone belongs to. To accomplish this we’ll make use of ultrawideband transceivers, one on every headphone and island center. Multiple ways of measuring the distance exist, the two that would make sense for our use case are by measuring the time of arrival or the round trip time of a transmission between a headphone and the island center.<ref>[Hossain, Iqbal & Minhas Talat (2012). Distance Measurement Using Ultra Wideband.]</ref> From this time we can calculate the distance between the two, since the propagation time of a transmission through air is a constant. To measure the time of arrival, one transceiver would transmit to all headphones the time of transmission, each headphones would compare this to the time of arrival. Such calculation would require a synchronized clock between the two which is not likely to be available in our case. Thus we calculate the round trip time: the headphones poll the island sensor to which the island's center responds. By comparing the time from the transmission of the poll request and the island's center response, the RTT and thus the distance to the island's center can be calculated. If no response is received from the island within a certain threshold we can assume that the headphone is too far away and thus still outside of the boundaries of the island. RTT measuring introduces more room for error however due to the time taken to handle a message weighing twice as much when compared to TOA measuring.


[[File:SequenceDiagram1.png]]
===Location===


There are multiple headphones to each island and multiple islands to each event. It is therefore necessary that a headphone sensor’s poll request is responded to by the right island’s sensor and that an island sensor’s poll acknowledgement is also handled by the correct headphone sensor. Therefore each island and headphone should be identifiable by an unique identifying number. Polling requests will be accompanied by the sending headphone’s ID and the accompanying island’s ID, the same holds for polling acknowledgements. A device will only handle a received transmission if their ID matches up to the ID in a transmission, be it a headphone listening for an acknowledgement or an island's center listening for a polling request. Therefore it is ensured that communication between sensors is only between the intended sensors, it can't happen that the wrong island responds to a polling request or that a polling acknowledgement is handled by the wrong headphone.
The company is located in Eindhoven. This is a great location for our business because Eindhoven is seen as the technology capital of the Netherlands. The district we operate in is called Brainport Eindhoven. Brainport Eindhoven is a collective of companies who strive to innovate and make the future better, safer and cleaner. This is accomplished with technology playing a key role. The innovative strength of Brainport Eindhoven is that they work with multidisciplinary teams to reach goals. This is in line with our goal and our way of working and thinking. Companies and the university work together. We as a beginning company can see the benefits of such location and mentality. For example, the process of working with various music organizers. They did not hesitate to work with us to reach our goal. Especially in times of COVID-19, Brainport Eindhoven searches to help each other get through this time together. This is the main reason why this location is so good for a company like us.


[[File:ClassDiagram.png]]
==Financial plan==
To start the company, we first need to register at the Kamer Van Koophandel (KVK). This will cost the company 50 euros<ref>[Kamer Van Koophandel. (2020, October 22). Retrieved from: https://www.kvk.nl/inschrijven-en-wijzigen/inschrijven-onderneming-vof/]</ref>. This is paid for by the owners of SocialDistDancing. Firstly there needs to be an experiment. This experiment is to check whether the product works as expected and if stakeholders like the idea. Stakeholders already responded positively about the product; however, they have never seen it work in real life. The aim for this experiment is to test with 200 visitors, so 200 headphones are needed for this experiment. The full explanation of the experiment can be found in the experiment plan. The experiment will be financed with investment from the owners. The cost to produce the add-on for the headphones with the accompanying beacons is €4577. It is decided that the team uses loans or gifts from family and our own money to cover the costs of this experiment. The headphones used in the experiment can be obtained via the stakeholders. They already agreed that this was possible. The distribution of the experiment is done by us. One of the company owners has a delivery van that can be used in the first year of the company. If needed this can be expanded to a longer period. This way distribution can be done by us.
If the experiment is a success Social DistDancing wants to scale up. After the experiment we can show to investors that the product is a success. Stakeholders are even more excited and the local authorities see that it is possible to set up a event, where dancing is allowed, in a safe way. So, an assumption is made that investors would like this idea and would want to invest in us. After which we can scale up and make the company ready for the spring.
An investor that can be looked into is Brabant startup fonds. The board already contacted them, however they did not respond yet. Brabant startup fonds invests in innovative companies who are in the beginning stages. Furthermore, the company could contact stakeholders if they are interested in investing in us. Of course when a rental company decides to invest in us they will get products after they are produced. This way they have an advantage over other rental companies. They would be the first rental companies who have these headphones and have a discount on the price if they order in advance.
The first year we will store everything in the homes of the owners. The delivery is also done by the owners to minimize the costs. When the COVID-19 crisis stays for a longer period, it is possible to scale up even more. One can think about renting a warehouse to store products. Furthermore, a delivery employee can be hired to receive the headphones from the rental companies and bring the products back to the rental companies. This can also be done by a third party, one example could be bol.com. Which route will be chosen is dependent on the investors choice. To have the delivery done by ourselves without a third party is better. So, in all likelihood this route will be chosen.
When measures are loosened, in a way music events are possible like it was before the COVID-19 crisis, the company will probably stop. So, that will probably be the end of Social DistDancing. The add-on will be removed from the headphone and the rental companies can sell or store it away for later use.
Marketing will not cost us anything except time. The marketing strategy that is chosen is just by mailing the companies. There are approximately 70 rental companies in the Netherlands. This can be overseen by mailing each company. Making advertisements on social media or on television is for our product not optimal. We want to direct the marketing directly to the customers of our product.
At last a website needs to be made to display our information. Also there needs to be a way to make online ordering possible or to make a quotation. We will make a website via jouwweb.nl this will cost 8 euro per month. This ensures that the website is safe to use and online payment options are included with this service, online payment options like IDeal.


==Headphone Behavior==


The headphone has only two real states, silent or playing music. How this state is decided is incredibly simple and is depicted in the following State Diagram.
===Price===
'''Standard package'''
The standard package consists of products for an island for two people. The costs of the materials of a standard package are €45,77. So, the total costs will be €45,77 euro excluding delivery cost. We have chosen for a profit margin of 15%. This leaves us at a selling price of €52,6355 rounded to €54 excluding delivery costs. So, this leaves us with a gross profit of €8,23 per standard package.
We recommend using these standard packages. As of this moment two people who are not from one household can come close to each other when going to events, for example girlfriend and boyfriend <ref name = ‘Corona en regels voor afstand houden’ >[Rijksoverheid, (n.d.). Corona en regels voor afstand houden, https://www.rijksoverheid.nl/onderwerpen/coronavirus-covid-19/openbaar-en-dagelijks-leven/afstand-houden ]</ref>. So, our recommendation is to adhere to those rules and use the standard packages. However, it is up to the customers if they want to adhere to these rules. The individual headphones and beacons can also be bought.
'''Individual headphone'''
The costs for an individual headphone are €15,46. The profit margin on this product is 15%. This makes the selling price €17,80 excluding delivery costs, leaving us with a gross profit of €2,34 per headphone. To scale up the island instructions are given on how to do that by the owners. The code has to be changed by a single digit. In other words the beacon needs to be connected to more headphones.
'''Individual beacon'''


[[File:StateDiagram.png]]
Individual beacons can be bought too. The cost of an individual beacon is €14,58. Adding the profit margin of 15% makes a selling price of €16,80 excluding delivery cost. This leaves a gross profit of €2,22 per beacon.


The sequence of activities for a headphone between turning on and turning off is depicted in the following activity diagram. Firstly the device will boot up, the program will be loaded and sensors started up, after this the headphone must be paired to an island beacon. After the headphone is paired it will continuously measure the distance to the island beacon, depending on the result of this measurement the music will be either turned on or off. The headphone will endlessly loop until it is turned off.
''' Delivery costs'''


[[File:ActivityDiagram.png]]
The delivery costs are fixed at €10 per order. The price of the delivery costs is based on the average distance that needs to be travelled for a single delivery in the Netherlands.


=Further considerations=
===Estimation future plan===


The development of this product requires some more depthly thinking about the pros and cons of this technology and about possible problems that might come up when implementing it.
The aim of the company is to sell 2000 headphones in the first year. For now we make an assumption that these are all standard packages, so a 1000 standard packages. The 1000 standard packages are an estimation, when needed this can be scaled up to more packages. The costs of the products are €45.770. This has to be bought with the help of investors. Another way could be that rental companies pay in advance. If rental companies pay in advance they will get their product a month later but they will receive a discount. If they do not want to pay in advance the price will be the normal €54 euro excluding delivery costs. If they pay in advance the selling price will be €52 euro excluding delivery costs.


The advantages for the users have been described above. The social distancing gadget will make standing events possible again in times in which corona is amongst us, which means that customers can have entertainment, while event organizers and artists profit from this.
The gross profit, with the assumption that every company buys the standard package, will range from €6.230 to €8.230 depending on if they order in advance.
 
   
Not only the advantages, but also the ethical disadvantages must be paid attention to. Obviously, this tool only gives the desired result if every visitor on the terrain carries a device. As a consequence, each visitor must accept to wear a gadget and remain within his/her circle as much as possible. This means that someone who does not want to be monitored all the time, cannot be admitted to the festival terrain. So customers have no choice but to compromise to wearing this gadget, otherwise they will be excluded form the event. It can be argued that this not entirely ethically neat. However, we think that this is the only way to make (dancing) events fully corona-proof (with of course extra measures for hygiene). ''For the second questionnaire: are attendees willing to wear such a headphone that constantly monitors your movements?''
===Summary===
 
Secondly, the dance-islands might feel like 'cages'. ''Second questionnaire: ask how users would experience this?''
To conclude the company is in the test phase. We firstly are going to do an experiment, this experiment will be paid for by ourselves. After the experiment the 200 models can be sold. This will result in a gross profit of €823. The second stage is attracting the investors and rental companies to invest in our company or to order the product in advance. With this we can scale up and can produce more headphones. The third stage is regarding the whole first year. This year we will do everything by ourselves and aim to sell 2000 headphones. In the last stage, we will look at what the possibilities are if we can scale up even more or that we have to be on hold because the crisis is over. When needed we can move on to the last stage earlier.
 
Besides the ethical considerations, some practical things must also be paid attention to. Obviously, festival organizations have to buy these technologies or rent them. What are the consequences for the users? ''Second questionnaire: are they willing to pay an extra 5/10 euros?''
===Table of all the costs===
 
Additionally, how do we make sure that attendees do not switch headphones and this way switch islands? The goal of the dance-islands and the distance in between these islands is that households do not mix up. All headphones are coupled to a specific reference point. This way it can be verified at the exit whether you have the right headphones. By asking a deposit (of 10 euros) at the entrance and checking whether you hand in the right headphones, switching headphones will hopefully be reduced. Furthermore, security will of course keep an eye on the headphones and will intervene if they see attendees exchanges headphones.
{| border=1 cellpadding=2 style="width: 100%"
 
|-
Lastly, to make sure that customers do not remove the tracker we attach them to their headphones. When going to a festival you want to hear the music so the tracker will be part of the deal. We expect that attendees will not mess with their headphones as they risk losing their music. We also hope that the tracker being on the headphones will give a less anxious feeling of 'Big Brother is watching you' than the tracker being around your wrist, as you can take of your headphones when going to the bar or toilet. The deposit that is charged on the headphones will also restrain tampering with the tracker.
!Cost
Moreover, the reference point in the middle of the island should also not be easily tampered with. To this end, it will be hidden and tightened to the table in the centre of the island. Additionally, the switch-off button will be not be easily accessible. Festival organisators can also chose to ask a deposit for this too.  
!€
 
 
What has to be added here?
 
- Cost-effective
 
- Extra costs for users
 
=Legal aspect=
 
'''Face mask duty'''
 
From the 5th of August till the 31st of August 2020 there was a face mask duty in certain busy spots in Amsterdam and Rotterdam. <ref>[Mondkapje gaat op in Amsterdam en Rotterdam, maar waar precies?, RTL Nieuws, https://www.rtlnieuws.nl/nieuws/nederland/artikel/5175421/mondkapje-coronavirus-plicht-drukke-gebieden-amsterdam-rotterdam]</ref> <ref>[ Amsterdam en Rotterdam stoppen met mondkapjesplicht, NOS nieuws, https://nos.nl/artikel/2345715-amsterdam-en-rotterdam-stoppen-met-mondkapjesplicht.html]</ref>. This rule was implemented by the mayors of the two cities.
According to professor of law and society Jan Brouwer of the state university of Groningen and professor of constitutional law Wim Voermans of the university of Leiden the face mask duty is legally not possible. <ref>[Deskundigen: verplicht dragen mondkapje is wettelijk niet mogelijk, NOS nieuws, https://nos.nl/artikel/2342362-deskundigen-verplicht-dragen-mondkapje-is-wettelijk-niet-mogelijk.html]</ref>. According to Voermans the duty is in violation of article 10 of the Dutch Constitution, the right to privacy. As Wim Voermans says “all colleagues agree: this is not possible”. However, in public transport in the Netherlands there is a face mask duty. As Brouwer says: “The Passenger Transport Act of 2000 contains a separate part on the basis of which the carrier can impose requirements on the wearing of a face mask. It is the private carrier who take the initiative.” <ref>[Hoogleraar recht: algemene mondkapjesplicht kan juridisch gezien niet, Omrop Fryslan, https://www.omropfryslan.nl/nieuws/978741-hoogleraar-recht-algemene-mondkapjesplicht-kan-juridisch-gezien-niet ]</ref>
According to mr-online.nl an employer could impose the face mask duty to his/her employees based on the right to instruction. Provided that this is reasonable and the employee has no (constitutional) objections to this. It could be seen as an extra dress code. <ref>[ Mondkapjes op de werkvloer, verplichten, verbieden of toestaan?, Mr-online.nl, https://www.mr-online.nl/mondkapjes-op-de-werkvloer-verplichten-verbieden-of-toestaan]</ref>
It is unclear if it would be possible for an event organization to impose a face mask duty onto its visitors. However, regarding the coronabeeper duty, it is also possible to work with wristbands duty as a way of entering the festival and for e.g. getting alcohol, so it might be possible to enforce a coronabeeper duty.
 
 
'''Enforcement of coronabeeper duty'''
 
The problem with enforcement by security workers of the festival is that they are limited in available resources. BOA’s are already having a difficult time in the Netherlands regarding enforcement because of rebellious citizens, so security workers can get a difficult time as well. Especially when people are drinking alcohol, they could be less cooperative regarding the social distancing.
Then there is also the support base which can decrease and can be unstable. When the incident with minister Grapperhaus happened for example, a lot of people where angry and this incident made enforcement more difficult for policemen and BOA’s. The same could apply for security workers.
Just like with restaurants and bars, it is possible for the government to keep the restaurants and bars responsible for making sure all guests follow the distance rules. Out of fear that bars and restaurants would get fines, some bars and restaurants decided to not open up again. <ref>[ Zorgen om naleving coronaregels in horeca: meerdere zaken gesloten, AD, https://www.ad.nl/binnenland/zorgen-om-naleving-coronaregels-in-horeca-meerdere-zaken-gesloten~a8b19d9d/ ]</ref> If these restaurants and bars have difficulty with enforcement, imagine having a festival with way more people. That would be more difficult and it is imaginable that festival organizations would be even more afraid of getting fines. And suppose such controls would take place and the government inspectors say the rules cannot be enforced then it is not only the case that the organization gets a fine. It might also be the case that the festival has to end. Of course this would be a huge disappointment for the visitors and a lot of costs for the organization e.g. not being able to make money from visitors buying drinks, but being tied to contracts with caterers, security etc.
Also prior to all of this, visitors might not go to a festival as easily when they know they might be send away because of people not adhering to the rules and government inspection with a closure as a result.
Furthermore, the government has to give permission for the festival to take place and given that reinforcement is so difficult, the government will probably not give permission.
 
=Costs of the distance islands=
 
The music festival industry is very diverse. The festivals can be distinguished in the groups public, nonprofit and private festivals <ref>[ Festival Ownership. Differences between Public, Nonprofit and Private Festivals in Sweden, TOMMY D. ANDERSSON & DONALD GETZ, https://www.tandfonline.com/doi/pdf/10.1080/15022250903217035?needAccess=true ]</ref>. There are private festivals, like Coachella that made a gross profit of $114.6 million in 2017 <ref>[ How Music Festivals Became a Massive Business in the 50 Years Since Woodstock, BY MAHITA GAJANAN, https://time.com/5651255/business-of-music-festivals/ ]</ref>, but this was the first festival to earn more than $100 million. There are also a lot of festivals that are nonprofit. In general profits are not very high in the festival industry and it is a risky business, since ticket sales can differ dependent on weather circumstances for example <ref> [The cost of staging a music festival: 'We spent £30,000 on the waste', Eamonn Forde, https://www.theguardian.com/music/2015/jul/09/cost-of-staging-music-festival ]</ref>. In the Netherlands there were about 18.2 million festival visitors in 2018 <ref>[ FESTIVAL OVERZICHT 2018, EM Cultuur, https://www.em-cultuur.nl/festival-overzicht-2018/ ]</ref> and about 1.4 million music festival visitors in 2015, of which about 450.000 pay an entrance fee and 950.000 visit a free festival <ref>[ Aantal festivals in Nederland groeit hard, muziekfestivals meest in trek, by Consultancy.nl, https://www.consultancy.nl/nieuws/14191/aantal-festivals-in-nederland-groeit-hard-muziekfestivals-meest-in-trek ]</ref>. The free festivals rely a lot on sponsoring and subsidies. There are also quite a few non-profit festivals in the Netherlands, that make use of these subsidies, one of them is Woo Hah!, a hiphop festival in Tilburg. In 2015 it sold 5500 tickets and made a revenue of €611.000 and had costs of €610.700 <ref>[ BEGROTING: WOO HAH!, Ruud Lemmen, http://www.brabantc.nl/site/wp-content/uploads/2016/01/bijlage-1-WOOHAH_BEGROTING.pdf ]</ref>. In the case that this festival would be organized with much lower visitor numbers, the festival would need a huge increase in sponsoring and subsidies, which is unlikely to happen.
 
'''TODO possibly higher prices per ticket, since more ‘exclusive’ (because capacity) and people could not go to a festival for a very long time?'''
 
 
 
'''Silent disco rental companies'''
 
There are quite a lot of silent disco rental companies. These companies rent out their headphones for prices around €3.50 - €5 per headphone. Suppose festival organizations would pass on these prices in their tickets there would be no additional cost for the festival organization. However, our product also has a price tag. The Dutchbands’ Watpod alone costs €75 and that is without the added value of our product. But even if this price can be passed on to the customer as well, the question of dealing with lower visitor numbers remains. There will be less visitors, but a big terrain size remains, while there is less income for food, merchandise, camping etc.
Under normal circumstances, without corona, there are already a lot of uncertainites for festival organizers. Only the weather can have a big influence on the number of tickets sold. With corona, uncertainty has only increased. Normally prices can be based on willingness to pay by the customers, but right now it is very hard to get to know this willingness, since it is unknown how festivals can look like with the 1.5m so it is hard to estimate willingness and therefore it is hard to come up with good prices to finance the whole festival.  
Besides willingness to pay, there is the issue with permits. Suppose a festival could get a permit to organize a festival in a few months’ time, but then the number of infections increases in this time and with that the measures. Could the permit be withdrawn or actually could the permit be given out in the first place?
 
'''TODO find out criteria for permits and period between receiving permit and organizing event'''
 
All this uncertainty makes it very unattractive to organize festivals in these times. Our product will probably not add any value in that cas
 
=Cost of production=
==Prototype Cost==
For the prototype of our product the following parts with the corresponding prices are required. Here the cost required to produce one headphone and one island beacon is mentioned, note that in the actual product only 1 island beacon will be necessary for every 4 to 6 headphones.
 
One headphone prototype:
 
{| border=1 cellpadding=3 style="width: 60%"
|-
|-
!Part
| Per headphone || €15,46
!Price
|-
|-
| RF-309 Headphones || 17.03
| Per beacon || €14,85
|-
|-
| Arduino Nano|| 2.83
| Website(per month) || €8
|-
|-
| DWM1000 || 17.54
| Distribution(per km) || €0,058
|-
|-
| Relais, Resistors, Wiring || 2.00
| Registration KVK (one time)|| €50
|}
|}


One island beacon prototype:


{| border=1 cellpadding=3 style="width: 60%"
'''Cost buying in bulk'''
|-
!Part
!Price
|-
| Arduino Nano|| 2.83
|-
| DWM1000 || 17.54
|}


==Mass Production cost==
''headphone''
The cost of the product when mass produced is also determined, for such a product the Arduino can be replaced by the cheaper ATMega328 microprocessor and the wiring will be replaced by a printed PCB plate. Invoices for these parts have been made for different quantities.


One headphone prototype:
{| border=1 cellpadding=5 style="width: 100%"
 
|-
{| border=1 cellpadding=3 style="width: 60%"
!Component
!Price per 1000
!Price per 5000
!Price per 10000
!Price per 50000
|-
|-
!Part
| Assembly (pcbcart) || €0.21 || €0.13 || €0.07 || €0.03
!Price (100x)
!Price (1000x)
!Price (10000x)
|-
|-
| RF-309 Headphones || - || - || -
|PCB print (pcbcart) || €0.21 || €0.21 || €0.21 || €0.21
|-
|-
| ATMega328|| - || - || -
|DWM1000 (semiconductorstore.com) || €13.37 || €13.37 || €13.37 || €13.37
|-
|-
| DWM1000 || - || - || -
|ATMEGA328 (AVNET)  || €1.08 || €1.03 || €1.03 || €1.03
|-
|-
| PCB print || - || - || -
|Relay (AVNET)  || €0.58 || €0.46 || €0.45 || €0.41
|}
|}


One island beacon prototype:
''The beacon''


{| border=1 cellpadding=3 style="width: 60%"
{| border=1 cellpadding=5 style="width: 100%"
|-
|-
!Part
!Component
!Price (100x)
!Price per 1000
!Price (1000x)
!Price per 5000
!Price (10000x)
!Price per 10000
!Price per 50000
|-
|-
| ATMega328|| - || - || -
| Assembly (pcbcart) || €0.21 || €0.13 || €0.07 || €0.03
|-
|-
| DWM1000 || - || - || -
|PCB print (pcbcart) || €0.21 || €0.21 || €0.21 || €0.21
|}


=State-of-the-art=
|-
|DWM1000 (semiconductorstore.com) || €13.37 || €13.37 || €13.37 || €13.37
|-
|ATMEGA328 (AVNET)  || €1.08 || €1.03 || €1.03 || €1.03


|}


Due to the outbreak of global pandemic COVID 19, there have been many efforts to keep up to date with technologies to enhance devices or systems e.g. Analysis of big data, Artificial intelligence, Blockchain. Stuff that has been already made are such as a real-time tracking map, modelling studies of the viral activity in each country using a database, active communication between people and public institutes using social media platforms, the thermal imaging–enabled facial recognition system<ref>[Van Natta, M., Chen, P., Herbek, S., Jain, R., Kastelic, N., Katz, E., Struble, M., Vanam, V., & Vattikonda, N. (2020). The rise and regulation of thermal facial recognition technology during the COVID-19 pandemic. Journal of law and the biosciences, 7(1), lsaa038. https://doi.org/10.1093/jlb/lsaa038]</ref> and algorithms running on positive cases of COVID 19. <ref>[Ting, D.S.W., Carin, L., Dzau, V. et al. Digital technology and COVID-19. Nat Med 26, 459–461 (2020). https://doi.org/10.1038/s41591-020-0824-5]</ref> Our group's projects also want to follow the technological trend according to the pandemic. This project is aimed at developing a wristband/watch that can alert and remind the reasonable social distance (1.5m) between people at a festival or an event venue.
'''Selling prices'''  
 
 
'''Technologies for social distancing'''
 
A social distancing has been introduced to reduce the spread of the pandemic at the early stage. <ref>[Nguyen, C. T., Saputra, Y. M., Van Huynh, N., Nguyen, N. T., Khoa, T. V., Tuan, B. M., ... & Chatzinotas, S. (2020). Enabling and Emerging Technologies for Social Distancing: A Comprehensive Survey. arXiv preprint arXiv:2005.02816.]</ref> However, there have been difficulties to implement a social distancing in large-scale measures. To mitigate these difficulties, a lot of effective technologies are used to facilitate social distancing in practice. e.g. AI, thermal, computer vision, Inertial sensors, ultrasound and visible light. The referenced paper above also contains information about wireless technologies and open issues.
Other than this, there is an enhanced technology regarding deep learning framework for monitoring social distancings.<ref>[Punn, Narinder & Sonbhadra, Sanjay & Agarwal, Sonali. (2020). Monitoring COVID-19 social distancing with person detection and tracking via fine-tuned YOLO v3 and Deepsort techniques.]</ref> This framework uses YOLO v3 detection model and Deepsort to separate people from the background at a surveillance camera and tracking people with IDs and boxes. However, it is hard to implement on a small device we are planning to make. Thus, this idea is not going to be used in our project.
 
 
'''Ultra-wideband for location detection'''
 
This paper<ref>[Colmer, Morgan. (2019). UWB Vs BLE Whitepaper.]</ref> conducts research about a comparison with Bluetooth low energy (BLE) and Ultrawide-band (UWB) technology. There are two main reasons for using Ultrawide-band(UWB) instead of Bluetooth(BLE) on this paper. The first reason is that the UWB time of flight is better than the BLE receive signal strength indication. The paper shows the second reason by stating an industrial trend in using location technology at the company, Apple. Nevertheless, the company has been promoting for BLE for years, it has replaced IBeacon BLE technology by UWB. This is because UWB has brought the possibility to use more applications and higher quality. Also, the location accuracy and data rates are higher than BLE since UWB operates in a wide frequency range (approximately 500 MHz) while BLE does in around 2 MHz.
 
The paper<ref>[Alarifi, A., Al-Salman, A., Alsaleh, M., Alnafessah, A., Al-Hadhrami, S., Al-Ammar, M. A., & Al-Khalifa, H. S. (2016). Ultra Wideband Indoor Positioning Technologies: Analysis and Recent Advances. Sensors (Basel, Switzerland), 16(5), 707. https://doi.org/10.3390/s16050707]</ref>  introduces a concept of indoor positioning technique and provides an analysis of SWOT which is strengths, weaknesses, opportunities and threats. Also, it states various positioning technologies e.g. Radio Frequency Identification (RFID) - which can be replaced or improved by UWB<ref>[D. Dardari, R. D'Errico, C. Roblin, A. Sibille and M. Z. Win, "Ultrawide Bandwidth RFID: The Next Generation?," in Proceedings of the IEEE, vol. 98, no. 9, pp. 1570-1582, Sept. 2010, doi: 10.1109/JPROC.2010.2053015.]</ref> -, Infrared (IR), Ultrasonic, Zigbee, Wireless Local Area Network (WLAN), Cellular Based, Bluetooth, Dead Reckoning, Image-Based Technologies and Pseudolites and it explains why UWB has gained attention as a positioning skill. At the intro part, it compares Indoor positioning systems (IPSs) and Global Positioning System (GPS). IPSs keeps updating data continuously in real-time but signals attenuate and scatter to go through solid obstacles using GPS. With our project, it is stated that the product is aimed at an outdoor event or festival. However, assuming that data can be updated more quickly and that people's movements are not as extensive as military operations or satellite orbits in space, IPSs would be more suitable to apply than GPS. Furthermore, in terms of the cost, UWB is also cheaper than other technologies and consumes less power.
 
UWB has an accuracy of 5 to 10 cm compared to roughly 5m accuracy for Wi-Fi and Bluetooth. The data rate of UWB has been adjusted to 6 to 8 MB/s in contrast to the past in which it was 100 MB/s, for better use for mobile devices. Also UWB consumes less power than Wi-Fi. However a disadvantage of UWB is that Wi-Fi and Bluetooth are better at interacting with mobile devices. <ref>[What’s The Difference Between Measuring Location By UWB, Wi-Fi, and Bluetooth? By Ciaran Connell, https://www.electronicdesign.com/technologies/communications/article/21800581/whats-the-difference-between-measuring-location-by-uwb-wifi-and-bluetooth
]</ref>
 
 
'''Dual patch microstrip antenna'''
 
Dual patch microstrip antenna <ref>[T. M. Au, K. F. Tong and K. M. Luk, "Analysis of offset dual-patch microstrip antenna," in IEE Proceedings - Microwaves, Antennas and Propagation, vol. 141, no. 6, pp. 523-526, Dec. 1994, doi: 10.1049/ip-map:19941545.]</ref> does not require a physical connection between the antenna compartment and the feed line. Also, a combination of slot coupling technique and the two-layer electromagnetically coupled patch (EMCP)antenna offers advantages that the device can be used in wideband and experiences a low cross-polarisation. The impedance bandwidth of the microstrip could be improved when a modest horizontal displacement between the two patches are given.
 
 
'''Ultrasonic sensor'''
 
Al-Mahturi, Ayad & Rahim, Ruzairi. (2016). ULTRASONIC SENSOR FOR DISTANCE MEASUREMENT
 
One technique that can be used to measure the distance between different objects is with ultrasonic sensor. This technique is based on measuring the pulse reflection time. So, how long it takes to get the echo from the original sound. Ultrasonic sound is not hearable by humans. Usually a normal ultrasonic sensor can measure a maximum distance of 2.5 meters. A downfall of this technique is that the refresh rate of the sensor is low.
 
 
'''GPS'''
 
Shen, J. S., Bao, Y., Gan, W., Guo, W., Zhang, M., & Wang, G. (2018). Millimeter-accuracy structural deformation monitoring using stand-alone gps: case study in beijing, china. Journal of Surveying Engineering, 144(1). https://doi.org/10.1061/(ASCE)SU.1943-5428.0000242
 
N. Idris, A. M. Suldi, J. R. A. Hamid and D. Sathyamoorthy, "Effect of radio frequency interference (RFI) on the Global Positioning System (GPS) signals," 2013 IEEE 9th International Colloquium on Signal Processing and its Applications, Kuala Lumpur, 2013, pp. 199-204, doi: 10.1109/CSPA.2013.6530041.
 
GPS is another technique to determine the distance between multiple users. The precision of the GPS technique is around the 5-7 mm in this study. Dual frequency GPS is preferable. A dual-frequency GPS does not use one signal but uses two signals to improve the accuracy and reduce disturbance from Radio frequency interference (RFI). An example of such interference could be that from Bluetooth other sources could be that from wireless networks. So, this can be hard to realize when one would like to organize a festival with many attendees. Another problem can a multipath error. This means that the signal bounces of buildings or obstructions leading to making the GPS confused. However, in an open field at a festival this would not be the case.
 
 
'''Bluetooth'''
 
Cho, Hosik & Ji, Jianxun & Chen, Zili & Park, Hyuncheol & Lee, Wonsuk. (2015). Measuring a Distance between Things with Improved Accuracy. Procedia Computer Science. 52. 10.1016/j.procs.2015.05.119.
 
Another technique that can be used to measure distance is with a Bluetooth low-energy sensor. Via the signal strength distance can be estimated. The downfall is that the outcomes of such measurement comes with an high error rate, almost 50%. This can be reduced by self-correcting beacons these are placed at an fixed position. This point will act as an reference point for the others to measure from. This reduces the error rate to 10% within a distance of 1.5 meters. Without this extra beacon estimation can be made on how close someone is but no real precise numbers can be given.
 
Bluetooth (BLE) is about proximity sensing, not measuring distance per se. Measuring distance can be done using signal strength, however that might not be a good indicator. For example there could be an object in the way. To overcome this, a technique called “fingerprinting” could be used. Fingerprinting makes several measurements to several fixed beacons and then chooses the distance to be the closest distance to a beacon. <ref>[What’s The Difference Between Measuring Location By UWB, Wi-Fi, and Bluetooth? By Ciaran Connell, https://www.electronicdesign.com/technologies/communications/article/21800581/whats-the-difference-between-measuring-location-by-uwb-wifi-and-bluetooth
]</ref>
 
 
 
'''Combining technologies'''
 
Instead of using a single medium to estimate the locations of the targets, positioning technologies can be combined to get the best of both worlds. For example, the SVG system combines WLAN and UWB. WLAN has the advantage of covering large area, while UWB can give highly accurate position estimated in some small required areas. <ref>[A Survey of Indoor Positioning Systems for Wireless Personal Networks Yanying Gu, Anthony Lo, Senior Member, IEEE, and Ignas Niemegeers]</ref>
 
=Plan=
==Approach==
In order to produce a solution to our problem we will use the following approach.
First of all we’ll do the necessary research required to come up with a design for our product. This will be research into the current state of our problem, the technological aspects of the problem and also the societal implications of a solution.
We will formalize the requirements, preferences and constraints of our product and possibly interview stakeholders related to our problem, we will then create a preliminary design from which we will develop a detailed design.
From the design we will develop a functional prototype that can be used to help maintain a distance of 1.5m between people, this functional prototype will be tested with a predetermined test plan.
All throughout the course we aim to actively maintain the wiki page to document the design process, a presentation will also be made.
 
In the planning below it can be seen how we aim to divide the process over the weeks.


==Planning==
{| border=1 cellpadding=3 style="width: 100%"
{| border=1 cellpadding=3 style="width: 60%"
|-
!Week
!Tasks
!Milestones
|-
|Week 1 || Form groups, choose a subject, document problems statement, start planning and research. ||
|-
|Week 2 || Continue research, formalize RPC's of product and possibly get in contact with stakeholders. ||
|-
|Week 3 || Create preliminary design, decide the necessary hardware and obtain it || Complete preliminary design
|-
|-
|Week 4 || Detailed design, create test plan, breadboard prototype|| Complete design
!Product
!Normal price (€)
!Price when paid in advance (€)
|-
|-
|Week 5 || Work on prototype and document full design on wiki ||  
| Standard package || €54 || €52
|-
|-
|Week 6 || Work on wiki and finish the prototype and perform test plan. || Working prototype
| Headphones  || €17,80 || €17,30
|-
|-
|Week 7 || Document results on wiki page, produce presentation video ||  
| Beacon || €16,80 || €16,30
|-
|-
|Week 8 || Last touches on wiki and video || Complete wiki, complete presentation
| Delivery || €6 || €6
|}
|}
=Literature study=
Position Measurement using Bluetooth, by Sheng Zhou and John K. Pollard
Using bluetooth there is an position error of about 1.2m indoors. Outdoors this is generally less, however in the case of strong multipath interference there can still be errors.
Distance Sensing with Ultrasonic Sensor and Arduino, by N. Anju Latha , B. Rama Murthy, K. Bharat Kumar
An Arduino microcontroller in combination with an ultrasonic sensor can be used to measure distance. Ultrasonic sensor are popular, since they are cheap and have a precision of less than 1 cm in distance measurements of up to 6m. The most common method for measurement is the time of flight measurement, which measures the time between departure and arrival of a signal. A disadvantage of this way of measurement is that the target to be measured should be perpendicular to the plane in which the signal travels. It also the case that the bigger the target, the more accurate the distance will be measured.
The  Impact  of  Covid  19  on  Event  Management  Industry  in  India, By Mr. Anup M Gajjar & Dr. Bhaveshkumar J Parmar
The  event  management  sector  is  the  fastest  growing industry in India. This industry has a lot of damage because of Covid-19, but it is not easily quantifiable how much, since the industry does not come under one ministry or one department, in contrast to e.g. Germany. A lower growth of India’s economy will mean a lower growth of the event industry and a lot of jobs are at stake. The event management sector are now advised to organise events such that information is up-to-date, spaces are well designed to prevent crowd stupidities, communication is clear and event managers are urged to plan for finance and make hand-washing more accessible. It is not possible the identify the loss accurately, but it is certain that because of travel fear and public gathering fear it will take time to recover.
Were Stay-at-Home Orders During Covid-19 Harmful for Business? The Market’s View, by Chen Chen , Sudipto Dasgupta, Thanh D. Huynh, Ying Xia
Stay-at-Home orders were actually good for business. In states without Stay-at-Home orders businesses were worse off. In the U.S., where the research was conducted, it is found that the effect is seen more vividly in counties with a high number of infections and for firms in essential industries. Although the short-term effects of a lockdown seem bad for business, the long-term effects are positive. A reason for this might be that the measures are seen as necessary for stopping the spread of the virus and making labour participation possible.
COVID-19 impact on city and region: what’s next after lockdown? bY Myounggu Kang , Yeol Choi , Jeongseob Kim , Kwan Ok Lee , Sugie Lee , In Kwon Park , Jiyoung Park & Ilwon Seo
Density does not play a big role in the spread of the virus. On the contrary, cities have benefits, such as response times or hospitals being nearby that could be taken advantage of. Essential services should also be close by and there should be enough cheap housing. Furthermore, economics structures like global trade should be restored to keep jobs. Also privacy concerns should not be underestimated and transparency and voluntary consent should be premised. Last but not least we should make sure prejudice and hatred do not develop, which means a great deal of social effort should be made.
Other useful links:
Arduino with an ultrasonic sensor and a buzzer. If an object gets too close to the sensor, the buzzer goes off.
https://www.instructables.com/id/ARDUINO-DISTANCE-BUZZER/
Using Bluetooth:
https://create.arduino.cc/projecthub/tanishq/diy-bluetooth-proximity-sensor-c82265
LIDAR:
https://learn.sparkfun.com/tutorials/lidar-lite-v3-hookup-guide/all
15-25 cm accuracy(?)
https://www.getmapping.com/support/height-lidar-data/how-accurate-height-data-and-lidar
=Experiment plan=
In short, the experiment is about showing that our product makes dancing possible again at music events. Currently it is not allowed by the Dutch government to organize events where people are allowed to stand (TODO source). We want to convince the Dutch government that it is safe to dance at events, when using our product.
'''Necessity for this experiment'''
Currently there are music events where people have to sit at a table.
(TODO picture of event with chairs at 1.5m?)
The tables are 1.5m apart and in between the tables people can walk to go to the toilet or the bar. There are signs on the ground with arrows. However, people at a music festival like to have fun and do not want to look at the ground to check these rules. They can easily forget to look down at the arrows, when talking or listening to music. With a headphone on this will not get any better. In our plan we will put tape on the floor with for example luminous bright colours, but people can still forget or on purpose ignore the distance and walking direction rules. Therefore we want to study what behavior people will show with our product.
A reason why people want our product, is that people like dancing. You get happy when you’re dancing and especially when dancing together with friends or family. In these hard corona times, people like to be distracted from corona and would love to go to a festival, maybe even more than before corona. Therefore our product is an important contribution to society.
Also youngsters can be bored during these corona times. We have seen that youngsters are more aggressive to BOA’s and police and we want to give these people a way of having fun again.
'''Concrete plan for the experiment'''
TODO what was the reason De Effenaar only sell couple tickets?
A large part of the plan below is based on advice that Tinka from De Effenaar gave us.
There is a small dancing event (max. 100 people at De Effenaar) at a music venue, a bar or an outdoor location (TODO check if correct).
A guest arrives and his ticket is being scanned. He enters the building or the area and gets our headphone, after which he goes looking for his island. Before receiving the ticket, he pays a deposit for the headphone with our technology. The islands are separated with 1.5 meter in between. There are also pathways where guests can walk. These paths have signs on them, so guests do not cross.
There is a reference point on the middle of the island. This reference point contains a sensor that measures the distance to the tracker that is attached to the headphone. The reference point is taped on the ground or tie-wrapped to a table. (TODO decide whether table or not)
This way staff can relatively easily remove it, while guests cannot, since they would be seen by security and get a warning to stop.
The guest puts on our headphone and hears a nice waiting song. Right before the concert starts, the waiting song stops and a voice will say “The concert is about to start. Please make sure your headphones are on. We hope you will enjoy the concert.” (in case people have headphones on their necks they will hear the message make sure to put your headphones on). In this time before the concert the guest can adjust the volume to make it comfortable for himself.
The concert starts and the guest is having a good time. However, he is missing something. A cold drink. Using Airchip he orders a drink. Airchip is an app for ordering drinks at a distance to avoid queues at the bar. This way we minimize time spent by the guest outside the island.
When the drink is ready and there are no people waiting at the bar before him, the guest gets a notification on his phone to pick up the drinks. The guest steps outside his circle and stops hearing any sound on his headphone. He will walk on the one-way pathways to the bar and pick up his drinks there. He walks back and as soon as he steps into the island, he starts hearing music again.
(TODO decide on this) For the toilet a similar system will be used. (TODO what system? Who will make this?). The guest uses an app to say he needs to go to the toilet and receives a notification on his phone when he can go. He walks to the toilet and security is standing there to see if his phone shows a green check mark. If it is green, he can enter the queue (1 persons per toilet for example). If it is not green, he is requested to go back and wait on his island. When there is an emergency, security can decide to let the guest enter the queue anyway.
When there is no queue the guest enters the toilet and a sensor registers that so he will be deleted from the queue. If there is a queue he has to wait.
Then the guest leaves the toilet and will be deleted from the queue. He will walk back to his island and enjoy the music again.
When the music event ends, the music will stop and a nice waiting song will be heard again. Guests put off their headphone and check their app whether they can leave their island. The app makes sure the closer the guests are to the exit, the sooner they can leave. (TODO or just leave this to the people themselves? If not, who is going to make this system? Maybe put this as a possible future extension with a link to the business plan)
'''How will the experiment be conducted?'''
Disclaimer: we want to convince the government to change the rules, so that we can create a market for our product. We do not aim at actually performing the experiment.
Together with De Effenaar, if they want to work together with us, we will deliver the prototype technology and they would fix the headphones and the signing pathways etc. We will then add our tracker to the headphone and the corresponding tracker to the correct place on the ground.
To also make sure the experiment is conducted safely we could have more security available than usual.
'''Hypothesis'''
Participants will adhere to the distancing rules, but possibly not to the right pathway direction. Some participants will leave the dance island, but when they stop hearing music most of them will go back. Only X% (TODO) will not go back to the island when they leave the island and stop hearing music.
A disadvantage of this experiment is that it is a controlled environment. Because of safety, we would prefer to have more security available, but then people might start behaving differently. Also the average person that is willing to participate in this experiment might behave differently than the average person that will visit events with our technology in the future. People who want to voluntarily participate in a study are often more willing to cooperate than people who simply want to dance and have a fun night out. (TODO support this further)
TODO: study papers regarding human behavior during corona, incorporate feedback from Tinka: The local authorities might argue: ‘why is this tool needed when you draw islands on the ground?
'''What will be done with the outcomes of the experiment?'''
If the experiment would actually take place, then we would want to share our findings with the academic world and the music venue and festival industry. We will then have a plan for industry to conduct an experiment to check how people will react to our product.
=Business plan=
''Executive Summary''
'''Problem Summary'''
We would like our customers to keep their festival business alive and thrive by minimizing the loss caused by Coronavirus. To achieve this goal, our company must solve how to get the festival back on the track while keeping the social distancing. And how to deal with the financial part and regulation by government.
'''Solution Summary'''
We will make sure that people keep the distance by assigning them in different size of the island. Also, our customers can return the headphone back to the rental company or sell the sensor. We conduct interviews with authorities and festival organizers and do surveys with users.
'''Market'''
Our main target customer is a headphone rental company who has a contract with a company that hold music and dancing events/festivals indoors or outdoors.
'''Competition'''
Our customer could consider three alternatives. A corona proof party suit with a helmet, a wearable device that can detect a distance and give a signal and a non-technology deck.
'''Why Us?'''
We are students who major in a computer, biomedical and psychology. As a team, our multidisciplinary is a big advantage to develop this product. We have considered both the technical part of our product and the human factor which can affect the user-friendliness. The technical part is done by software modelling with UPPAAL and specific diagrams aided by research on sensors. And the human factor has been considered through multiple interviews, conversations and surveys. We would also like to see the festival and event becomes possible and make people enjoy their life more in this hard time.
'''Forecast'''
We wish the situation gets better next year and if the regulation of the government is loosening, we plan to rent this technology to our customers. We aim to sell our idea to many festival organizers. Also, if this pandemic situation is over, we give an option for our customer to return the headphone and sensor back. So there would not be much loss for all involved parties.
'''Opportunity'''
'''Problem Worth Solving'''
Due to COVID-19 situation and its second wave, the economic situation of companies and individual mental status are going badly. Because companies/organizations cannot get a profit by holding a festival and individual person cannot get a joy that is coming from an entertainment part.
So as soon as this pandemic situation gets better guided by the government's policy, our business would like to help those companies by our product. Our customers would like to keep their festival business alive and thrive by minimizing the loss caused by Coronavirus for months in this hard situation. To achieve this goal, our company must solve how to get the festival back on the track while following the pandemic guideline (i.e. social distancing). That is to make people keep the 1.5m distance with each other in a natural way for the festival atmosphere. And we would like to also tackle the problem after corona situation is over and help that our customers do not have a loss by not being needed to use headphones anymore. We believe that even if our customer's gain might be less than the average profit for previous years, they will still compensate the loss rather than not continuing the event, so we that is why we would like to help our customers reopen the festival.
Also, the last problem to solve is negotiating the current law with local authorities and discussing further with the government.
'''Our Solution'''
Our solution for solving the problem is as follows. A guest arrives and his ticket is being scanned. He enters the building or the area and gets our headphone, after which he goes looking for his island. Before receiving the ticket, he pays a deposit for the headphone with our technology. We first create dancing islands of different sizes depending on the number of people in the group (2, 4, 6). The diameter of each circle would be around 1.4 meters, 1.9 meters and 2.5 meters respectively. The sizes of the dancing islands would be big enough considering the minimum dancing movement range which is 0.5 - 0.9 square meters. It can be drawn with a ducktape or a plastic material. A distance of 1.5 meters will be maintained between islands. But a guest does not need to keep a distance inside the island because we assume people from the same group are from the same household. There are also pathways where guests can walk. These paths have signed on them, so guests do not cross. There is a reference point in the middle of the island. People would not take the reference point off from the centre because it will stop the music completely. The distance of a headphone from this reference point is constantly measured. When a person goes out of the circle, then the ultra-wideband sensor (UWB) inside the headphone and the reference point would recognize that and send a warning to the staff.
About using a bar and toilet, it is completely up to our customers how to organize this. But our suggestion would be to use an application called Airchip to order food in order to prevent a queue at the bar. Also, our customers could use green and red light to indicate if the toilet is full or not.
In order to reduce the cost for our customer, we would like to move forward in the direction of applying our technology to the original headphone rental company instead of making our own headphones. And if the corona situation is totally over and visitors do not need headphones anymore for a festival, there is a solution as well. Festival organizers can return the headphone back to the rental company and sell or reuse those sensors.
Also, to tackle the regulation problem on a festival and event, we are currently working on doing interviews and contacting people who are related to opening festivals such as organization and authorities. Also, we did several surveys to meet the festival visitor’s need as well.
The uniqueness of our product would be scalability and an ability to restrict the behaviour of the crowd in a natural way. Since we will know how many people would come as a group and already know the size of dancing islands, it is handy to fit the size in the area of any festival venues. Also, if we would allow people as an individual without assigning them on an island, it would be difficult to control their behaviours. And they would feel less responsibility to keep the distance with each other.
'''Target Market'''
'''Market Size & Segments'''
Our main target customer is a headphone rental company who has a contract with a company that hold music and dancing events/festivals indoors or outdoors. The scale of the visitors for an event is limited to 30 people for indoor place and 40 people for an outdoor place due to this current situation. Our original goal was making it possible for a company that hosts a festival/event for 200 - 1000 people. But we also would like to aim for a bigger scale festival company if the situation gets better and the government allows it.
'''Competition'''
'''Current Alternatives'''
There are three types of alternatives to our technology.
First, Micrashell that is a Corona proof party suit with a helmet. This product has equipped with LED, sensors, speaker, camera and resonator system. (put an image? but will we have our sketchy model too then?)
Second, Wat-pod or wearable devices that can detect a distance and give a signal.
Last, a non-technology deck where 5 people from the same household can go on. And the distance between decks is 6 feet which are approximately 1.8 meters. This has been implemented in August at Virgin Money Unity Arena in Newcastle of England. And 2500 tickets were sold out in minutes.
'''Our Advantages'''
We would like to introduce our advantages to each alternative.
The first product has equipped several sensors, camera and some technology systems. For a good quality camera and speaker, it would already cost a lot of money for only one suit. Our product is more cost-effective since we only need one external sensor on an existing headphone. Also, we would assume wearing the suit would not be user friendly since there are many people who find wearing a mask is already burdensome.
The second product would not be ideal for a festival. There are two reasons. First, people tend to lose control more in a bigger crowd than a smaller sized group. Our product has subgroups inside the crowd which leads to better control on people to make them keep the distance. The last reason is people can easily ignore the subtle LED/vibration/sound indication in a noisy environment when they do not keep the distance. Our product makes use of a headphone which enables a natural controlling on people by stopping the music.
The third alternative way would not be ideal for a bigger scaled festival or indoor event. If the festival is a huge scale, then people who are far away from the stage would not enjoy the music as the people who are close to the stage. Also, there are way fewer people for an indoor event unless it is an exceptionally huge dome or arena. The company has to hire people to build up the deck for those fewer people and it might be difficult to reuse the material.
With these advantages over those three alternatives, we would belive our product is competitive.
'''Execution'''
'''Marketing & Sales'''
As defined above our target market is rental companies of silent disco headphones. To reach those companies advertisement needs to be done. In the beginning stages we will try to contact many companies who rent out these headphones, tell them about the idea we have and try to convince them of the goal we have. It is likely when these companies like the idea we will investigate in marketing campaigns. This will be directed to the companies that are in this business. Making an advertisement for for example, television, does not seem logical because this will cost us lots of money and the target group is only a small portion of the watchers. We will send out emails and send letters to the rental companies, trying to convince them of our idea. 
To accelerate this process it is likely that we are going to advertise to the event branch too. They, at the end of the line, use our product the most. So, we want to pitch our ideas to them too. When the event branch likes the idea, which we have had some feedback on (show feedback). This would result in pressure from the event branch towards the rental companies and we will pressure them from our side. This will likely increase the chance that the rental companies want to do business with us.
'''Position of our company'''
The covid-19 pandemic just started this year. Parties are not given the way we used to know. So, the market is fairly new, which gives us a good position in the market. As far as we know, we are the first company to come up with this idea (is this really true). We need to be fast and our aim is to launch our company just before the summer of 2021. The only problem is that we rely on the covid-19 pandemic, so we have to go live as fast as possible to reduce the risks.
'''Pricing'''
The pricing of our device is not high. This is preferable for a company like us because we are probably a “hype company”. Meaning that we will rise fast and sadly die out when the pandemic is over. When the costs of our product would be too high it will be more of a risk for the companies who want to invest in us. This is because the profit will be lower or maybe there won’t be any profit which results in companies not wanting to invest.
The costs of the product are:
Add euro signs
The distance tracker on the headphone
For every island of 6 people the total costs are:
6*2,83 + 6*17,54 + 6*2 + 2,83 + 17,54 = 154,49
We should come up with a price for how much we want to profit on the device.  The normal profit margin is 5%. However, I think we can go higher because we are one of a kind and we have only one summer. (probably)
'''Public relations'''
Because we are a team from the University of technology we have connections to professors. Also companies are more inclined to talk to us. We can get a prominent review from professors who are well known in the scientific world. This can strengthen our position in the market if we get approval of a university so well known in the Netherlands.
'''Operations'''
'''Sourcing and fulfillment'''
The individual components will be sent to us from China. We will transform this in our product. The individual components will be imported from Aliexpress. This is the cheapest place where the components can be acquired. The products will come from China, deals with these companies need to be established. This can be done in a later stage when the demand is higher we can buy these components in bulk this will probably lower the costs. First the precise demand needs to be established.
'''Technology'''
The product is an add-on device for silent disco headphones to track attendees of an event. The headphone that is used the most is the RF-309 Headphones. The events could be differ from large festivals to small bar parties. This technique measures the distance from a reference point, this is called an anchor. This is done via ultrawideband which is accurate enough to measure the distance that we prefer. The processing of the data is done via an Arduino Nano. This is the smallest Arduino meaning that it can be hidden nicely. These two ultra wideband sensors, one at the reference point, the anchor, and one at the headphone let's call that the receiver. The anchor and the receiver continuously communicate with each other. When a visitor of the events exits his or her area the music will be stopped at the headphone. The Arduino will give a signal and short circuit?? the music. When investors want more detail on how it works they can contact us. When both parties come to an agreement the technique can be explained more in detail. At this moment the precise working is company secret.
A diagram how the technique work can be seen below:
'''Milestones & Metrics'''
'''Milestones'''
The major milestone is starting the company in the beginning of May. We want to be ready before the festival season begins so we can utilize this season the most. Other milestones are finding investors and our first rental company who wants to work with us. Is this already known??
'''Key Metrics'''
The key metric that we will follow is how much profit we will make. Another one could be how many companies we are working with. We will probably buy in two batches because travel time can be long from China. First our try out session with a few companies when this goes well we would buy one big batch for the entire summer.
'''Key assumptions and risks'''
The biggest key assumption the company takes is also our biggest risk. It is about the covid-19 pandemic. Our company is based on this pandemic and the problem that there is no good alternative to organize parties in these times. So, we made an assumption that the pandemic stays for at least until the end of the summer of 2021. The risk that comes with that is that we can never be certain if this would be the case. So, when the pandemic stops before this deadline our company will have no market. The costs that are already made are unclear. If the pandemic stops early on in December, for example, the loss will be small. However, if the pandemic stops just before May the loss will be way bigger.
'''Company'''
'''Team'''
'''Team'''
The team consists of 5 students from the university of technology in Eindhoven. We are a multidisciplinary team with majors in biomedical engineering, computer science and engineering and psychology & technology. This gives us a big advantage because we can work simultaneously on different aspects of the problem. This results in fast results and letting every team member excel in their specialty. The structure of the team is that every team member is equal. We, as a team, decided to rotate the role of chairmen and minute taker. This to also train the team members in different skills such as chairing a meeting. This results in good discussions and, again, letting our full potential flourish.
We are a young team full of young energy to tackle problems. This makes us an energetic and modern company. Open for feedback and easy to work with. We easily adapt ourselves to new partners which benefits us in maintaining good relationships with the companies we work with.
'''Advisors'''
We are advised by a team consisting of two professors of the University of technology of Eindhoven. We meet weekly on Monday and discuss what is going well and they guide us through the process of setting up this business.
They are not our only advisors; we also have got some feedback from multiple companies and event organizers, especially the Effenaar in Eindhoven. They guided us through some problems and came up with ideas where we as a team were stuck. Furthermore, Rental company came up with our final idea. The idea of making an add-on system for the headphones. This way we could tackle the problem when the corona crisis would end. Which, if the corona pandemic ended we should be out of business. With this small change investors can invest in us with less risk which results in more investors. 
'''Mission statement'''
The main goal of this business is to make festivals or events possible in times of corona. To be more clear, the ultimate goal is to make dancing possible at events. The rules have changed since Corona came into the picture. To make events possible the government decided that all the visitors have to stay at their given table. This to reduce movement of the visitors. Sitting at a party is less fun in our view, so we wanted to change this.
Dancing on tables is more fun than sitting at them.
'''Business structure'''
We are a team of 5 students who are equal to each other in the process. In meetings we shuffle between who is the chairman or woman and who is the minute taker. This way everyone is equal to each other. This makes us a unique company. The business has 3 weekly meetings. In which we discuss multiple problems and try to come up with solutions for the problems we encounter. The remaining time in the week we work on tasks we have come up with in the meetings. In the meetings we also discuss our results of these tasks.
'''Company history'''
We are in the early launch stage with our company. We have come up with an idea and are trying to get investors and making moves against the local authorities to make our goal possible. The company started on 31 august 2020 when the course project robots everywhere started. 
'''Location'''
Our business is located in Eindhoven. This is a great location for our business because Eindhoven is seen as the technology capital of the Netherlands. The district we operate in is called Brainport Eindhoven. Brainport Eindhoven is a group of companies who strive to innovate and make the future better, safer and cleaner. This is accomplished with technology playing a key role. The innovative strength of Brainport Eindhoven is that they work with multidisciplinary teams to reach goals. This is in line with our goal and our way of working and thinking. Companies and the university work together. We as a beginning company can see the benefits of such location and mentality. For example, the process of working with the Effenaar. They did not hesitate to work with us to reach our goal. Especially in times of corona Brainport Eindhoven searches to help each other get through this time together. This is why this location is so good for a company like us.


=Logbook=
=Logbook=
==Week 1==
==Week 1==
{| border=1 cellpadding=3 style="width: 60%"
{| border=1 cellpadding=3 style="width: 100%"
|-
|-
!Name
!Name
Line 1,213: Line 709:
| Jeroen || 9.5 || Meetings (1.5 hrs), brainstorming (1 hr), literature study on state of the art (7 hrs)
| Jeroen || 9.5 || Meetings (1.5 hrs), brainstorming (1 hr), literature study on state of the art (7 hrs)
|-
|-
| Pleun || 10.5 || (Preparing and) meeting (2 hrs), reading other wiki's and brainstorming (1.5 hrs), writing on introduction, objectives, stakeholders, users needs and ethical considerations (5 hrs) and  literature research psychological part (2 hrs)  
| Pleun || 10.5 || (Preparing and) meeting (2 hrs), reading other wiki's and brainstorming (1.5 hrs), writing on introduction, objectives, stakeholders, users needs and ethical considerations (5 hrs) and  literature research psychological part (2 hrs)
|-
|-
| Dayeong || 11.5 || Meetings (1.5 hrs), looking up wikis of previous projects + searching for 8 technology literature (6 hrs), Reading papers and making a summary on State-of-the-art (4 hrs)
| Dayeong || 11.5 || Meetings (1.5 hrs), looking up wikis of previous projects + searching for 8 technology literature (6 hrs), Reading papers and making a summary on State-of-the-art (4 hrs)
Line 1,223: Line 719:


==Week 2==
==Week 2==
{| border=1 cellpadding=3 style="width: 60%"
{| border=1 cellpadding=3 style="width: 100%"
|-
|-
!Name
!Name
Line 1,229: Line 725:
!Tasks
!Tasks
|-
|-
| Jeroen || 5.5 || Meeting (1.5 hrs), Working on survey (4 hrs)  
| Jeroen || 5.5 || Meeting (1.5 hrs), Working on survey (4 hrs)
|-
|-
| Pleun || 7 || Meeting (1.5 hrs), mailing and calling event agencies and festival organizers, working out answers from them
| Pleun || 7 || Meeting (1.5 hrs), mailing and calling event agencies and music event organizers, working out answers from them
|-
|-
| Dayeong || 4 || Metting 0.5 hrs + 1 hr + Wristband research 1 hr + contact(WATPod) + modelling(meeting) 0.5 hrs + brainstorming research 1 hrs
| Dayeong || 4 || Metting 0.5 hrs + 1 hr + Wristband research 1 hr + contact(WATPod) + modelling(meeting) 0.5 hrs + brainstorming research 1 hrs
Line 1,237: Line 733:
| Rik || 5.5 || Meeting, researching legal aspect on forced use of face masks, coronabeepers etc., coming up with ideas for making festivals possible again and talking with Van Klink who knows about legal aspects on enforcement of the distance rule, model meeting
| Rik || 5.5 || Meeting, researching legal aspect on forced use of face masks, coronabeepers etc., coming up with ideas for making festivals possible again and talking with Van Klink who knows about legal aspects on enforcement of the distance rule, model meeting
|-
|-
| Erik || 9.5 || Meetings (1.5hrs) Brainstorm ideas and requirements (2hrs) Creating first sketch of UPPAAL Model of Wristband (5.5hrs) Meeting on model (0.5hrs)
| Erik || 10  || Meetings (1.5hrs) Tutor meeting (0.5hr) Brainstorm ideas and requirements (2hrs) Creating first sketch of UPPAAL Model of Wristband (5.5hrs) Meeting on model (0.5hrs)
|}
|}


==Week 3==
==Week 3==
{| border=1 cellpadding=3 style="width: 60%"
{| border=1 cellpadding=3 style="width: 100%"
|-
|-
!Name
!Name
Line 1,247: Line 743:
!Tasks
!Tasks
|-
|-
| Jeroen || 0 || Tasks here
| Jeroen || 7 || Meetings, Research new ideas, Implementing survey
|-
|-
| Pleun || 10 || Group meetings, meeting at the Effenaar, relistening Effenaar-talk and writing a summary, brainstorming on new idea, updating wiki-page
| Pleun || 10 || Group meetings, meeting at the Effenaar, relistening Effenaar-talk and writing a summary, brainstorming on new idea, updating wiki-page
Line 1,255: Line 751:
| Rik || 7.5 || Group meetings, meeting at De Effenaar, formulating requirements and coming up with ideas based on the Effenaar talk, work on model
| Rik || 7.5 || Group meetings, meeting at De Effenaar, formulating requirements and coming up with ideas based on the Effenaar talk, work on model
|-
|-
| Erik || 0 || Tasks here
| Erik || 7 || Meetings + Tutor meeting (2hrs), attempt to fix time functionality in UPPAAL model (2.5hrs), Research into distance measuring protocols and sequence diagram depicting it, addressing scheme (2.5 hrs)
|}
|}


==Week 4==
==Week 4==
{| border=1 cellpadding=3 style="width: 60%"
{| border=1 cellpadding=3 style="width: 100%"
|-
|-
!Name
!Name
Line 1,265: Line 761:
!Tasks
!Tasks
|-
|-
| Jeroen || 0 || Tasks here
| Jeroen || 8 || Meetings, Working on the RPCs, Working on new survey, Brainstorm
|-
|-
| Pleun || 9 || Meeting, working on Wiki (intro, objectives, rpc's, detailed description of idea), prepping interview Effenaar, contacting festival organizations, overthinking weaknesses/concerns/solutions.
| Pleun || 9 || Meeting, working on Wiki (intro, objectives, rpc's, detailed description of idea), prepping interview Effenaar, contacting music event organizations, overthinking weaknesses/concerns/solutions.
|-
|-
| Dayeong || 15 || 1.5 hr (meeting) + 4 hrs (design, researching on a terrain and human movement area, calculating the estimates of circles) + 5 (making activity diagram, use case diagram) + 1.5 hrs (Wiki) + 1 hr (meeting, documenting) + 1.5 hr (contacting to 12 festival organizers) + 0.5 hr (Researching irritating sensation as a punishment)
| Dayeong || 15 || 1.5 hr (meeting) + 4 hrs (design, researching on a terrain and human movement area, calculating the estimates of circles) + 5 (making activity diagram, use case diagram) + 1.5 hrs (Wiki) + 1 hr (meeting, documenting) + 1.5 hr (contacting to 12 music event organizers) + 0.5 hr (Researching irritating sensation as a punishment)
|-
|-
| Rik || 8 || Meetings, working on cost effectiveness, thinking about and researching concerns and alternatives, cleaning up legal aspect section
| Rik || 8 || Meetings, working on cost effectiveness, thinking about and researching concerns and alternatives, cleaning up legal aspect section
|-
|-
| Erik || 0 || Tasks here
| Erik || 7 || Meetings + Tutor Meeting, Class + State Diagram, Explanation text for diagrams, Research possibility to mute music with microcontroller.
|}
|}


==Week 5==
==Week 5==
{| border=1 cellpadding=3 style="width: 60%"
{| border=1 cellpadding=3 style="width: 100%"
|-
|-
!Name
!Name
Line 1,283: Line 779:
!Tasks
!Tasks
|-
|-
| Jeroen || 0 || Tasks here
| Jeroen || 14 || meetings, Make mail for the local authorities, Start working on the business plan (Last 3 parts)
|-
|-
| Pleun || 14h || Tutor meeting (30m) brainstorm on continuation, preparation meeting for de Effenaar (1h), talk at de Effenaar, processing interview and writing summary on it, contact corona-proof events in Eindhoven, contacting festival organizations, contacting YoungCreators, creating overview on mail-response, working on wiki (objectives, deliverables, stakeholders)
| Pleun || 15 || Tutor meeting (30m), meetings, brainstorm on continuation, preparation meeting for de Effenaar (1h), talk at de Effenaar, processing interview and writing summary on it, contact corona-proof events in Eindhoven, contacting music event organizations, contacting YoungCreators, creating overview on mail-response, working on wiki (objectives, deliverables, stakeholders),
|-
|-
| Dayeong || 0 || Tasks here
| Dayeong || 14.5 || 3 hr (meeting) + 8 hr (researching relevant parts + documenting, creating a business plan) + 0.5 hr (contacting music event organizer) + 1.45 hr (meeting) + 1 hr (meeting + wiki)
|-
|-
| Rik || 14h45 || Tutor meeting (30m), brainstorm on continuation (3h), preparation meeting for De Effenaar talk (1h), talk at De Effenaar (1h), working on experiment plan, reviewing objective, coming up with questions and remarks, searching for startup challenges, meeting (1h45m), tidy up meeting minutes (15m), discussion Whatsapp (15m), Finding relevant contacts, contacting Smart Distance Lab, music venues, Ministerie van Economische Zaken, Rijksdienst voor Ondernemend Nederland (2h30m)
| Rik || 14.75 || Tutor meeting (30m), brainstorm on continuation (3h), preparation meeting for De Effenaar talk (1h), talk at De Effenaar (1h), working on experiment plan, reviewing objective, coming up with questions and remarks, searching for startup challenges, meeting (1h45m), tidy up meeting minutes (15m), discussion Whatsapp (15m), Finding relevant contacts, contacting Smart Distance Lab, music venues, Ministerie van Economische Zaken, Rijksdienst voor Ondernemend Nederland (2h30m)


|-
|-
| Erik || 0 || Tasks here
| Erik || 14.5 || Meetings + Tutor Meeting (6hrs), Estimate cost (1hr), Initial Email with rental companies, sending out in bulk, further email correspondence (3hrs), Phone Calls with rental companies + writing out result (2 hrs) New activity diagram and redone explanation text (2hr) Statistical significance survey (15min) Sunday meeting (20m)
|}
|}


==Week 6==
==Week 6==
{| border=1 cellpadding=3 style="width: 60%"
{| border=1 cellpadding=3 style="width: 100%"
|-
|-
!Name
!Name
Line 1,302: Line 798:
!Tasks
!Tasks
|-
|-
| Jeroen || 0 || Tasks here
| Jeroen || 14.5 || meeting, implement feedback email local authorities, Working on business plan, email investors, Call local authorities, Formally write the financial plan
|-
|-
| Pleun || 0 || Tasks here
| Pleun || 14 || meeting, contacting stakeholders, working on experiment plan, thinking about slogan, marking all assumptions, updating planning, placing comments, working on household problem, working on an index
|-
|-
| Dayeong || 0 || Tasks here
| Dayeong || 15 || 1.5 hr (meeting) + 3 hr (researching / contacting manufacturers to know the bulk price / marketing cost) + 2.5 hr(editing business plan and linking academic papers) + 1.5 hr (meeting) + 5.5 hr (reading feedback + editing business plan + correcting errors + researching event equipment service or silent disco headphones rental market) + 0.5 hr (discussing financial part)
|-
|-
| Rik || 0 || Tasks here
| Rik || 11.5 || Tutor and group meeting (1h30m), Working on Experiment plan (1h45m), Reacting to e-mails, looking at Pleun’s comments on the Experiment plan, reading up on SSAs and Business Plan (2h), Group meeting (1h30m), Reading, researching, thinking about business plan, sending e-mails Veiligheidsregio Brabant Zuidoost, Koninklijke Horeca Nederland, researching, thinking, writing, discussing number of people per island (2h20m), Whatsapp discussion on number of people per island, funding for business plan, costs (1h15m), Making experiment sketch (1h15m)
 
|-
|-
| Erik || 0 || Tasks here
| Erik || 13 || Meetings, Pricing of components from reputable vendors, fixing highlighted assumptions, check if fitting product in headphone is possible and determine price of this, mail political parties, presentation outline.
|}
|}
==Week 7==
==Week 7==
{| border=1 cellpadding=3 style="width: 60%"
{| border=1 cellpadding=3 style="width: 100%"
|-
|-
!Name
!Name
Line 1,319: Line 817:
!Tasks
!Tasks
|-
|-
| Jeroen || 0 || Tasks here
| Jeroen || 12.5 || meeting, Implement feedback from parts worked on, Calling veiligheidsregio & RIVM, Working on presentation & practicing
|-
|-
| Pleun || 0 || Tasks here
| Pleun || 16 || meetings, contacting Effenaar, (re)writing Introduction, Objectives, Deliverables, Development of Ideas section, making an index, readings all sections and placing comments.
|-
|-
| Dayeong || 0 || Tasks here
| Dayeong || 15 || 2 hr (meeting) + 0.5hr (taking and minutes) + 4 hr (RPC + editing solution part of the business plan) + 1 hr (meeting) + 3 hrs (replacing 'we', checking grammar & spelling errors for the entire document) + 1.5 hr (elaborating RPCs) + 2 hr (making comments and editing) + 1hr (meeting)
|-
|-
| Rik || 0 || Tasks here
| Rik || 12.25 || Group meeting (1h15m), Tutor and group meeting (30m), Call with KVK CoronaLoket (30m), Uploading company name, contact with Veiligheidsregio Brabant Zuidoost (15m), Update experiment sketch with circles of diameter of 3m, editing Experiment plan and Detailed description of our idea, write on Operations and Key assumptions and risks sections of the Business Plan, put Legal Aspect section in the Development of Idea section (2h45m), 15-10 Group meeting (1h), Updating Experiment plan, reading and commenting Development of idea, fit Legal Aspect in Development of idea, read wiki, edit Further considerations (3h), Preparing presentation (1h45m), 18-10 Group meeting about presentation (1h15m)
|-
|-
| Erik || 0 || Tasks here
| Erik || 15 || Meetings, Presentation Slides, Updating outdated parts, Text for presentation part, New stakeholder section, Presentation Practice, Updating Presentation
|}
|}
==Week 8==
==Week 8==
{| border=1 cellpadding=3 style="width: 60%"
{| border=1 cellpadding=3 style="width: 100%"
|-
|-
!Name
!Name
Line 1,336: Line 835:
!Tasks
!Tasks
|-
|-
| Jeroen || 0 || Tasks here
| Jeroen || 10 || presentation, meetings, reading and placing comments on the wiki, editing the wiki
|-
|-
| Pleun || 0 || Tasks here
| Pleun || 13 || Final presentations, meetings, processing comments, reading all sections, placing comments: finalizing wiki. Peer review
|-
|-
| Dayeong || 0 || Tasks here
| Dayeong || 9 || 2.5 hrs (presentation + meeting) + 2 hrs (editing business plan, bit of RPC, changing index) + 2.5 hrs (reviewing + commenting) + 2 hrs (meeting, going through comments)
|-
|-
| Rik || 0 || Tasks here
| Rik || 9.5 || Presentations (1h30m), Group meeting (1h), Update Wiki a.o. Number of people and Experiment plan (1h15m), Read and check Wiki (3h), Fix comments on wiki (45m), Group meeting (1h30), Last touches on wiki (30m)
|-
|-
| Erik || 0 || Tasks here
| Erik || 10 || Final presentations, meetings, reading entire wiki and commenting, solving comments, Final Touches on wiki, Layout and appendix for wiki.
|}
|}


= References =
= References =
<references />
<references />

Latest revision as of 09:56, 25 October 2020

Group Members

Name Student Code Email address
Pleun Hutten 1310925 p.m.hutten@student.tue.nl
Jeroen Bakermans 1007330 j.bakermans@student.tue.nl
Rik Nietsch 1244044 r.nietsch@student.tue.nl
D.Kim 1258893 d.kim@student.tue.nl
E.W. Pardijs 1257811 e.w.pardijs@student.tue.nl

Introduction

The Development of the number of infections since february 2020 [1]

COVID-19 set the lives of many people upside down in March 2020. As can be seen in this graph [2] we should not give free rein to the virus, because the number of infections will rise exponentially. Necessary measures need to be taken for prevention of the spread of the coronavirus. However, these measures have a big influence on society and the economy. A lot of sectors are financially hit, but this study focuses on a specific one: the event sector. On October the 13th the latest package of new measures was proclaimed to stop the 'second wave' in the Netherlands. Group sizes are limited and all public gatherings are abolished. All festivals and concerts are being cancelled for the second time this year. Furthermore, in between the first and the second wave the event sector has not been able to get back to (the new) normal, like for instance the catering industry. At this moment, it is not allowed to organize events. Once the number of infections per day falls again, measures will be loosened carefully and hopefully the event sector can organize events in a safe way again. These last months it was only allowed to sit at tables at events, which is referred to as the ‘seating rule’ in this report. But might there be an innovative solution that would nevertheless make standing and dancing during such events possible again? That is exactly what this project will investigate.

Objectives

The current COVID-19 crisis allows for no events at all. In the previous months, before the second wave, sit-concerts and -festivals were permitted. Interviews with the event sector revealed that the sit-festivals are okay according to the circumstances, so here are no substantial problems. Enforcement during sit concerts is manageable. However, there is a big wish for being able to move freely and dance. Assuming that events are possible in the first place, the seating rule does not allow for standing and dancing because keeping distance while dancing is hard and therefore unrealistic. Therefore, the goal of this project is to come up with an innovative and safe way to make the organization of dancing festivals possible in times in which the COVID-19 is lurking.


Before specifying the target group, it is important to discuss the current COVID-19 crisis and the expectations for the future. At the time this report was written (October 2020), the rising number of infections was alarming; experts spoke of a ‘second wave’. As a consequence, new measures were taken: the catering industry had to be closed, the maximum group size was brought back to 4 and face masks were proclaimed to become a duty in public indoors places. Before the second wave, things started to get back to normal: the catering industry and sport clubs were opening their doors again, people could go to work, schools restarted physical education et cetera. However, the event sector was still deeply suffering from the consequences of the pandemic. As mentioned earlier, dancing events were not allowed and the capacity was drastically reduced. With the necessary new measures for stopping the second wave, the organization of events became even impossible because of the new maximum group size. This had the following consequences for this project: even if we had come up with a safe tool that serves its goal, it would not be realistic to assume that dancing events would be allowed again on short term. Additionally, it is expected that the virus will still be a substantial issue entering the autumn and winter. Therefore, the product could not be used on a short term, but whenever groups are allowed to be bigger again. Due to the unpredictability of the progression of the coronavirus no meaningful estimate for when large events are allowed again can be made. However, the second wave will end just like the first wave and then measures will be loosened again. In the business plan attention is paid to how to deal with the unpredictability of COVID-19.


More concretely: this study focuses on indoor and outdoor music events of many music genres. From pop, to electronic dance music, to house, to jazz: all festivals where dancing is desirable. However, this tool will not be suitable for music events where attendees usually go romping and mosh pitting, which is creating an open space in the audience and then run into it all at the same time. It is only suitable and desirable for events where attendees stay at approximately the same place to dance. The target group is very varied: from teenagers, to headbangers, to salsa dancing couples. Depending on the applying measures, the maximum number of people might be prescribed or maximized for a certain terrain or hall. The developed tool is aimed for small scale music events but can also be upscaled to larger music events. Moreover, the product is specifically based on the demand on the Dutch market, as the measures differ per country.


The product is aimed at small scale events for two reasons. First of all, it is easier to enforce the rules with small scale events. Currently BOA’s are already having a difficult time in the Netherlands regarding enforcement because of rebellious citizens, so security workers at events can have a difficult time as well. Especially when people are drinking alcohol, they could be less cooperative regarding social distancing.

Just like with restaurants and bars, it is possible for the government to keep the restaurants and bars responsible for making sure all guests follow the distance rules. Out of fear that bars and restaurants would get fines, some bars and restaurants decided to not open up again. [3] If these restaurants and bars have difficulty with enforcement, imagine having a large scale music event. Suppose controls would take place and the government inspectors say the rules cannot be enforced then it is not only the case that the organization gets a fine, but also that the music event might have to end. Of course this would be a huge disappointment for the visitors, but organizations will also lose a lot of money, since music event organizers are tied to contracts with caterers, security etc. Also prior to all of this, visitors might not go to a festival as easily when they know they might be sent away because of people not adhering to the rules and government inspection with closure as a result.

Furthermore, the government has to give permission for the event. Given that spreading is more likely to happen at large scale events and that enforcement is difficult at large scale events, the government will probably not give permission for large events.


The use of this tool is limited to concerts and festivals, because people buy a ticket for these music events with the main goal of enjoying the music. It could be argued that this is also the case in bars and nightclubs. However, bars serve another goal: people go there to catch up with friends after a week of work. If our tool would be implemented in bars, it would be useless as it serves for listening to music and not socializing.


For the sake of clarity, the goal of this project is not to make the organization of concerts or festivals by itself possible again, but to make dancing at events allowed again even though the distance rules still apply. To this end, it must be verified that there is a demand for this product and whether it is technically feasible. Obviously, this hypothetical product has to be examined by governmental parties before it could be introduced on the market. Therefore, the ultimate goal of this project is to persuade the Dutch National Institute for Health and Environment (RIVM) and the cabinet to abolish the seating rule during events in COVID-19.

Deliverables

During this project the following deliverables are aimed for:

- Most importantly, at the end of the project it is aimed to deliver a detailed design. All technical details will be specified and sketches will be made.

- After making sure that there is a demand for the product on the market a feasibility study will be performed. This means that we will contact as many stakeholders as possible to gain information and feedback on our plan. Further below it will be discussed who these stakeholders are and what input they gave. Another part of the feasibility check is the calculating the cost-effectiveness and verifying the technical aspects of the design.

- A business plan. In this document not only the problem statement and solution, but also the target market, competition on the market, marketing and a financial plan will be discussed.

- A wiki page documenting:

  • The why and goal of our project.
  • The literature studies performed.
  • An extensive documentation on the communication with all sorts of stakeholders.
  • A detailed description of the idea and its requirements, constraints and preferences.
  • A detailed description of the technical aspects.
  • The feasibility check and business plan will also be included.

- A (video) presentation on the design, feasibility study and business plan.

Planning

Week Tasks Milestones
Week 1 Form groups, choose a subject, document problems statement, start planning and research.
Week 2 Continue (literature) research, get into contact with stakeholders to find the exact problem statement, brainstorming on a solution for the problem.
Week 3 Create preliminary design, interviewing, mailing and calling stakeholders and documenting on wiki Complete preliminary design
Week 4 Working on design, collecting input from stakeholders, working on wiki
Week 5 Finishing detailed design, calculating costs, interviewing stakeholders, working on wiki Complete design
Week 6 Work on experiment plan and business plan and document this on wiki
Week 7 Document results on wiki page, produce presentation video Finishing deliverables
Week 8 Last touches on wiki Complete wiki, complete presentation

Development of idea

At the beginning of the project the aim was to make events possible again while restrictive measures for limiting the spread of the COVID-19 still apply. Many events got cancelled or had to scale down extremely. Our group aimed to develop a prototype that made sure that attendees remain distanced from each other and that would allow music event organizer to scale up in a safe way. This resulted in the design of a ‘coronabeeper’: a device that continuously measures the distance to other devices. Once two devices come within a radius of 1.5 meters from each other an alarming signal will go off. If everybody on a festival wears such a device, this can significantly contribute to enforcing a safe distance. However, changing objectives was necessary after having a few discoveries.


First of all, it was found out that a similar product already existed, namely the WATpod. This device is mainly used in a company environment to make sure that personnel respects the social distancing rules. Therefore, it was decided to build a model on top of the WATpod that works together with the WATpod instead of developing a prototype. This would add some features to the WATpod for improving its user-friendliness. The model would for instance make it possible for people from the same household to come within 1.5 meters without being warned. Furthermore, by tracking the movements of all individuals the coronabeeper can make sure to punish the right person, namely the one that was moving. Finally, registering the number of warnings per person enables security to warn the right people.


However, it was decided this was not the problem to be solved after receiving input from an interview with de Effenaar. According to de Effenaar, there are two main problems. Firstly, the capacity: in de Effenaar they could only sell 1/13 of the normal number of tickets because of the measures. The introduction of the coronabeeper would not change anything to this. Secondly, it is currently not allowed to stand during events [4], because keeping distance and enforcement are both easier while being seated. De Effenaar told us that ‘the sit concerts are okay as they are; it is what it is’. A coronabeeper appeared to be useless in this situation as there is sufficient distance in between the seats. According to de Effenaar, the fact that dancing is not possible is a big loss. Therefore, it was decided to follow up on this problem statement and design a suitable solution that allows for dancing parties again. To this end, a literature study was performed in order to find out how to accurately measure distance. This literature research resulted in the conclusion that the Ultra WideBand (UWB) is more suitable for creating a product for social distancing than for instance Bluetooth, GPS and Wi-Fi.


The research was undertaken about a comparison with Bluetooth low energy (BLE) and Ultra-Wideband (UWB) technology[5]. This states two main reasons for using UWB instead of BLE. The first reason is that the UWB time of flight is better than the BLE receive signal strength indication. The second reason is revealed by stating an industrial trend in using location technology at the company, Apple. Nevertheless, the company has been promoting BLE for years, it has replaced IBeacon BLE technology by UWB. This is because UWB has brought the possibility to use more applications and higher quality. Also, the location accuracy and data rates are higher than BLE since UWB operates in a wide frequency range (approximately 500 MHz) while BLE does in around 2 MHz.


Another research regarding UWB introduces a concept of indoor positioning technique and provides a SWOT-analysis (strengths, weaknesses, opportunities and threats)[6]. Additional research compares different positioning techniques including UWB and explains why UWB has gained attention as a positioning skill[7]. Furthermore, in terms of the cost, UWB is also cheaper than other technologies and consumes less power. UWB has an accuracy of 5 to 10 cm compared to roughly 5 m accuracies for Wi-Fi and Bluetooth. The data rate of UWB has been adjusted to 6 to 8 MB/s in contrast to the past in which it was 100 MB/s, for better use for mobile devices. Also, UWB consumes less power than Wi-Fi. However a disadvantage of UWB is that Wi-Fi and Bluetooth are better at interacting with mobile devices. [8]


The input from de Effenaar and the performed literature research resulted in the idea of creating ‘dance islands’ for two people from the same household. The islands are fixed in such a way that the households are separated by 1.5 meter distance. All attendees wear headphones to which a tracker is attached. Once the distance between the headphones and the middle of the circular island exceeds the maximum radius for the circle, the audio of the headphones will be muted, which encourages people to stay on their islands. It was chosen to ‘punish’ customers by pausing the music instead of warning them via an alarming sound or vibration on the wrist. The distance measuring will be done by a sensor, which is added to the headphones. A beeper or vibrator can more easily be ignored or tampered with. The visitors come to a music event with the purpose of enjoying the music, which is why the headphones are valuable to them and will not be tampered with. Although in the headphones there also is a tracker integrated, it might give the customer a more anxious feeling to be constantly tracked by a wristband that can’t be taken off than by headphones that can be taken off, which makes the headphones more user-friendly. A more in-depth description of the product will be given in the section ‘#Detailed_description_of_idea’.

Stakeholders

In order to come up with a solution that would make dancing events possible again the stakeholders who have interest or power in this area of our problem statement have to be identified. Each stakeholder has a certain amount of power in this problem, they can influence how successful a solution is. Each stakeholder also has a certain amount of interest in a solution depending on how much they stand to benefit from a solution. A lot of information about stakeholders was obtained from questionnaires, interviews or other correspondence with the stakeholders. The full questionnaires and interviews are available in Appendix_PRE2020_1_Group2.

Music event organizers

Music event organizers are stakeholders with high power and interest in this solution, as they are the ones that will have to organize the dancing events the solution aims to make possible. Therefore it is important that they see value in it and want to use it. Music music event organizers and the entire event branch itself have been hit hard by the COVID-19, due to the measures taken to curb the spread of the virus mass gatherings are not allowed. Therefore no events, at least not on the scale of before the outbreak, could happen anymore. This means an incredible decline of revenue for music event organizers, an 85% loss of revenue was estimated as of August 2020. [9]

The biggest problem mentioned by an music event organizer that was interviewed is the decline in capacity due to the 1.5 meters distance rule, reaching the number of guests required to be cost-effective is nigh impossible. This problem was stated whilst the Netherlands were in the lowest risk level, locations could receive as many people as they want as long as the 1.5 meter distance between people could be kept. Several of these risk levels have been distinguished by the government in the official route map, depending on this risk level the strictness of the measures is determined.[10] When the risk level is higher there is a maximum capacity which makes reaching a profitable guest count impossible. Another problem mentioned was the fact that events could only be held where guests stayed seated, this reduced the amount of events held due to only a certain type of event working well with a seated audience. The interviewed music event organizer did believe that a solution to make dancing events possible would make a difference for music event organizers. [11]

Artists

Associated with the music event organizers are a plethora of different stakeholders, a lot of businesses rely for a big part on music event organizers hosting events. Artists for example are for a big part dependent on events for income. Some of these artists are, as previously stated, in genres where sitting concerts are highly unconventional. Especially for these artists, but also the others, a solution that makes dancing possible again is very important.[11]

Silent disco rental companies

Silent disco rental companies also rely partly on business with music event organizers, all of the three silent disco rental companies interviewed have mentioned the business to business revenue grinding to halt.[11] Silent disco rental companies also have the infrastructure and contacts in the sector that would allow them to distribute a product within the event sector.

Event visitors

Another stakeholder with high power and interest in a solution are the visitors of events, these are the stakeholders who should actually like to use the solution. If this group does not think a solution is good, then they won’t visit events that make use of it. If users don’t want to use it, then the dancing events will logically not happen.

We have held questionnaires asking visitors of events about their experiences with events during the COVID-19. When compared to a normal year a decline in event visitations was noted for the questioned users, in a normal year all respondents visited at least one event whilst this year 33% reportedly visited not a single event. The respondents who visited an event during the COVID-19 crisis reported that they thought keeping proper distance was possible due to the ample space. However, the majority also stated that they didn’t actively pay attention to keeping distance especially after alcoholic beverages are consumed. Due to this, it is clear that whilst visitors may want to keep distance, they can’t be relied on to keep this proper distance themselves.[11]

Community

Not many articles have been written on the effects of the quarantine, social distancing and social isolation, as life is far from normal. As more time passes by, the real psychological impact will become clear. However, there are some first researches in which provisional psychological effects have become clear. The lockdown-measures prevented the virus from spreading on a large scale, but the consequences for isolated individuals will be a problem in the future. Research of Hiremath et al showed that the measures cause psychological problems like depression, anxiety and panic disorder [12]. There have even been reported suicides due to psychological effects of social isolement and all other inconveniences [13]. General research on social isolation also reveals that social isolation evidently harms mental health [14]. Naturally, people need social interaction, which is exactly what was deprived from us in lockdown. Coming together and making fun at a concert or sports event could significantly contribute to minimizing the psychological problems that are caused by the corona crisis. Of course, events were already possible in an adapted version. However, the majority of the event sector will remain highly restricted as long as visitors are not allowed to stand and move freely.

Municipalities

Local governments as well play an important role as the responsibility for deciding which events can take place in their region and which ones are not allowed to take place has been delegated to them. The municipality could also decide to allow an experiment that will reveal whether the idea works out the way it was aimed. Within a municipality the mayor can also decide on additional safety measures.[15]

Safety Regions

The 'Veiligheidsregios' are the bodies that are responsible for the safety of the regions inhabitants. The Netherlands are divided into 25 of these. The safety regions are allowed to determine safety measures for the entire region, consisting of multiple municipalities. The national government can take over this responsibility as well if it concerns public health. [16]

Government

The government are powerful stakeholders in this problem, these are the ones who are responsible for determining the measures against COVID-19. They are however also partially responsible for the economy, they have an interest in a well performing economy and also have the power to control it partially. It is in their interest to combat the virus as hard as possible through instilling measures curbing the spread, depending on the number of infections they decide the circumstances under which events can take place in. They also have an interest in keeping the sectors from suffering from the coronavirus outbreak afloat. As of August 2020 the government had made a total of 782 million Euros available to the cultural sector, of which the event sector is a part. [17] For the government to approve of an alternative to the seating rule it would have to be safe and it should be demonstrated that a solution allows for events to be held whilst keeping proper distance. As a solution is beneficial for the music event organizers it will also be beneficial for the government as it relieves a part of the financial pressure.

RIVM

The RIVM, the National Institute for Public Health and the Environment is a research institute in the Netherlands aimed toward furthering public health. The government’s policies concerning public health are supported by the RIVMs research results. Therefore the RIVM is also a powerful stakeholder for our solution, as their opinion could influence the government’s opinion on our solution.

Manufacturers

Obviously, if this device gets through the testing phases and it is approved by all governmental institutions, it must be manufactured on a larger scale.

Security

The introduction of this gadget will affect security companies. These last months the number of security employees in places where many people come together has risen significantly. The introduction of this product might change the role of security at events. They no longer have to enforce distance within the dance islands', but mainly show the attendees the walking routes and signing towards the bar and bathrooms and enforce distance outside the dance islands.


RPC's

Requirements

  • The headphone warns the user when they leave the island.

This is done by muting the music on the headphones once it has left the boundaries of its island. The visitor can resume listening to the music only when he or she returns to his or her predefined area. The microprocessor will give a signal and short circuit the music, which will result in pausing the music. This way attendees are actively reminded to adhere to the rules.

  • The tracker measures the distance from the middle of the circle to island-members with an accuracy of 5 to 10 centimeters.

The distance measuring must be reliable for the system to correctly determine if a headphone is in or outside of its dance island. If there are too many false negatives, causing headphones to be muted whilst inside a dance island, then the product will become less appealing to event visitors. Being punished whilst complying to the rules would not be appreciated. Likewise, too many false positives, and the safety is compromised as people could still listen to music whilst violating the distance rule. The distance measuring is done via an UWB, which has an accuracy of 5 to 10 centimeters.

  • It should not be possible for attendees to switch islands during the music event.

The goal of this tool is to separate households and ensure that proper distance is kept between these households. If attendees could switch islands then households could mingle and violate the distance rule. Each headphone is linked to a single island and will only play music within that island and exchanging headphones is discouraged by demanding a deposit on the headphones. At the entrance, the guest receives a headphone that is personalized because it is specifically for his or her island. At the exit, the deposit will be returned if they return the same headphone.

  • Attendees should not be able to tamper with the headphone tracker.

If attendees were able to tamper with the headphone tracker, by for example disabling it, attendees could freely listen to music anywhere and therefore wouldn’t be encouraged to stay in their dance island. By making the tracker inaccessible by putting it in the headphones this risk is being dealt with. Moreover, the deposit will only be returned to the customers when the headphones are in their original state.

  • Attendees should not be able to tamper with the beacon in the middle of the stationary island.

Again, if attendees were able to tamper with the beacon in the middle of the island, they would be able to violate the social distancing rules without being punished. This is solved as follows: the sensor in the middle of the island is taped on the ground and attached to cable for power. When the beacon is removed and not powered anymore the headphone tracker’s requests to the beacon will timeout and therefore the audio will remain muted.

  • The tracking system adheres to the privacy rules.

Tracking attendees can come with complications regarding maintaining the privacy of the attendees. It must be clearly communicated to the customers in advance that the tracking is necessary for making dancing possible. It is not possible to just track visitors according to the GDPR. It should be clear to the attendees what is done with the data the organizers gather.

  • The costs for the music event organizers for using this technology should be outweighed by the benefits.

Music event organizers and headphone rental companies should both benefit from using this gadget. The add-on could allow the headphone rental companies to rent out more headphones to event organizers. Hopefully, the product will give positive publication and create a feeling of exclusiveness, which will create willingness among event attendees to pay extra for a ticket. This will consequently allow music event hosts to raise the ticket price. Moreover, event hosts agreed that they would be willing to organize a dancing event with this technology if losses do not get any bigger than they are with the seating rule. This is because the dancing has a substantial added value. Furthermore, with the product less security is needed to enforce distance, so that means less security costs for the music event organizer.

Preferences

  • The product should have an error rate of zero.

More sophisticated software modelling or physical modelling with a circuit could be done with having a test phase. However, because of other constraints such as time and cost limit, this is difficult to realize in 8 weeks.

  • The product should be user-friendly

The user-friendliness of the product is very important. For the success of the product it is necessary for attendees not to be bothered by using our product. The product is an add-on to existing silent disco headphones and does not affect the comfort of the headphones or the ease of use.

  • The product should be waterproof

Being waterproof would increase the scope of events where the product could be used. A waterproof system could be safely used in outdoor events also in rain.

Constraints

  • There are only 8 weeks to design a solution.

This project only lasts for 8 weeks. Since the second wave of COVID-19 appeared, it was harder to get feedback on the product from some stakeholders, as they have other emergent tasks to do. Also, there is a time limit to develop the entire software program and design a circuit.

  • COVID-19 law regarding holding an event.

For general events, it is mandatory for visitors to have a fixed seat. This needs to be changed to realize our business. Also, since there is a limit to the number of allowed people at an event, this should be considered when designing islands and estimating a profit.

  • The unpredictability of the COVID-19 crisis.

The package of measures against COVID-19 is continuously changing. On 30th September 2020, the Dutch government advised people to wear masks in a public space. However, it has been changed that it is mandatory to wear masks indoors since Wednesday 14 October. The end-date of the COVID-19 crisis is also undetermined and uncertain.

  • The purpose of using this headphone is mostly for music events.

The headphone’s main function is tracking a distance with people. If it is a small indoor party consisting of 5 people, then it is difficult to use it considering the dance island’s size. Because a length of 7.5 meters is needed for 2 circles including the social distance which is 1.5 meters. Also, if the festival is a type such that people do not listen to music, then it would not fit with the atmosphere by wearing headphones.

  • This team is not specialised in electrical or mechanical engineering.

The team members specialise in Computer Science, Psychology and Technology and Biomedical engineering. Therefore, designing concrete electrical circuits is difficult. Instead the choice of theoretical diagrams was made.

Detailed description of idea

In short, the idea is to have a silent disco with ‘dance islands’. This dance island is a stationary circle of which the periphery of this island is indicated on the ground. The islands are positioned in the venue or festival terrain such that whilst being inside of this island the attendees assigned to that particular island are guaranteed to not come within 1.5 meters of people inside other islands. Dance islands are designed for two persons. Every attendee listens to the music through a pair of headphones just like in the preexisting silent disco systems. Our idea concerns an add-on to these headphones, the headphones are coupled to the reference point in the middle of the island. The distance between the headphones and the reference point is continuously measured. If this distance exceeds the radius of the circle, the wearer of the headphone is positioned outside of the island and therefore the music will be muted. This encourages visitors to stay inside of their island.

Of course, the attendee is permitted to leave the island to go to the bar or toilet, provided that he adheres to the walking routes. Security will enforce this. Attendees going to the toilet or bar pass the perimeter and the music through their headphones will be muted. When going to the toilet they can either leave their headphones at their island or hang them around their neck. This way security can recognize attendees heading for a drink or for the bathrooms.

In conclusion, this tool will focus on what happens on the islands and not on what happens outside. This is because music event organizers have already taken steps to manage the crowd outside of the circles, with for example security and premarked walking routes.

Number of people per island

There were conversations with multiple parties about the number of people per island. De Effenaar said they only sell 2-person tickets, but they have a few exceptions e.g. a cancelled concert that is scheduled later again. Because of limits to practical implementation de Effenaar is aiming at offering only 2-person tickets in the future. However, it would be of added value if they could sell group tickets for e.g. 4 or 6 people. The music venue said they cannot check whether groups saying they are a household are actually a household. To see how food and beverage outlets handle ‘fake households’ and how they chose the number of people allowed per table, we asked a bar. They said they made sure there is always a place to keep enough distance and security enforces that people do not sit on each other’s lap and that they keep seated.

In the catering industry in the Netherlands only people from the same household are allowed to be within less than 1.5 meters or of each other [4]

A group of 2 people cannot get a fine Cite error: Invalid <ref> tag; invalid names, e.g. too many and are actually allowed to sit at a table at a food or beverage outlet, as of May 2020 Cite error: Invalid <ref> tag; invalid names, e.g. too many. For example, a boyfriend and girlfriend who do not form a household should be able to come close to each other. Every other group of 3 or more people that do not form a household needs to respect the distance rule of 1.5 meters. Of course, visitors could abuse this rule and a group of friends that do not form a household could say they are a household and then the food and beverage outlet cannot be held accountable for acceptance of the group. Therefore the terrain could be shaped to maximize the number of people, i.e. making multiple 6 person islands.

A music event organizer we spoke to said that most people that go to a music festival go there with their friends. Not with their household. We do not expect this to be different during COVID-19.

The director of Koninklijke Horeca Nederland Dirk Beljaarts said (paraphrased): “do not go look for loopholes in the rules, because that could come back as a boomerang and then the food and beverage outlets get into trouble”. [18]

Beijaarts makes a strong argument, it is important to act in a safe and moral way. The experiment can show what is possible with keeping safety in mind. When organizing the experiment, the event sector is being represented and it is undesirable to hurt the sector’s reputation by acting in an unsafe and immoral way.

Allowing 6 people households while it is known that most people go to festivals with friends and not with their household is therefore not an option. Therefore it is not possible to organize the terrain such as the respondents of the second survey have said they wanted [11] . About 6% responded they want to visit in couples, 27% with 4 persons and the vast majority with 67% answered 6 persons. Although it would be the most satisfying for the users, given the current rules it is irresponsible and unrealistic. Since we want to cooperate with the government, we do not want to consciously violate their rule, although it could be legally allowed.


Then there is also the issue of enforcement. Suppose 6-person groups are allowed. Then it is also harder for security to know who belongs to which group. It is for example permitted for 2 people who are not from the same household to have less than 1.5 meter distance [19]

This way it is easy for security to enforce the distance rule: if there are more than 2 people not respecting the 1.5 meter distance, then security can intervene. However, if groups of 6 people are allowed then how should security enforce this? Who belongs to which (self-declared) household? People could mingle up in different groups of 6 people and then security only has a more difficult job, while the opposite is desired: helping security with our product.


For these reasons it is chosen to make only 2-person dance islands. Suppose families would be interested in these events or other currently unforeseen developments will happen, then it is always possible to scale up the number of islands in cooperation with the authorities.

Walkthrough

Now it is time to take a walkthrough to the practical execution of the product.

A guest arrives and his ticket is being scanned. He enters the building or the area and gets the headphones, after which he goes looking for his island. Before receiving the ticket, he pays a deposit for the headphone with our technology. The islands are separated with 1.5 meters in between. There are also pathways where guests can walk. These paths have signs showing directions, so that guests do not cross.

There is a reference point in the middle of the island. This reference point contains a sensor that measures the distance to the tracker that is attached to the headphone. The reference point is taped on the ground and attached to cables for power. The sensor cannot easily be destroyed when accidently stepping on the sensor. When a guest tries to remove the reference point, the reference point will not get any power and the music will stop. It will be communicated beforehand to the guests that they are not allowed to remove the reference point and that they will not get the deposit back when trying to remove the reference point. This way staff can relatively easily remove it, while guests cannot, since they would be seen by security and get a warning to stop. When everybody has been directed to their island the music starts. People start dancing and would like to have a drink. However, when attendees leave their island their music will stop. To minimize the time spent outside the island, the suggestion for using Airchip will be made to the music event organizer. This is an app for ordering drinks at a distance to avoid queues at the bar.

When the drink is ready and there are no people waiting at the bar before him, the guest gets a notification on his phone to pick up the drinks. The guest steps outside his circle and stops hearing any sound on his headphones. He will walk on the one-way pathways to the bar and pick up his drinks there. He walks back and as soon as he steps into the island, he starts hearing music again.

A suggestion for the music event organizer would be to install a big green or red light near the toilets. The light is green when there are toilets available and the light is red when all toilets are occupied.

When the music event ends, the music will stop. Guests put off their headphones and personnel will collect the headphone at the island and give the deposit back. The personnel going to the islands prevent a queue at the exit.

Terrain map

Exp sketch v2.jpg

Above is a picture of how the terrain could look like. There will be dance islands with a diameter of 3 meters. This way 2 persons can dance freely in their dance islands. A suggestion for the music event organizer is to use (luminous) tape or spray to indicate the circle. At the two places where guests are allowed to enter their dance island the name of their island is marked on the ground (e.g. A1 on the top and left pathway). A decision has been made to group the dance islands in groups of 4 with 1.5 meters in between the islands to save space. In between the groups of islands there will be 3 meter pathways to make sure people are guaranteed to have 1.5 meters distance.

Detailed description of the technical aspects

Distance measurement

It is needed to be able to measure the distance between each headphone and the center of the island that the headphone belongs to. To accomplish this Ultra WideBand (UWB) transceiver will be used, one on every headphone and island center. Using ultra wideband to measure distance can lead to an accuracy of around 10 cm, UWB also will not suffer from interference from the FM system already used by the silent disco system to transmit music. [20] Multiple ways of measuring the distance exist, the two that would make sense for our use case are by measuring the time of arrival or the round trip time of a transmission between a headphone and the island center.[21] From this time the distance between the two can be calculated, since the propagation time of transmission through the air is a constant. To measure the time of arrival, one transceiver would transmit to all headphones the time of transmission, each headphone would compare this to the time of arrival. Such calculation would require a synchronized clock between the two which is not available in our case. Thus calculating the round trip time: the headphones poll the island sensor to which the island's center responds. By comparing the time from the transmission of the poll request and the island's center response, the RTT and thus the distance to the island's center can be calculated. If no response is received from the island within a certain threshold it is possible to assume that the headphone is too far away and thus still outside of the boundaries of the island. RTT measuring introduces more room for error however due to the time taken to handle a message weighing twice as much when compared to TOA measuring. Controlling this process and performing the computations necessary can be done by a microcontroller, of which the ATmega328 is the model assumed here.

Sequence diagram depicting communication for distance measurement.

There are multiple headphones to each island and multiple islands to each event. It is therefore necessary that a headphone sensor’s poll request is responded to by the right island’s sensor and that an island sensor’s poll acknowledgement is also handled by the correct headphone sensor. Therefore each island and headphone should be identifiable by a unique identifying number. Polling requests will be accompanied by the sending headphone’s ID and the accompanying island’s ID, the same holds for polling acknowledgements. A device will only handle a received transmission if their ID matches up to the ID in a transmission, be it a headphone listening for an acknowledgement or an island's center listening for a polling request. Therefore it is ensured that communication between sensors is only between the intended sensors, it can't happen that the wrong island responds to a polling request or that a polling acknowledgement is handled by the wrong headphone.

Class diagram

Headphone Behavior

The headphone has only two real states, silent or playing music. How this state is decided is depicted in the following State Diagram.

State diagram for headphones

The sequence of activities for a headphone between turning on and turning off is depicted in the following activity diagram. Firstly the device will boot up, the program will be loaded and sensors started up, after this the headphone must be paired to an island beacon. After the headphone is paired it will continuously measure the distance to the island beacon, depending on the result of this measurement the music will be either turned on or off. The headphone will endlessly loop until it is turned off.

Activity diagram depicting headphone’s behavior

Battery Life

Due to the nature of the product, it is being used whilst moving around, albeit limited to within an island and being an attachment to existing headphones. Our solution must be powered by battery, being powered by the same battery as the headphones is the most practical way to accomplish this. The power drain of our solution must therefore not be high enough to diminish the battery life of a headphone to the point where it is unusable for events. Following is an estimation of the impact our addition will have on a headphone’s battery life. The RF-309 headphones on which our addition is based contains a 500mAh lipo battery, which gives for a battery life of up to 10 hours, therefore the headphone is estimated to have around a 50mA current draw.

The microcontroller used to control our solution has two main modes, active and idle mode with a current consumption of approximately 1.5 mA and 0.25 mA respectively.[22] Depending on if the headphone is communicating with the beacon or not it is in one of those modes. Without testing providing a definite estimation of what percentage of usage time will be spent in idle mode is not possible. However, whatever this percentage is, it is insignificant compared to the headphones that the impact on battery life is not significant.

The UWB transceiver used to communicate with the beacon also has multiple modes, a sleep mode with a 550 nA current consumption and an idle mode with a 13.4 mA current consumption. Again being used whilst not communicating and whilst communicating respectively. Here the percentage of time spent in active mode is more relevant. [23] However, as no meaningful estimate can be provided the worst case will be assumed which is that the chips are in active mode 100% of the time. In this case the power draw is thus approximately 65 mA, which results in a battery life of approximately 7 hours and 41 minutes. Enough to be used for the duration of an event.

Input from stakeholders

This section will deal with the feedback that was received from all stakeholders on the dance island idea.


First of all, the most direct users of the product are guests at festivals and concerts. In a first survey amongst adolescents, it was found that it is often possible to keep sufficient distance to other attendees at events during COVID-19. However, the majority confessed that they usually do not actively and consciously keep distance from others. Therefore, it was also asked whether they would feel comfortable being tracked. 75% of the respondents answered that they would find tracking a good idea if it would enable them to dance and move freely. In the second survey, the concrete plan was presented to the adolescents. Approximately 80% of the respondents would like to attend an event at which you can move freely while your movements are tracked by your headphones if this allows for dancing. Moreover, they agreed that pausing the music would absolutely encourage them to remain in their circle. Finally, usage of this technology means extra costs for the music event organization, which will probably be partly compensated by raising the ticket prizes. Therefore, it was asked to attendees whether they would be willing to pay an extra 5 to 10 euros for enabling dancing events in COVID-19 times. 70% of the respondents answered that this would not be a problem for them.


Secondly, a second group of stakeholders for whom a lot is at stake is the music event organizers. The concrete plan was sent to a lot of music event organizers and other music event hosters. Although all these companies were extremely busy with the new measures and their consequences, we received some valuable input. Many reacted that the current situation obviously does not even allow for any events, which makes it hard to imagine how this plan would work out in practice. Firstly, all parties reacted enthusiastically. They long for dancing events! If it works well and everything is approved by all authorities, many said that they would be open to try it.

Another frequent reaction from the organizers was that it has to be affordable. The organizers have to deal with more costs and working hours. In the business plan it will be explained how to make events with this tool viable. Thirdly, a music event organization addressed a problem that must be paid attention to: in an earlier version of the idea the dance islands were designed for 2, 4 or 6 people from one household. A music event organizer confirmed that groups that attend festivals are rarely from the same household. In the catering industry the same problem dominated over these past months. There are many groups of friends, who do not live together, that fake that they are from the same household. The catering industry is not allowed to check this and this is thus tolerated. Moreover, it is not their responsibility, but of the customer. What a table at a restaurant distinguishes from a dance island is that it is possible to keep 1.5 meters distance at a table (if you report this in advance when making a reservation), which is not the case on a dance island. The dance islands are designed in such a way to simulate a music event environment; there is enough space to move freely, but not to keep sufficient distance. To this end, it is important that all island-members are from the same household. It would be morally unjustified to stimulate friends to forge into being housemates. On top of that, if the measures allow friends to go to festivals together without keeping 1.5 meter distance this gadget is obviously useless. Based on this input, it was decided to reduce the maximum number of people for an island to 2 instead of 6.


Thirdly, the direct customers of the hypothetical company are the headphones rental companies. Via phone calls and email correspondence the feasibility of the proposed solution was discussed. The implementation of the product would come at an additional cost almost doubling the prize of the base headphones. Even with this cost however our modification is still generally seen as worth it. If the modified headphones are actually necessary for holding dancing events and widely accepted by both users and stakeholders, the demand for the headphones would be significant enough to make the additional cost worth it. Some of these additional costs must however be carried over into an increased rental cost for the music event organizers, which might have consequences for the ticket prices. It would also help greatly if our modification of the headphones could be undone as soon as the COVID-19 crisis is over. If the headphones could be restored to their original functionality the risk would be significantly smaller for the rental companies. This could also relieve the financial strain due to the sensors used in our solution still keeping a percentage of their value. In conclusion, if governmental parties would be willing to tolerate dancing events with the headphones with trackers and there would be a demand for such parties among customers, then headphone rental companies have faith in the feasibility of the product.


Before this product could be introduced on the market, it must be approved by several governmental parties. We contacted the municipality of Eindhoven, the KVK Coronaloket, the safety region of Brabant Zuidoost, the RIVM and the following political parties: VVD, D66, CDA, Groenlinks, PvdA and the SP. They all had the same message: they appreciate it that we are looking into innovative solutions to help the event sector and its customers. Furthermore, they noticed that the idea looked solid. However, all said that they could not promise anything due to the unpredictability of the infectious virus. For instance, we asked the municipality whether an experiment could be conducted in Eindhoven when the virus is under control. They could not promise us anything because of the uncertainty and their dependency on other parties, such as the safety regions and RIVM. However, we are confident that an experiment will be allowed as soon as measures are loosened and that this will contribute to persuading the right parties to abolish the seating rule. Finally, it was hard to find out which parties exactly should approve our tool as all of them gave us the runaround.


Lastly, research was done into investments. Several potential investors, such as Brabant startup fonds and investors at the TU/e, were approached to ask them whether they would hypothetically be interested in investing in this product. Moreover, information was collected on (corona) start-up challenges. Unfortunately, hardly no reaction was received from these parties. Therefore, it is decided that the first investment will come from the company founders themselves and it is assumed that after a successful experiment it would be easier to find investors.

Further considerations

The development of this product requires some more depthly thinking about the pros and cons of this technology and about possible problems that might come up when implementing it.

The advantages for the users have been described above. The social distancing gadget will make standing events possible again in times in which COVID-19 is amongst us, which means that customers can have entertainment, while music event organizers and artists profit from this.

Not only the advantages, but also the ethical disadvantages must be paid attention to. Obviously, this tool only gives the desired result if every visitor on the terrain carries a headphone. As a consequence, each visitor must remain within his or her circle as much as possible. This means that someone who does not want to be monitored all the time, cannot be admitted to the festival terrain. So customers have no choice but to compromise on wearing this gadget, otherwise they will be excluded from the event. It can be argued that this is not entirely ethically neat. However, this would be the only way to make (dancing) events fully corona-proof (with of course extra measures for hygiene). Therefore, from the current situation in which dancing is not possible at all, this tool improves the situation by making dancing possible again for people who are willing to be monitored. The second survey shows that more than 3 out of 4 respondents are willing to wear headphones that monitor their movement. [11]


Besides the ethical considerations, some practical things must also be paid attention to.

Firstly, how to make sure that attendees do not switch headphones and this way switch islands? The goal of the dance islands and the distance in between these islands is that households do not mix up. All headphones are coupled to a specific reference point. This way it can be verified at the exit whether you have the right headphones. By asking a deposit of 10 euros at the entrance and checking whether the right headphone is handed in, switching headphones will hopefully be reduced. Furthermore, security will of course keep an eye on the headphones and will intervene if they see attendees exchange headphones.


Also to make sure that customers do not remove the tracker, it will be assembled in the headphones. When going to a music event the user wants to hear the music so the tracker will be part of the deal. The expectation is that attendees will not mess with their headphones as they risk losing their music. Also, another one is that the tracker on the headphones will give a less anxious feeling of 'Big Brother is watching you' compared to the tracker being around your wrist, as you can take off your headphones when going to the bar or toilet. The deposit that is charged on the headphones will also restrain tampering with the tracker. Moreover, the reference point in the middle of the island should also not be easily tampered with. This issue is fixed, since removing the reference point means it would not get power and therefore the user will not hear music again.

Regarding the enforcement of the distance at the pathways: in the Walkthrough section some suggestions are made to prevent queue forming at the bar and toilet. However this product focuses on making sure that enough distance is kept between dance islands while dancing. Security is still needed to enforce distance outside the dance islands.

Taking the scale of events organized with our product in consideration: suppose that the experiment is successful, the seating rule gets abolished when using our product and the business is going great. Then a next step could be to scale up events. Possibly to change the maximum number of people that are allowed at events.

However, it is first needed to change the seating rule. If the seating rule cannot be changed then it could be an option to talk with governments in other countries and see if it is possible to operate there. Also if the product would be successful in the Netherlands, it is still possible to go abroad.

Taking one step back. Before changing the seating rule, permission from the local authorities is needed to organize the experiment. At the moment of writing, October 2020, it remains unclear when this is possible again. Therefore it could again be an option to get permission in another country. Furthermore, at the lowest risk level, the seating rule does not apply. [10] However, we want to make sure our product is possible at the three lowest risk levels (watch full, worrisome and serious)


To conduct the experiment an music event organizer is needed. We had contact with several music venues and music event organizations and they were very enthusiastic. However, we did not get any final approval, since they first want to know whether permission will be granted from the local authorities. Therefore, it should be arranged to get an music event organizer to organize the event with our product.

Experiment plan

Make dancing possible again. That is the goal, but how to achieve that? Currently it is mandatory for food and beverage occasions to assign the guest to a fixed seat at a table or at the bar [4] . This also includes music venues and festivals. By conducting an experiment it is desirable to show the Dutch government that using our product it is possible to safely dance at music venues and festivals again and convince the government to change the seating rule.

Getting permission

To organize the experiment, we need an exemption from the municipality. We contacted multiple parties: the municipality of Eindhoven (Gemeente Eindhoven), the safety region of the southeast of Noord-Brabant (Veiligheidsregio Brabant Zuidoost, VRBZO) and the Dutch government (Rijksoverheid). The VRBZO told us we need to get an exemption of the emergency ordinance from the municipality, but with the stricter measures that were introduced on the 13th of October by the Dutch government [24] it became impossible to get such an exemption. By the measures that were announced on the 13th of October all food and beverage outlets had to close and all events were forbidden.


When the measures will be loosened such that events are allowed again, the municipality might give an exemption to the emergency ordinance. Unfortunately nobody knows when the measures will be loosened and we did not get an answer to what the exact criteria are to get such an exemption. However, Finally Fiesta, a festival with fixed seats where dancing near the seat was possible, received an exemption from the municipality of Alkmaar. With our product we think it is possible to organize music events in a more safe and responsible way than Finally Fiesta. Therefore it is realistic to think this experiment will get permission as well.


Our initial plan was to organize a small dancing event (with a maximum of 200 people) at a music venue or an outdoor location. The exact number of attendees could be aligned with the municipality. Furthermore, an agreement with an music event organizer is needed to perform the experiment at their terrain. Due to the strict measures a music venue we talked to said they first wanted to know what the municipality says before they commit to the experiment.

Hypothesis

As can be seen in the results from the survey [11] 17 out of 21 attendees that went to an event during COVID-19 could keep sufficient distance to other attendees. However, only 5 out 21 respondents said they actually actively keep this distance. It was concluded from this that just common sense is not enough to make sure that attendees stay at a safe distance and that extra extra measures are necessary at a festival terrain. The results from the survey also showed that attendees are willing to wear headphones that track their movement if that makes dancing possible. Additionally, respondents endorse that they will be stimulated to stay in their circles if the music will be paused when crossing the lines. From the input that was received from attendees and stakeholders it became clear that it has appeared to be very complicated for attendees to follow the signing and to respect the distancing rules at toilets and bars. Therefore, the following hypothesis is formulated: Participants will stay on their dance islands, except when they want a drink or need to go to the toilet. It is expected that participants will violate the walking routes and have a hard time keeping sufficient distance from other households outside of the islands on the pathways and at the bar and toilets.

Discussion

A disadvantage of this experiment is that it is a controlled environment. Because of safety, it is prefered to have more security available, but then people might start behaving differently. Also the average person that is willing to participate in this experiment might behave differently than the average person that will visit events with our technology in the future.

Outcomes

If the experiment would actually take place, then the outcomes will be shared and evaluated with the music event organizer, the municipality of Eindhoven and safety region Brabant Zuid-Oost. If everything went right and the attendees and local authorities are satisfied, these results will be used to introduce the product nationally to the academic world and the music venue and festival industry. Depending on their reaction, it will be proposed to the government to allow standing events with this product.

Business plan

Executive Summary

Problem Summary

There are three problems that silent disco rental companies face that we could help with. We would make dancing possible again at a music event. Also, we deal with the financial part of those companies. Lastly, we deal with the COVID-19 regulation problem of a music event that has been enforced by the government.


Solution Summary

Social DistDancing is our company name created by 5 students. We make sure that people keep the distance by assigning two people in a circle, called a dance island so that the circle can be 1.5 meters away from other circles. Also, we deal with the uncertainty regarding COVID-19 by making sure that our add-on(extra sensors) on the headphones can be undone. And, we conducted interviews with authorities and music event organizers and did surveys with users.


Why Us?

Social DistDancing has considered both the technical part of our product and the human factor which can affect the user-friendliness. The technical part is done by specific diagrams aided by research on sensors. And the practical implications have been researched through multiple interviews, conversations and surveys. Also, our ultimate ambition is to see when people can relish dancing at a music event place again which brings a positive effect on their mental health as well. [25]And this desire leads to the competent development of our product.


Forecast

A region’s risk level is determined by the government, GGD, RIVM and safety regions.[26] Currently, the risk level of COVID-19 varies from level 2 to level 4. Once this risk level is decreased to level 1 or 2 and the regulation on COVID-19 is loosened, Social DistDancing plans to rent this technology out to customers. Yet, we will aim to perform a test phase from January in 2021, if the COVID-19 crisis allows this. During this test phase, Social DistDancing could gain extra assessments from music event visitors or our customers and adjust details for an actual demonstration in May or June. We aim to sell our idea to headphone rental companies. Also, if COVID-19 is over that is when we are not obliged to keep 1.5 meters from each other, Social DistDancing gives an option for our customer to detach sensors from the headphone. And then sell the sensors or rent the headphones as before. So there would not be much loss for all involved parties.


Problem & Solution

Problem Worth Solving

In the problem summary section, three problems are briefly mentioned that we would solve for our customers. The first problem is making the dancing activity possible again at a music event. To achieve this goal, our company must solve how to make dancing possible while following the government's guideline on COVID-19, specifically sticking to social distancing. Moreover, we should design our product such that people can use it in a natural atmosphere while respecting social distancing. The second one is dealing with a financial part of business stakeholders. To compensate for the loss caused by COVID-19, Social DistDancing would like to offer this product so that headphone rental companies could expect a profit by renting it to music festivals. Although the net profit including the loss of the headphone rental companies might be lower than their goals, it has an added value by using our product.The added value is such that vitalizing a music event by making dancing possible in the long term. Also, we would like to work on the uncertainty problem of this business when COVID-19 is over. That is when the attached sensors of the headphone become not desired anymore. The last one is resolving the regulation of the government on a music event. As the second wave of COVID-19 has appeared, the decision has been tightly made that it is not possible to host public music events in general in the Netherlands.


Our Solution

Our solution for solving the problem is as follows. For a detailed solution, please have a look at #Detailed_description_of_idea. We first create dance islands with a diameter of 3 meters and assign two people on the same island. The sizes of the dance islands would be big enough considering the minimum dancing movement range which is 0.5 - 0.9 square meters[27]. A distance of 1.5 meters will be maintained between islands. But a guest does not need to keep a distance inside the island because we assume people from the same group are from the same household. The distance of a headphone from this beacon is constantly measured. When a person goes out of the circle, then the ultra-wideband sensor (UWB) inside the headphone and the beacon would recognize that and send a warning to the staff. In this case, the uniqueness of our product would be scalability and an ability to restrict the behaviour of the crowd in a natural way. Since we will know how many people would come as a group and already know the size of dancing islands, it is handy to fit the size in the area of any festival venues. Also, if we would allow guests as an individual without assigning them on an island, it would be difficult to control their behaviours.[28] And they would feel less responsibility to keep the distance with each other. In order to reduce the expenses of our customers, Social DistDancing would like to adapt our technology to the original headphones of rental companies instead of making our own headphones. Also, we deal with uncertainty. That is the uncertainty coming from when silent disco headphones rental companies do not need the extra sensors such as UWB anymore after COVID-19 is diminished or disappeared. So that people are not obliged to keep social distancing. In this case, we make sure that our extra sensors on the headphones can be undone. There are two options then. First, the companies could keep those sensors just in case there might be a third or fourth wave in the future within 5 years. The other option is selling those sensors. Regardless of those options, Social DistDancing uses sensors with proper quality from original manufactures. In this way, customers could re-use or sell them and do not dissipate the cost. Furthermore, in order to deal with the regulation problem on a music event, Social DistDancing has conducted interviews and contacted people who are related to opening festivals such as organizers and authorities. Also, we did several surveys to meet the music event visitor’s needs as well. For a detailed response, please have a look at #Stakeholders.

Target Market

Market Summary

Our main target customers are silent disco headphone rental companies in the Netherlands. There are around 70 companies. Also, the median of the revenue is $506,000. However, the detailed explanation is as follows.

Market Size & Segments

Our main target customer is a silent disco headphone rental company in the Netherlands. Social DistDancing first would like to sell our technology in the Netherlands, and then expand our business range to a global market once the size of the business gets bigger. The size of music events using headphones is huge in the Netherlands. One example that can show the number of demands of headphones is the Lowlands festival. This is the world’s biggest silent disco. With the number of headphones supplied, there have been 10000 headphones in 2017, 20000 headphones in 2018 and 30000 headphones in 2019. [29] Also, Social DistDancing has searched the number of headphone rental service companies to figure out the market size in the Netherlands. There are approximately 63 headphone rental service companies in the Netherlands. Doing research on the revenue of this industry was done by a specific business website. [30] The range of research has been done by 8 silent disco organizer/rental companies where 1 company is in the Netherlands, others are in Australia and the UK. There was a limit to know the revenue of large samples. Therefore, Social DistDancing included research about other countries' cases as well. The revenue varies from $192,000 to $5 Million. With the population size of 8, the median is calculated as $506,000.


Competition

Current Alternatives

There are four alternatives to our product. A coronaproof party suit with a helmet A wristband that detects a distance to other people and gives a signal A platform A table with fixed seats

First, there is Micrashell. This is a coronaproof party suit with a helmet.[31] This product is equipped with LED, sensors, speaker, camera and resonator system. Secondly, there is a wristband that can detect a distance and give a signal.[32]

Thirdly there is a platform where 5 people from the same household can go on.[33] And the distance between platforms is 6 feet which are approximately 1.8 meters. This was implemented in August at Virgin Money Unity Arena in Newcastle of England. And 2500 tickets were sold out in minutes.

Lastly, there is a table with fixed seats. According to Dutch regulations, it is allowed to organize a small scale festival where every visitor has a fixed seat where he/she can eat and drink and where the visitor is allowed to dance next to the table. Finally, Fiesta, a festival that took place on the weekend of 7 till 9 August 2020 in Alkmaar, is an example of this option. There were two shifts per day with 250 people per shift. That meant a total of 1500 tickets were sold. [34].

The Finally Fiesta event [35]

“We have three-meter pathways with one-way traffic”, Mechielsen said. The tables are at least 1.5 meters apart and in between the tables, people can walk to go to the toilet or the bar.


Our Advantages

Social DistDancing would like to introduce our advantages to each alternative.

Micrashell has equipped several sensors, cameras and some technology systems. For a good quality camera and speaker, it would already cost a lot of money for only one suit. Our product is more cost-effective since Social DistDancing only needs one external sensor on an existing headphone. Also, Social DistDancing would assume wearing the suit would not be user friendly since there are some statistics that people who find wearing a mask is already burdensome. [36]Although the research is limited to Americans, Social DistDancing could assume it happens to the Netherlands.

The wristband would not be ideal for a festival. There are two reasons. First, people tend to lose control of their behaviors more in a bigger crowd than a smaller sized group. Our product has subgroups inside the crowd which leads to better control on people to make them keep the distance. The last reason is people can easily ignore the subtle LED/vibration/sound indication in a noisy environment and that indication comes out when they do not keep the distance.[37] Our product makes use of a headphone which enables a natural controlling on people by stopping the music.

The platform would not be ideal for a bigger scaled festival or indoor music event. If the festival is on a huge scale, then people who are far away from the stage would not enjoy the music as the people who are close to the stage. Also, there are way fewer people for an indoor music event unless it is an exceptionally huge dome or arena.Furthermore, one of the music venues we talked to, the company has to hire people to build up the platform for those fewer people and it might be take a lot of time and manpower to build the platform and reuse the material. With these advantages over those three alternatives, Social DistDancing believes our product is strongly competitive.

Social DistDancing is also better than the option with a table and fixed seats. People at a music festival like to have fun and do not want to constantly check whether they are close to their table. They can easily forget when they are having a good time. Finally Fiesta hired ladies with water guns that sprayed visitors when they did not respect the distance rule. They also spoke to visitors in a “playful” way with 4 volunteers and 2 security guards. In the evening there were 4 extra security guards, organizer Mechielsen says. With our product, the guests do not have to constantly think about the distance and less security or volunteers are needed. Our product does that job for them!



Execution

Marketing & Sales

As defined above our target market is rental companies of silent disco headphones. To reach those companies advertisement needs to be done. This can be done in various ways, for example via mailing the companies ourselves. Social DistDancing will try to contact many companies who rent out these headphones, tell them about the idea Social DistDancing has and try to convince them of the goal the company aims for. This is possible because there are around 70 rental companies, so this can easily be done via email. These marketing campaigns will be directed to the companies that are in this business. Furthermore, when the company is launched Social DistDancing also assumes that word-of-mouth marketing will take place in this branch. By conducting the experiment, Social DistDancing will also get publicity on the news for example. At the end of the line the event sector will use our product the most. When the event branch likes the idea, which Social DistDancing already has received some feedback on, they will probably order more Social DistDancing headphones which ultimately leads to more sales for us. The music event branch wants to organize events again, this is seen in multiple stakeholder interviews[11] . So, the music event branch will demand the Social DistDancing products from the rental companies. As can be imagined this will likely increase the chance that rental companies want to do business with Social DistDancing.

Position of our company

The COVID-19 crisis started in the beginning of March in 2020. In the Netherlands events are only allowed when the visitors have a fixed seat assigned. Social DistDancing wants to change this in making dancing allowed and manageable for the organizers. So, the market Social DistDancing operates in is fairly new, which gives the company a good position in the market. We are the first company with this idea which also increases the position of the company. As stated in the competition part our product has many advantages over the alternatives. The goal of the company is to launch as fast as possible, our aim is to launch our company in the beginning of May. The research and test phase should be finished by then. The COVID-19 crisis is an uncertain time. How long it stays is uncertain and to reduce the risk it is important to launch as early as possible.

Pricing

The normal price margin for normal growth is around 5%. However, the aim is to go higher with our price margin. This is preferable for a company like us because Social DistDancing is a “hype company”. Meaning that Social DistDancing will rise fast and sadly die out when the covid-19 crisis is solved. To maintain enough profit the prices will be higher than the normal 5% on the costs. The profit margin Social DistDancing will use is 15%. This is possible because the company is one of a kind in its field. As explained in the sections, competition and position of the company, we have a stronger position than an average company. Rental companies already responded well to our design and although the costs for them would be high they responded that the investment is worth it for them[11] . This foreshadows a good future for the company. More detail about the exact prices can be found in the financial plan at the end of the business plan.


Public relations

As a team from Eindhoven University of Technology, Social DistDancing benefits from being in a great position. Companies are more inclined to talk to us due to the fact that our university is a well known establishment in the Netherlands. It is easier to get a prominent review from professors who are well known in the scientific world as well. This can strengthen our position in the market if we get approval of a university as ours. Furthermore, contact with the event branch and rental companies is already made[11] . Many responded enthusiastically about the idea. These relationships are good for the company, they could be our test cases to find out if this is a healthy business and that the company can make profit selling these tracking devices to the rental companies. This can all be done before the big launch resulting in lowering the risk of losing capital.


Operations

In the startup phase of the company we will do as much as possible ourselves. Social DistDancing can rent a van from one of the owners and will deliver the products ourselves in the startup phase. Later on we might want to outsource the delivering service. Same goes for storage, when the company grows bigger it is possible to rent a warehouse.

Sourcing and fulfillment

The individual components will be sent to SocialDistDancing from various places around the world. There are three main companies where the components will come from. The sensor DWM1000 will be bought from semiconductorstore.com. Furthermore, the microprocessor will be bought from the company AVNET. The assembly of the parts will be done by PCBcart. The assembly of the product to the headphone will be done by us. These companies are trustworthy and quality of the components are guaranteed. The products can be bought in bulk which lowers the price. However, first the precise demand needs to be established and a test phase must be held to establish this.

Technology

The product is an add-on device for silent disco headphones to track attendees of an event. The silent disco headphone that is used the most is the RF-309 Headphone. The events could differ from large events to small events and outdoor to indoor. The technique is scalable so when the terrain is large enough more islands can be made. The technique measures the distance from a reference point, this is called the beacon. This measurement is done via ultrawideband which is accurate enough to measure the distance that Social DistDancing prefers, scalable for short distances. The processing of the data is done by an ATMEGA328. This is a small microprocessor meaning that it can be hidden nicely on the side of the headphone. These two ultra wideband sensors, one at the beacon and one on the headphone, the receiver, will continuously communicate with each other measuring the distance from the beacon to the headphone. When a visitor of the event exits his or her area the music will be paused at the headphone. The visitor can resume listening to the music only when he or she returns to the area he or she should be in. The microprocessor will give a signal and short circuit the music, this will result in pausing the music. The idea is that visitors are actively reminded to adhere to the rules. The rules, being, staying in your designated area. When investors want more details on how it works exactly they can contact us. When both parties come to an agreement the technique can be explained more in detail. At this moment the precise working is company secret.



Milestones

The major milestone is to start testing the product by conducting the experiment as soon as possible. The estimation is made that this is in January 2021, if the COVID-19 crisis allows this. The test phase will then start to establish if the product will work in a real life setting. The aim to start on a larger scale is in the beginning of May. When, in the process, Social DistDancing finds out this can be realized earlier this deadline will be moved forward. Social DistDancing wants to be ready before the festival season spring begins so we can utilize this season the most because most of the music events are given in the spring and summer. Other notable milestones are finding investors and the first rental company who wants to work with us. After mailing a lot of rental companies, the first potential customers are already found. This is already a great milestone for the company because tests can already be done to find out how profitable this will tend to be. Furthermore, participating in innovation challenges and winning them are milestones the company is hoping for. To get more investments winning prize money is a goal.

Key Metrics

The key metric that will be followed is how much profit there will be made per year. Another key metric is how many companies Social DistDancing is working with. It is a good measurement to see how healthy the company is. The aim is to order in two batches from the manufacturers. First for the test phase, where we can establish how healthy the company is and how well the technology works. In the second phase a large amount of components will be ordered. From the test phase it is predicted how many components are needed to get the company through the spring and summer season, for now this is assumed to be 2000 headphones. In the spring and summer most of the events, in a year, are held. That is why Social DistDancing choses to launch at that moment. There could be a third phase when the COVID-19 crisis is not over yet. If this is the case the second phase will be repeated until the crisis is over. The technique is usable outdoors and also indoors. So, in the winter the company can continue selling the products.

Key assumptions and risks

The biggest assumption the company takes is also the biggest risk. It is about the COVID-19 crisis. The company is based on this crisis and the problem that there is no good alternative to organize events where dancing is allowed. So, there was an assumption made that the crisis stays for at least until the end of the summer of 2021. The risk that comes with that is that Social DistDancing can never be certain if this would be the case, the future cannot be predicted. So, when the crisis stops before the beginning of May our company will have no market resulting in not being able to sell the product. The costs that are at that moment already made are dependent on when the crisis ends. If the crisis ends early on in December the loss will be minimal, the test phase has not even been started at that point. However, if the pandemic stops just before May the loss will be bigger, the components are already ordered and assembled. The second assumption that Social DistDancing made is the fact that the government will not allow large events where the distance rule does not apply. We assume this will be banned until the end of the summer of 2021. If the 1.5-meter rule is abolished then the product will no longer be of use. However, it is assumed that in the spring of 2021 larger groups can attend events but still need to keep 1.5 meters distance from each other. The third assumption is that the authorities will approve our experiment and will change the seating rule in case people can safely dance i.e. with our product. When we contacted the government, Kamer van Koophandel, municipality of Eindhoven and the safety region Brabant Zuidoost in October 2020 it was however not possible to get any information on how realistic it would be that the authorities will give us permission for an experiment and whether they will possibly change the seating rule. The last assumption is that music event organizers have made a lot of loss during the pandemic and they are eager to try new ideas. This assumption, however, is almost a certainty with all the feedback from the different stakeholders.

Company

Team

The team consists of 5 students from the university of technology in Eindhoven. Social DistDancing is a multidisciplinary team with majors in Biomedical Engineering, Computer Science and Engineering and Psychology & Technology. This gives us a big advantage because we can work simultaneously on different aspects of the problem. This results in fast results and letting every team member excel in their specialty. The structure of the team is that every team member is equal.

We are a young team full of energy and a drive to tackle problems. This makes us an energetic and modern company. The character of the company is open. We are always open for feedback and easy to work with. We easily adapt ourselves to new partners which benefits us in maintaining good relationships with the companies we work with.

Advisors

We are advised by a team consisting of two professors from the University of technology in Eindhoven. There are weekly meetings on Monday and in these meetings the process is discussed and they guide us through the process of setting up this business.

They are not our only advisors; we also got some feedback from multiple companies and music event organizers. They guided us through some problems and came up with ideas where we as a team were stuck. Furthermore, a rental company came up with our final idea, the idea of making an add-on system for the headphones. This way we could tackle the problem when the COVID-19 crisis would end. This being, if the crisis ended we are out of business. With this small change investors can invest in us with less risk which results in more investors. They could store away the device for the next similar situation.

Mission statement

The main goal of this business is to make dancing possible in the event sector. The rules have changed since COVID-19. To make events possible the government decided that all the visitors have to stay at their table and have a fixed seat assigned to them. This is to reduce movement of the visitors. Sitting at a party is less fun in our view, so Social DistDancing wants to change this. Furthermore, this view is shared with many music event organizers and visitors after the research we have done.

Slogan

No standing, only dancing!

Business structure

The company structure is a general partnership. Everyone puts in work equally, the same goes for the investments done into the company. Social DistDancing needs to be registered in the Ducth Chamber of Commerce KVK. Social DistDancing will also work with investors and make them part of the business. They can give advice where needed and can make decisions with the owners regarding next steps. This is the case when Social DistDancing stays for another year, in the first year we mainly do everything ourselves.

Location

The company is located in Eindhoven. This is a great location for our business because Eindhoven is seen as the technology capital of the Netherlands. The district we operate in is called Brainport Eindhoven. Brainport Eindhoven is a collective of companies who strive to innovate and make the future better, safer and cleaner. This is accomplished with technology playing a key role. The innovative strength of Brainport Eindhoven is that they work with multidisciplinary teams to reach goals. This is in line with our goal and our way of working and thinking. Companies and the university work together. We as a beginning company can see the benefits of such location and mentality. For example, the process of working with various music organizers. They did not hesitate to work with us to reach our goal. Especially in times of COVID-19, Brainport Eindhoven searches to help each other get through this time together. This is the main reason why this location is so good for a company like us.

Financial plan

To start the company, we first need to register at the Kamer Van Koophandel (KVK). This will cost the company 50 euros[38]. This is paid for by the owners of SocialDistDancing. Firstly there needs to be an experiment. This experiment is to check whether the product works as expected and if stakeholders like the idea. Stakeholders already responded positively about the product; however, they have never seen it work in real life. The aim for this experiment is to test with 200 visitors, so 200 headphones are needed for this experiment. The full explanation of the experiment can be found in the experiment plan. The experiment will be financed with investment from the owners. The cost to produce the add-on for the headphones with the accompanying beacons is €4577. It is decided that the team uses loans or gifts from family and our own money to cover the costs of this experiment. The headphones used in the experiment can be obtained via the stakeholders. They already agreed that this was possible. The distribution of the experiment is done by us. One of the company owners has a delivery van that can be used in the first year of the company. If needed this can be expanded to a longer period. This way distribution can be done by us. If the experiment is a success Social DistDancing wants to scale up. After the experiment we can show to investors that the product is a success. Stakeholders are even more excited and the local authorities see that it is possible to set up a event, where dancing is allowed, in a safe way. So, an assumption is made that investors would like this idea and would want to invest in us. After which we can scale up and make the company ready for the spring.

An investor that can be looked into is Brabant startup fonds. The board already contacted them, however they did not respond yet. Brabant startup fonds invests in innovative companies who are in the beginning stages. Furthermore, the company could contact stakeholders if they are interested in investing in us. Of course when a rental company decides to invest in us they will get products after they are produced. This way they have an advantage over other rental companies. They would be the first rental companies who have these headphones and have a discount on the price if they order in advance.

The first year we will store everything in the homes of the owners. The delivery is also done by the owners to minimize the costs. When the COVID-19 crisis stays for a longer period, it is possible to scale up even more. One can think about renting a warehouse to store products. Furthermore, a delivery employee can be hired to receive the headphones from the rental companies and bring the products back to the rental companies. This can also be done by a third party, one example could be bol.com. Which route will be chosen is dependent on the investors choice. To have the delivery done by ourselves without a third party is better. So, in all likelihood this route will be chosen.

When measures are loosened, in a way music events are possible like it was before the COVID-19 crisis, the company will probably stop. So, that will probably be the end of Social DistDancing. The add-on will be removed from the headphone and the rental companies can sell or store it away for later use.

Marketing will not cost us anything except time. The marketing strategy that is chosen is just by mailing the companies. There are approximately 70 rental companies in the Netherlands. This can be overseen by mailing each company. Making advertisements on social media or on television is for our product not optimal. We want to direct the marketing directly to the customers of our product.

At last a website needs to be made to display our information. Also there needs to be a way to make online ordering possible or to make a quotation. We will make a website via jouwweb.nl this will cost 8 euro per month. This ensures that the website is safe to use and online payment options are included with this service, online payment options like IDeal.



Price

Standard package


The standard package consists of products for an island for two people. The costs of the materials of a standard package are €45,77. So, the total costs will be €45,77 euro excluding delivery cost. We have chosen for a profit margin of 15%. This leaves us at a selling price of €52,6355 rounded to €54 excluding delivery costs. So, this leaves us with a gross profit of €8,23 per standard package.

We recommend using these standard packages. As of this moment two people who are not from one household can come close to each other when going to events, for example girlfriend and boyfriend Cite error: Invalid <ref> tag; invalid names, e.g. too many. So, our recommendation is to adhere to those rules and use the standard packages. However, it is up to the customers if they want to adhere to these rules. The individual headphones and beacons can also be bought.

Individual headphone

The costs for an individual headphone are €15,46. The profit margin on this product is 15%. This makes the selling price €17,80 excluding delivery costs, leaving us with a gross profit of €2,34 per headphone. To scale up the island instructions are given on how to do that by the owners. The code has to be changed by a single digit. In other words the beacon needs to be connected to more headphones.

Individual beacon

Individual beacons can be bought too. The cost of an individual beacon is €14,58. Adding the profit margin of 15% makes a selling price of €16,80 excluding delivery cost. This leaves a gross profit of €2,22 per beacon.

Delivery costs

The delivery costs are fixed at €10 per order. The price of the delivery costs is based on the average distance that needs to be travelled for a single delivery in the Netherlands.

Estimation future plan

The aim of the company is to sell 2000 headphones in the first year. For now we make an assumption that these are all standard packages, so a 1000 standard packages. The 1000 standard packages are an estimation, when needed this can be scaled up to more packages. The costs of the products are €45.770. This has to be bought with the help of investors. Another way could be that rental companies pay in advance. If rental companies pay in advance they will get their product a month later but they will receive a discount. If they do not want to pay in advance the price will be the normal €54 euro excluding delivery costs. If they pay in advance the selling price will be €52 euro excluding delivery costs.

The gross profit, with the assumption that every company buys the standard package, will range from €6.230 to €8.230 depending on if they order in advance.

Summary

To conclude the company is in the test phase. We firstly are going to do an experiment, this experiment will be paid for by ourselves. After the experiment the 200 models can be sold. This will result in a gross profit of €823. The second stage is attracting the investors and rental companies to invest in our company or to order the product in advance. With this we can scale up and can produce more headphones. The third stage is regarding the whole first year. This year we will do everything by ourselves and aim to sell 2000 headphones. In the last stage, we will look at what the possibilities are if we can scale up even more or that we have to be on hold because the crisis is over. When needed we can move on to the last stage earlier.

Table of all the costs

Cost
Per headphone €15,46
Per beacon €14,85
Website(per month) €8
Distribution(per km) €0,058
Registration KVK (one time) €50


Cost buying in bulk

headphone

Component Price per 1000 Price per 5000 Price per 10000 Price per 50000
Assembly (pcbcart) €0.21 €0.13 €0.07 €0.03
PCB print (pcbcart) €0.21 €0.21 €0.21 €0.21
DWM1000 (semiconductorstore.com) €13.37 €13.37 €13.37 €13.37
ATMEGA328 (AVNET) €1.08 €1.03 €1.03 €1.03
Relay (AVNET) €0.58 €0.46 €0.45 €0.41

The beacon

Component Price per 1000 Price per 5000 Price per 10000 Price per 50000
Assembly (pcbcart) €0.21 €0.13 €0.07 €0.03
PCB print (pcbcart) €0.21 €0.21 €0.21 €0.21
DWM1000 (semiconductorstore.com) €13.37 €13.37 €13.37 €13.37
ATMEGA328 (AVNET) €1.08 €1.03 €1.03 €1.03

Selling prices

Product Normal price (€) Price when paid in advance (€)
Standard package €54 €52
Headphones €17,80 €17,30
Beacon €16,80 €16,30
Delivery €6 €6

Logbook

Week 1

Name Total Hours Tasks
Jeroen 9.5 Meetings (1.5 hrs), brainstorming (1 hr), literature study on state of the art (7 hrs)
Pleun 10.5 (Preparing and) meeting (2 hrs), reading other wiki's and brainstorming (1.5 hrs), writing on introduction, objectives, stakeholders, users needs and ethical considerations (5 hrs) and literature research psychological part (2 hrs)
Dayeong 11.5 Meetings (1.5 hrs), looking up wikis of previous projects + searching for 8 technology literature (6 hrs), Reading papers and making a summary on State-of-the-art (4 hrs)
Rik 10 Meetings (1.5 hrs), researching for subject, reading and summarizing papers regarding the technical aspect of our product and the financial impact of Corona
Erik 9 Meetings (1.5 hrs), meeting prep, brainstorming and looking through previous wikis, writing on plan, looking for more relevant papers

Week 2

Name Total Hours Tasks
Jeroen 5.5 Meeting (1.5 hrs), Working on survey (4 hrs)
Pleun 7 Meeting (1.5 hrs), mailing and calling event agencies and music event organizers, working out answers from them
Dayeong 4 Metting 0.5 hrs + 1 hr + Wristband research 1 hr + contact(WATPod) + modelling(meeting) 0.5 hrs + brainstorming research 1 hrs
Rik 5.5 Meeting, researching legal aspect on forced use of face masks, coronabeepers etc., coming up with ideas for making festivals possible again and talking with Van Klink who knows about legal aspects on enforcement of the distance rule, model meeting
Erik 10 Meetings (1.5hrs) Tutor meeting (0.5hr) Brainstorm ideas and requirements (2hrs) Creating first sketch of UPPAAL Model of Wristband (5.5hrs) Meeting on model (0.5hrs)

Week 3

Name Total Hours Tasks
Jeroen 7 Meetings, Research new ideas, Implementing survey
Pleun 10 Group meetings, meeting at the Effenaar, relistening Effenaar-talk and writing a summary, brainstorming on new idea, updating wiki-page
Dayeong 7 Meetings, Doing research about new ideas, Making a diagram
Rik 7.5 Group meetings, meeting at De Effenaar, formulating requirements and coming up with ideas based on the Effenaar talk, work on model
Erik 7 Meetings + Tutor meeting (2hrs), attempt to fix time functionality in UPPAAL model (2.5hrs), Research into distance measuring protocols and sequence diagram depicting it, addressing scheme (2.5 hrs)

Week 4

Name Total Hours Tasks
Jeroen 8 Meetings, Working on the RPCs, Working on new survey, Brainstorm
Pleun 9 Meeting, working on Wiki (intro, objectives, rpc's, detailed description of idea), prepping interview Effenaar, contacting music event organizations, overthinking weaknesses/concerns/solutions.
Dayeong 15 1.5 hr (meeting) + 4 hrs (design, researching on a terrain and human movement area, calculating the estimates of circles) + 5 (making activity diagram, use case diagram) + 1.5 hrs (Wiki) + 1 hr (meeting, documenting) + 1.5 hr (contacting to 12 music event organizers) + 0.5 hr (Researching irritating sensation as a punishment)
Rik 8 Meetings, working on cost effectiveness, thinking about and researching concerns and alternatives, cleaning up legal aspect section
Erik 7 Meetings + Tutor Meeting, Class + State Diagram, Explanation text for diagrams, Research possibility to mute music with microcontroller.

Week 5

Name Total Hours Tasks
Jeroen 14 meetings, Make mail for the local authorities, Start working on the business plan (Last 3 parts)
Pleun 15 Tutor meeting (30m), meetings, brainstorm on continuation, preparation meeting for de Effenaar (1h), talk at de Effenaar, processing interview and writing summary on it, contact corona-proof events in Eindhoven, contacting music event organizations, contacting YoungCreators, creating overview on mail-response, working on wiki (objectives, deliverables, stakeholders),
Dayeong 14.5 3 hr (meeting) + 8 hr (researching relevant parts + documenting, creating a business plan) + 0.5 hr (contacting music event organizer) + 1.45 hr (meeting) + 1 hr (meeting + wiki)
Rik 14.75 Tutor meeting (30m), brainstorm on continuation (3h), preparation meeting for De Effenaar talk (1h), talk at De Effenaar (1h), working on experiment plan, reviewing objective, coming up with questions and remarks, searching for startup challenges, meeting (1h45m), tidy up meeting minutes (15m), discussion Whatsapp (15m), Finding relevant contacts, contacting Smart Distance Lab, music venues, Ministerie van Economische Zaken, Rijksdienst voor Ondernemend Nederland (2h30m)
Erik 14.5 Meetings + Tutor Meeting (6hrs), Estimate cost (1hr), Initial Email with rental companies, sending out in bulk, further email correspondence (3hrs), Phone Calls with rental companies + writing out result (2 hrs) New activity diagram and redone explanation text (2hr) Statistical significance survey (15min) Sunday meeting (20m)

Week 6

Name Total Hours Tasks
Jeroen 14.5 meeting, implement feedback email local authorities, Working on business plan, email investors, Call local authorities, Formally write the financial plan
Pleun 14 meeting, contacting stakeholders, working on experiment plan, thinking about slogan, marking all assumptions, updating planning, placing comments, working on household problem, working on an index
Dayeong 15 1.5 hr (meeting) + 3 hr (researching / contacting manufacturers to know the bulk price / marketing cost) + 2.5 hr(editing business plan and linking academic papers) + 1.5 hr (meeting) + 5.5 hr (reading feedback + editing business plan + correcting errors + researching event equipment service or silent disco headphones rental market) + 0.5 hr (discussing financial part)
Rik 11.5 Tutor and group meeting (1h30m), Working on Experiment plan (1h45m), Reacting to e-mails, looking at Pleun’s comments on the Experiment plan, reading up on SSAs and Business Plan (2h), Group meeting (1h30m), Reading, researching, thinking about business plan, sending e-mails Veiligheidsregio Brabant Zuidoost, Koninklijke Horeca Nederland, researching, thinking, writing, discussing number of people per island (2h20m), Whatsapp discussion on number of people per island, funding for business plan, costs (1h15m), Making experiment sketch (1h15m)
Erik 13 Meetings, Pricing of components from reputable vendors, fixing highlighted assumptions, check if fitting product in headphone is possible and determine price of this, mail political parties, presentation outline.

Week 7

Name Total Hours Tasks
Jeroen 12.5 meeting, Implement feedback from parts worked on, Calling veiligheidsregio & RIVM, Working on presentation & practicing
Pleun 16 meetings, contacting Effenaar, (re)writing Introduction, Objectives, Deliverables, Development of Ideas section, making an index, readings all sections and placing comments.
Dayeong 15 2 hr (meeting) + 0.5hr (taking and minutes) + 4 hr (RPC + editing solution part of the business plan) + 1 hr (meeting) + 3 hrs (replacing 'we', checking grammar & spelling errors for the entire document) + 1.5 hr (elaborating RPCs) + 2 hr (making comments and editing) + 1hr (meeting)
Rik 12.25 Group meeting (1h15m), Tutor and group meeting (30m), Call with KVK CoronaLoket (30m), Uploading company name, contact with Veiligheidsregio Brabant Zuidoost (15m), Update experiment sketch with circles of diameter of 3m, editing Experiment plan and Detailed description of our idea, write on Operations and Key assumptions and risks sections of the Business Plan, put Legal Aspect section in the Development of Idea section (2h45m), 15-10 Group meeting (1h), Updating Experiment plan, reading and commenting Development of idea, fit Legal Aspect in Development of idea, read wiki, edit Further considerations (3h), Preparing presentation (1h45m), 18-10 Group meeting about presentation (1h15m)
Erik 15 Meetings, Presentation Slides, Updating outdated parts, Text for presentation part, New stakeholder section, Presentation Practice, Updating Presentation

Week 8

Name Total Hours Tasks
Jeroen 10 presentation, meetings, reading and placing comments on the wiki, editing the wiki
Pleun 13 Final presentations, meetings, processing comments, reading all sections, placing comments: finalizing wiki. Peer review
Dayeong 9 2.5 hrs (presentation + meeting) + 2 hrs (editing business plan, bit of RPC, changing index) + 2.5 hrs (reviewing + commenting) + 2 hrs (meeting, going through comments)
Rik 9.5 Presentations (1h30m), Group meeting (1h), Update Wiki a.o. Number of people and Experiment plan (1h15m), Read and check Wiki (3h), Fix comments on wiki (45m), Group meeting (1h30), Last touches on wiki (30m)
Erik 10 Final presentations, meetings, reading entire wiki and commenting, solving comments, Final Touches on wiki, Layout and appendix for wiki.

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