Clairvoyance

User Survey

Two surveys were created in order to receive feedback about our product. One was created for regular people and the other for hairdressers because we expect both groups to be able to deliver valuable information, but also have differences of opinions. Professional application of this device may require different features and expectation than that of customers. The surveys were made using the SurveyMonkey.com site. This site allows for an easy distribution of the survey as well as a quick collection and analysis of the data.

The survey starts off with a normal life scenario without the product so people can relate to the problematic situation. This differs from hairdressers and their customers. The product is then described and explanations are given to show where the product's strengths are and how it can improve the user's life. After this explanation, a list of questions is given from which we aim to extract as much information about the feelings and expectations for the product.

Question 1

The first question helps us get a feel for the initial opinion of the user towards this product. This is very useful because it gives us a good idea of how people feel about a product after a first description and thus how likely it is that the users want the product. Five answers are then available which range from very negative to very positive to allow the user to express their emotions towards the product.